Vacation Rentals by Owner

Absolutely Stunning Views

Guest: Judy (Shoreview, MN)
Date of Stay: 03/30/12 Review Submitted: 04/18/12

Three golfing friends and I spent the week before Easter (3/30-4/7/12) in this lovely home and thoroughly enjoyed ourselves. Everything was as stated on the website. We golfed at 4 different courses and took a day to tour Hot Springs. Ribs at Molly O'Briens' are still absolutely delicious. It was a great relaxing vacation and we are already discussing renting the same home either this fall or next spring. Hopefully it will still be available. I would definitely recommend this home to anyone wanting all the space and scenery they are looking for.

Recommended for:Age 55+, families with young children, girls getaway, sightseeing.

Our Vista Lane Stay

Guest: JB (Arlington, TX)
Date of Stay: 10/26/11 Review Submitted: 11/08/11

We totally enjoyed your HSV Vista Lane home. Though my son-in-law and I have enjoyed staying there several times, my two cousins had not and were totally impressed with the property, situated on the quiet virtually private Lake Estrella, the comfort of the furnishings, and convenience to the majority of the golf courses.. Thank you for your attention to detail of the maintenance of the property adding to the enjoyment of our experience at HSV this year. We will return.

Recommended for:Age 55+, girls getaway, romantic getaway.

Great Getaway Weekend home!

Guest: Mansfield group (Mansfield, TX)
Date of Stay: 10/20/11 Review Submitted: 10/24/11

A great house for time with family and friends! We had four couples get away for a three day weekend of golf and relaxation and had a blast. We plan to make this an annual event. Very easy rental process and owners are great to work with. Location is in the heart of most of the courses in HSV which was a plus and easy access to the east gate. We golfed all day and dined out late so we didn't have time to enjoy the huge deck and great views out to the lake. Next time!

Recommended for:Adventure seekers, age 55+, romantic getaway.

Favorite house in the whole village

Guest: FD (Sulpur Springs, Texas)
Date of Stay: 10/15/11 Review Submitted: 10/26/11

Three of my golfing buddies and I, along with our wives, returned last week from our semi- annual golf event in Hot Springs Village. We stayed again at our favorite house in the whole village (vrbo.com/117420). The golf is great, the fishing for the little bass is fun, and the comfort and roominess of the lodging for the wives, makes for a relaxing time. We always have a great time there and this time we stretched our usual 3 day trip into 5. Even the dramatic change in the weather (temp dropped about 30 degrees) didn't affect our great time. Thanks for the ease and professionalism in which you provide your house for others to enjoy. It feels like home away from home and we always make a new memory event.

Recommended for:Adventure seekers, age 55+, girls getaway, romantic getaway, sightseeing.

Perfect House for a Golf Weekend

Guest: estu31 (Fayetteville, AR)
Date of Stay: 09/22/11 Review Submitted: 09/26/11

We chose this house because of it's proximity to the best golf courses in HSV. If you are looking for a house that is near Granada, Isabella, and Diamante then you can't go wrong with this one. It was the perfect place for relaxation after golf. Great deck area looking over the lake made for evening activities of grilling and playing cards. I would definitely stay here again for future golf weekends. This place was a great value for the amenities it offers. No complaints.

Owner response:Our proximity to Granada, Isabella and Diamonte is a big plus and we are glad that it worked out so well for all of you. We chose to make the Deck the "biggest room in the house" since we knew we would be spending so much time out there. We have found that nearly everyone who stays there feels the same way. When you are surrounded by such a beautiful natural setting it is rejuvenating to be able to sit out in it and relax. We are really glad that you had such a great time and would be delighted to have you guys stay for your next golf outing.

Recommended for:Families with teenagers, families with young children, sightseeing.

Beautiful, clean and well kept!!!!!!

Guest: Mae (McKinney, TX)
Date of Stay: 09/11/11 Review Submitted: 09/26/11

My family and I were so pleased when we arrived at the rental property, the homes layout is very spacious, the rooms are very well adorned with a very warm homey feeling. There are a ton of indoor activities the owner already has available, we brought board games and all the titles we brought she already had. They have an enormous movie library with all sort of things to choose from kids on up. The back porch is absolutely beautiful; it's huge and has plenty of seating. The kitchen is well stocked with all needed supplies. We will definitely look forward to staying there again in the future.

