Water Park with Lazy River & Spa Around the Corner, Wifi

• JD

  JD

  • Guest JD
  • Date of stay 03/09/13
  • Review Submitted 03/18/13
  Condo was clean, but not very comfortable. Mattresses in every bedroom needed replacing years ago, as well as pillows. Ditto couch and loveseat, since the springs are coming through. Pools were very nice, clean and well maintained. Property well maintained and very pretty. Would stay again, but would pick a different unit.

  Recommended for: Age 55+, families with teenagers, families with young children.

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• familyoffive

  familyoffive

  • Guest familyoffive
  • Date of stay 02/07/13
  • Review Submitted 03/10/13
  Resort facilities are very good and we enjoyed all the activities including pool,lazy river and water slide.House was overall in good condition if a bit dated. Cleaning issues included alot of hair and "dust bunnies" in corners of the bathrooms. Our biggest problem was the condition of the mattresses. As a group (5 in total) we all had the same complaint that the beds were extremely uncomfortable. As a result of this we will not return to this property unless some changes are made. Would also find it difficult to recommend to anyone I know.

  Did you find this review helpful? Yes | No Helpful votes: 1/2

• Awesome family vacation!!

  Awesome family vacation!!

  • Guest Jody
  • Date of stay 02/22/13
  • Review Submitted 03/02/13
  We were four adults and two children under 6, the townhouse was amazing for the price we paid! The resort was amazing!, Loved the lazy river and slide. We had an amazing time and plan to return next year!

  Recommended for: Romantic getaway, families with teenagers, families with young children, girls getaway.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• Regal palms

  Regal palms

  • Guest Amanda
  • Date of stay 12/27/12
  • Review Submitted 02/11/13
  Excellent experience! The home was clean and spacious and more than we expected. The water park was great. Our kids actually asked to leave Disney world to go back to the pool! Thank you!

  Recommended for: Families with young children.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• No Sleep

  No Sleep

  • Guest Minne Sota
  • Date of stay 12/22/12
  • Review Submitted 12/30/12
  Beds were some of the worst we have slept on. Outside noise from car traffic going over grates was enough to wake us from our sleep. The staff was hardworking, but clearly this place was understaffed and overworked which affects the end product. The home itself was in nice condition, and clean. Lower level bedroom is nice for those not able to do stairs. Nice to have all of those bathrooms! We enjoyed the location to Epcot, Airport, etc. Grocery store, liquor store and restaurants all available within two blocks.

  Recommended for: Families with young children.

  Owner response: Thank you for your notes. Your complaint about mattresses is the first one we received. We will not wait for the second complaint, the bad mattresses will be replaced. In regard to the street grate, we got the following response from the Regal Palms management: "The drain covers will be dealt with on behalf of the HOA. There is a project set in the not too distant future to lift the covers and add a rubber strip or silicone or both."

  Did you find this review helpful? Yes | No Helpful votes: 2/4

• I was amazed

  Guest comment entered by owner

  I was amazed

  • Guest Carol B.
  • Date of stay 11/20/12
  • Review Submitted 12/03/12
  We thoroughly enjoyed our stay in your home the week of Thanksgiving. There were six of us: my husband and I, our son, daughter-in-law and two grandsons ages 12 and 16. The home was large enough for all of us to have our privacy when needed. I was amazed at how clean the house was and how neat the grounds were. There was no trash or anything else on the ground. It was also very quiet, even with all the people staying in the resort. Ours grandsons expecially liked the pool and other activities that were available. The restaurant was quite good and reasonably priced. We will definitely stay in your home again. Carol B.

  Did you find this review helpful? Yes | No Helpful votes: 1/1

• Smoking outside only, please!

  Guest comment entered by owner

  Smoking outside only, please!

  • Guest Joe W.
  • Date of stay 11/08/12
  • Review Submitted 12/03/12
  1. Overall the experience was good. 2. The pool and club house facilities were great, the unit was very spacious and the price was very good. 3. When we checked in and first entered the unit there was an overpowering smell of what I think was carpet cleaner/deodorizer/air freshener of some kind. It was pretty bad. We had to open all the windows and turned on the fans and it still took a few hours to clear out. I thought the unit was non-smoking which may have been an oversight on my part. If you don’t allow smoking I can tell you for sure people smoke in it and the people right before us definitely smoked. If you do allow smoking, that’s my oversight and I will stay at a different unit next time. The smell of stale smoke was obvious and in particular the upstairs bedroom with twins (on left) was really bad. The bed sheets reeked of smoke and we ended up moving our kids after the first night to the other room which was a little bit better. Overall, we had fun and the unit was a good value for the price. Joe W. Owner's response: Hi Joe, Thanks for your detailed feedback. I'm glad to hear that overall your stay was enjoyable. This is supposed to be a strictly non-smoking unit. I was not aware that people had been smoking in the home. It is against our rules. We will check into this and see what can be done to remove the smoke smell out of the home. Thanks for bringing this situation to our attention. Sincerely, Peter Havranek, Booking Coordinator

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• Smoke outside only!