Owner response:We are delighted that you had a such great time with your whole family. In designing the house we tried to provide several different living space to allow for different groups to gather and visit/play. I am glad that you found it comfortable and that you found plenty to do there for everyone. It does our hearts good to know that we are able to help facilitate quality family time and foster great memories. We would be happy to welcome you back.

Recommended for:Adventure seekers, age 55+, families with teenagers, families with young children, girls getaway, romantic getaway, sightseeing.

House was great on the inside, bad on the outside, and customer service was ridiculously horrible!!!

Guest: Dr. H (Cabot, AR)
Date of Stay: 09/01/11 Review Submitted: 09/15/11

Our family stayed at this house for Labor Day weekend. The house is awesome on the inside and sits by a lake as described. The outside of the house was not kept up well at all. The lights outside were not working (since there were no lights leading the path to the lake it was dangerous at night). The landscaping was horrible. The worst part about the house was the owner's customer service. I e-mailed her prior to arriving to confirm that they had DirecTV as described on this website. Upon arrival, the main television did not work (important to our 5 children). Finally on the third day, it was fixed. Sounds like not a big deal. Probably not until you find out how we were treated when we called the owner. Her attitude was very nonchalant and rude. We asked her to compensate by ordering a pay-per-view football game, and she acted like we were asking for a free night or something. We did receive our deposit back (as we should), but there was no monetary compensation for not offering the home which is described on this website. Her rationale was that she had to send the housekeeper three times which cost her money. The money DirecTV reimbursed her for the outage was not very much; therefore, she would not reimburse us anything. We even got a letter that explained this all in great detail. She calculated how much it cost her. Not our problem. Offer the house that is described on VRBO The point I am trying to make is this: If you describe something for sale or rent, and you are in the business of customer service. You should treat your customers with respect and offer the product or service that you describe. When you don't offer that product or service as described or your customer is not happy with the product or service then you should do everything in your power to make that customer happy. The owner of this property did exactly the opposite. Rather than eating some of the cost of the rental or doing something as simple as ordering the pay-per-view game we wanted to watch she could have avoided this bad review. In response to the letter you sent us, I would like you to do a little more math. Imagine if one person who reads this does not rent your house. The money you will lose on a daily rental, weekly rental, monthly rental. A lot. Pretty powerful math for treating just one customer disrespectfully and having poor customer service. I'm there will be a reply. Readers take her reply with a grain of salt. Sure it will be good

Owner response:We have been renting out our home since 2004 and have had over 300 rentals. This is our first negative review. It was unfortunate that one of the Televisions was not working and we were all over it with Direct TV immediately. The House has 5 televisions and of the 3 that have Direct TV two were still working. There was also a video library of over 200 films available to watch. We were taken aback at the demands made for $200 in compensation and the request for Pay-per-view since we do not have it available on our televisions. Our Landscaping is a naturalized forest setting to save on expenses and to help keep the cost to the renters down. The border lighting is new this year and we have had trouble with it blowing the breaker, it will be redone when we get down in November. We are truly sorry that these people did not enjoy their vacation. We feel that we did our best to get the TV working again and they did have it for the last part of their stay. We really feel that we do our best to make sure our renters have a great vacation.

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Beautiful home!

Guest: Alicia (Colorado)
Date of Stay: 07/30/11 Review Submitted: 08/10/11

This is a beautiful home on a nice quiet lake. Probably one of the nicest homes we've rented on VRBO. The house was spotless, beds were comfortable, kitchen was amazingly well-stocked, and the common areas were great for family meals and games. This was our first visit to Hot Springs Village. Unfortunately, it was too hot for much golf, but we enjoyed HSV nonetheless. This home would be ideal for a fall golf getaway!

Recommended for:Age 55+, girls getaway.

Wonderful Family Vacation

Guest: Becky (Ponca City, OK)
Date of Stay: 10/04/10 Review Submitted: 11/01/10

Our families met here from Oklahoma and Mississippi. The house was beautiful and clean. The weather was perfect! It is just a short drive to Hot Springs. Kathryn was very easy to work with by email. We are already planning a trip back next fall.

Recommended for:Age 55+, families with teenagers, girls getaway, sightseeing.

Excellent!

Guest: vacationers (New Orleans)
Date of Stay: 08/01/10 Review Submitted: 08/18/10

My family and I stayed in this home and were more than satisfied. It was absolutely beautiful and clean! I would absolutely look no further if you are looking to stay in Hot Springs.

Owner response:Thank you Cherissa, You all were wonderful renters. I am delighted that you all had a great time at the house and that you found everything to be comfortable and satisfying!

Recommended for:Age 55+, families with teenagers, families with young children, girls getaway, romantic getaway, sightseeing.

THE VERY BEST

Guest: FD (Sulpur Springs, Texas)
Date of Stay: 05/15/10 Review Submitted: 07/10/10

My family has been property owners in HSV since 1987 and use it as a week end retreat several times a year. Your home is by far the best place to stay in HSV that we have found. We have stayed there 3 or4 times and will back soon.

Owner response:Thank you Foyd! Delighted you all had a great time and that you liked the house. You were great renters and are welcome back any time!

Recommended for:Age 55+, families with teenagers, sightseeing.

Guest: Amber Hoffmeyer (Huntsville, AL)
Date of Stay: 01/06/10 Review Submitted: 01/06/10

We had 2 families stay here the week of Christmas. One family came from Texas, the other from Alabama. It is a beautiful home and comfortably fit all 10 of us. We were also able to use the golf courses and went to the indoor swimming pool 2 days. We enjoyed the huge windows and great lake view. Thanks for opening up your home to us.

Owner response:Delighted that you all had a wonderful Christmas at the house. Sorry that you ran out of hot water, we are looking into adding a third water heater. Kathryn

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Guest: P. Bailey (Burleson, Tx)
Date of Stay: 10/29/09 Review Submitted: 10/29/09

This was the perfect place to stay for our "Guys Only" golfing getaway. We didn't spend much time at the house but the time we did spend there was super. We used the grill several times which worked out great. Next time we hope to bring our fishing rods along with our golf clubs. Hope to be able you use your lovely home at least a couple times a year. Might even think about bringing my wife sometime. She would love it.

Owner response:Delighted that you had such a wonderful time, glad that you found the house very comfortable. You said that you played 36 holes a day, no wonder you were never at the house! There should have been a few fishing poles and the basics in the garage for you to use. Wives and kids are welcome anytime. Sometimes we just get groups of women having a gals weekend. Careful, your wife and her gal-pals may just plan a weekend without you!

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Guest: Barb Grafton (Peoria IL)
Date of Stay: 08/20/09 Review Submitted: 08/20/09

A lovely home, on a clean, lovely lake. The owner's were business-like & courteous. A great place for a family vacation--hope we can go again.

Owner response:Delighted that you had a lovely vacation at the house. You may want to consider a trip to our Indiana property which is quite a bit closer to home and goes online for rental Spring 2010.

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Guest: Barb Grafton (Peoria IL)
Date of Stay: 08/20/09 Review Submitted: 08/20/09

A lovely home, on a clean, lovely lake. The owner's were business-like & courteous. A great place for a family vacation--hope we can go again.

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Guest: Melissa and Chris Johnson (Rogers, AR)
Date of Stay: 03/29/09 Review Submitted: 03/29/09

We had a great time in this gorgeous home. The views, layout, and furnishings left nothing to be desired. The owners have really created the perfect retreat for a great and relaxing vacation. We had two families with five children. Everyone had plenty of privacy. The golf courses, indoor swimming pool at the Village, shopping in downtown Hot Springs, racetrack, and the lake kept everyone happy and busy! The house surpassed our expectations. Everyone wanted to come back again.

Owner response:We're delighted that you all had a great time and we would love to have you back any time!

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Guest: Tracy Brownlow (Greenwood, MS)
Date of Stay: 08/07/08 Review Submitted: 08/07/08

What a gorgeous rental vacation home! The location was perfect for rest and relaxation. Awesome views, clean and fresh, gorgeous interior designs with beautiful hardwood floors! Thank you, Kathyrn for sharing your beautiful home.

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Guest: Nina16 (Marvell, AR)
Date of Stay: 07/29/08 Review Submitted: 07/29/08

This house is just great! It was perfect for our family to be together. Very quiet & peaceful neighborhood. We were really impressed to have personal attention from Kathryn. Thanks for sharing your home with us. We already have reservations for next year. Thanks!