  Guest comment entered by owner

  Smoke outside only!

  • Guest Joe W.
  • Date of stay 11/08/11
  • Review Submitted 12/03/12
  1. Overall the experience was good. 2. The pool and club house facilities were great, the unit was very spacious and the price was very good. 3. When we checked in and first entered the unit there was an overpowering smell of what I think was carpet cleaner/deodorizer/air freshener of some kind. It was pretty bad. We had to open all the windows and turned on the fans and it still took a few hours to clear out. I thought the unit was non-smoking which may have been an oversight on my part. If you don’t allow smoking I can tell you for sure people smoke in it and the people right before us definitely smoked. If you do allow smoking, that’s my oversight and I will stay at a different unit next time. The smell of stale smoke was obvious and in particular the upstairs bedroom with twins (on left) was really bad. The bed sheets reeked of smoke and we ended up moving our kids after the first night to the other room which was a little bit better. Overall, we had fun and the unit was a good value for the price. Joe W.

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Very coveniently located

  Very coveniently located

  • Guest Frank
  • Date of stay 11/26/12
  • Review Submitted 12/01/12
  I really enjoyed my stay at this Verona house. The home was spacy and clean, the resort excellent. Nex year I will be back. Frank H.

  Recommended for: Age 55+, people with disabilities, tourists without a car, families with young children.

  Owner response: This home is really popular for its neatness and proximity to pools and a club house. Many our guests are returning back every year.

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• The unit was good value

  Guest comment entered by owner

  The unit was good value

  • Guest Joe W.
  • Date of stay 11/08/12
  • Review Submitted 11/30/12
  Overall, we had fun and the unit was a good value for the price.

  Did you find this review helpful? Yes | No Helpful votes: 0/0

Additional information about rental rates

Regal Palms Resort charges at check-in $11.95/day per home (not per person) resort fee for using pools and all other resort amenities.

Fees:

• Cleaning: $85 + tax
• Tax Rate 12%

Cancellation policy:

TERMS AND CONDITIONS Reservation made more than 2 months prior to check-in date must be for a minimum of 5 nights, unless there is a gap in the booking calendar. Otherwise, the minimum reservation is 2 nights. Make checks payable to Frank Havranek and mail to 1901 Peach St., Champaign, IL 61820. Your payment and the reservation will be promptly confirmed through your e-mail address. Please, add 12% local tax to all rates. Rates are per whole home, not per person. Maximum 2 persons are allowed per each bedroom. The signatory to the booking must be a member of the renting party and must be at least 21 years old. Reservations are subject to availability. Pets are not permitted. Smoking is allowed outside of the home only. Maid service is not provided. An $85 one-time house cleaning charge will be applied. A garbage bin for your use is located behind the home. Check-in time is 4 PM and check-out time is 10 AM. No refunds provided for early departures. A booking deposit of $200 is required at reservation. This booking deposit will count toward your total payment for your reservations, but is required at the time of reservation to secure your booking. Full payment for reservations must be made at least 2 months before scheduled check-in date. The booking deposit will become a part of the full payment. The owner may cancel the booking if full payment is not received by the due date (2 months before scheduled check-in). The booking deposit will be forfeited. Guest (renter) may cancel booking any time; however, the following cancellation charges will apply: Cancellation more than 1 month before check-in date – booking deposit will be forfeited (but the remainder of the rental payment, if any, will be returned). Less than 1 month before scheduled check-in date – 50% of the rental payment (but not more than for 30 days) will be forfeited. Less than 7 days before scheduled check-in date or after check-in – 100% of the rental payment for the first 7 remaining days of reservation and 50% of the rental payment for the remaining days of the reservation (but not more than 30 days total) will be forfeited. Change in booking (after second change) will incur a $30 administrative fee. A returnable $250 security deposit may be required at check-in by the Regal Palms management company. Any damage to the rental property, or loss that occurs, will be covered from your security deposit. The resort fee of $11.95/day per house (not per person) paid at check-in to management, for using all clubhouse facilities (pools, fitness center, etc.), is not included in our prices. Swimming pools close at 11:00 PM. Guest may use special telephone, located in the living room near the stairs, for free unlimited calls in U.S. and Canada. Its number is shown on the telephone equipment. Dial this number from the same phone to access your voicemail messages. Using any other telephone line in the house, for calls outside the resort, may incur a charge payable to the resort management. If you need any assistance during your stay, our on-site manager will be happy to help you. Please contact him/her on tel. 863-557-4796, if you run into any problems with the home (maintenance needs, cleanliness issues, missing items, etc.). They will address any issues you bring to their attention and will get them quickly corrected so that your stay is as pleasant and carefree as possible. RESERVATIONS ARE NOT FINAL UNTIL PAYMENT IS RECEIVED AND A CONFIRMATION NUMBER FROM THE RESORT IS OBTAINED.

100% refund if canceled at least 30 days before arrival date.