Owner response:I'm glad that you all had a great time. I know how important vacations are to families who don't see each other all the time and I am glad that I can help to make great times happen for them. Always glad to have clean, considerate renters back again! Thank you for choosing to stay with us!

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Guest: Elizabeth74 (Carmel, IN)
Date of Stay: 04/17/08 Review Submitted: 04/17/08

This home is no question the most beautiful spot to stay for large groups! It is only about 30 minutes from Hot Springs National Park and attractions. Hot Springs Village is the most scenic driving you'll find in the region. The home is graciously outfitted with everything you will need (towels, dishes, etc) and beyond clean and comfortable. After spending a week there, we felt so lucky to have found this home for our family's reunion. And the private deck and pier were great for fishing and just enjoying the amazing view. The location in the Village is convenient to the grocery and gas stations and not too far from the marina. One tip -- those fish out there like minnows, not night crawlers. :)

Owner response:WOW! Glad that you all had such a great time. We try to make it a place that everyone will enjoy. Vacations are too infrequent for most people and they should be the best experiences. We are lucky to have this place and are glad that we can share it with others.

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Guest: Dyer Family (Monroe, LA)
Date of Stay: 08/23/07 Review Submitted: 08/23/07

Thanks so much for sharing your home. We enjoyed the entire atmosphere of the area where the house is located at in Hotsprings Village. The house was the "icing on the cake". Take care.

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Guest: Amanda Eddings (Dallas, Texas)
Date of Stay: 06/11/07 Review Submitted: 06/11/07

We just returned yesterday from your home(Neiman party) and we were very sad to go! We had a group of 10 adults and 2 small children and had a wonderful time. Great seating options indoors and outdoors for everyone to eat together. We loved having our own private lake and the water felt great! We needed 2 or 3 more days and hope to make it an annual trip. We have rented many homes for our group, and yours was by far the best so far. Thank you for having us.

Owner response:We are thrilled to hear that you had such a great time. Just what we love to hear. You are welcome back any time! Kathryn

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Guest: Barbara Boyd (Hot Springs Village, AR)
Date of Stay: 06/02/07 Review Submitted: 06/02/07

This is a wonderful home! Thank you so much for sharing it. 4 Couples stayed here and many more came to enjoy the large family room and fishing. Enough large fish were caught to feed at least 10 people! We will definately rent it again.

Owner response:Really neat people. Barbara threw a surprise 70th birthday party for her husband and used the house as the party site. Hope to get to know them better when we get down there this winter.

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Guest: Tammy and Jim Chumard (Texas)
Date of Stay: 05/06/07 Review Submitted: 05/06/07

We had a wonderful time with our family staying in your beautiful home. I loved how large the den was and the abundant seating which allowed all of us plenty of room to gather around the TV and play games and visit. The men have not stopped talking about the amazing golf and I loved gathering around the lake. It was so peaceful to fish with the kids on your lower patio while others caught some sun rays. We cannot wait to repeat this trip. Thank you for providing us with a wonderful place for our family to stay.

Owner response:These were exceptionally nice renters. I still email back and forth occasionally with Tammy. After their vacation they emailed me a bunch of really cute pictures of the kids fishing and playing. It is really terriffic to know that people have such great time at our house.

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Guest: Mindy Steen (Houston Tx)
Date of Stay: 05/02/07 Review Submitted: 05/02/07

Incredible!!! We had 3 families meet here for Christmas and it was very peaceful. The guys played golf the girls and the kids played games. We will definately be back during the summer to enjoy the lake.

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Guest: Caren Needham (Berryville, AR)
Date of Stay: 05/01/07 Review Submitted: 05/01/07

We absolutely loved your home! It was more than we could have asked for. We had 4 couples and there was still tons of room for more, if needed. We enjoyed the lake and want to come back when it is warmer to enjoy it even more! Thank you for sharing your home with us! Paul and Caren Needham and friends

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Guest: Kaye Burt (Brandon, MS)
Date of Stay: 04/30/07 Review Submitted: 04/30/07

A lovely home, comfortable for a large family - owners were most accomodating and would certainly go back. Everything was great, golf fees for guest are a bit high but home is an exceptional nice place.

Owner response:Wonderful renters. Left the house immaculate and even did the laundry! Would love to have them stay again.

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