Perfection..

Guest: Mr Hong (Fort Lauderdale, Fl USA)
Date of Stay: 01/08/09 Review Submitted: 01/17/09

More than we imagined. My girlfriend and I have been fortunate enough to have traveled around quite a bit and have stayed in very luxurious rooms. 800+US a night rooms. We both agreed that this was the most romantic spot we have ever been too. This is not for the touristy, all inclusive couples. If you like your privacy and you like to explore and try new things. This is as good as it will ever get. 4 thumbs up coming from this couple.

Owner response:Thank you for taking the time to write your comments. It is by way of our renters' reviews that we can improve on our services to try and make our guests vacation as comfortable and enjoyable as possible. We look forward to having you stay with us again in the future!

Recommended for:Romantic getaway.

A perfect stay in Playa!

Guest: Louise V.
Date of Stay: 08/27/11 Review Submitted: 09/21/11

We stayed in Villa Sacbe for one week during late August - early September 2011 and had a perfect stay. The ups: all communication with Evelyn went perfect; she's super-friendly and always responds quickly to any questions. The apartment is amazingly fitted out - anything you could possibly ask for is included in the apartment, from a bottle of wine upon arrival, to a toaster oven, to more towels than you could use. The hot tub was a great addition. I didn't expect to use it much, with the high temperatures in Playa, but it was so relaxing to enjoy a glass of wine in the hot tub each night! The maid service is great, our maid did an excellent job, and the location of the apartment is superb - slap-bam in the middle of Playa. The downsides were few and minor: the location in the middle of the center means that when you're outside, you hear club music from about 10 PM. In the bedroom, with the air conditioner on, we never really heard anything (bedroom is very well insulated) except for one night for about half hour, when the music was louder than normal. A final minor downside: the palapa roof is rain-proof (obviously) but can let through some dampness when it rains a lot and does let through some sound. However, in the bedroom there's no noise at all, and at night we were usually out enjoying dinner, drinks, or shopping. All in all, we had a perfect vacation in Playa, in the most luxurious and well-outfitted apartment we've ever stayed at. Greatly recommended!

Recommended for:Romantic getaway, tourists without a car, sightseeing, girls getaway, families with young children, families with teenagers.

Relaxing Vacation

Guest: Netter (Toronto Canada)
Date of Stay: 06/30/11 Review Submitted: 07/08/11

This was not our first time to Playa del Carmen but our first time to this complex. It is a secluded paradise nestled in a prime location including the beach. We packed our environmently friendly shopping bags and picked up groceries at the Mega and we were set for morning breakfasts on the balcony with the sound of the waterfall below. Off to the beach and if we felt like lunch we walked back and had a bite to eat or sometimes ordered lunch from our beach chair. Nights were visiting Happy Hours and getting a bite to eat at so many of the restaurants available. We went for relaxation but there are several night clubs for you to enjoy and yes you can hear the noise from the condo but once you are nestled in the bedroom with the ceiling fan on, it wasn't bad at all. The roof top was great and the hot tub looked very inviting but it was July and extremely hot so we stuck to the quaint little pool. The owner, and property management company were very helpful. The photos are accurate and the condo and complex were very clean and well maintained and I would definately recommend this unit. I just wish we were still there!

Recommended for:Romantic getaway, tourists without a car, sightseeing, age 55+.

Amazing Vacation

Guest: Brian K. (Boulder, CO)
Date of Stay: 02/26/11 Review Submitted: 04/12/11

My fiancé and I stayed at Villas Sacbe for a week in Feb/Mar 2011 and it did not disappoint on any level. Before I even get to the villa I'd like to say how great the owner, Evelyn, was. She always responded quickly to any of my E-mails and was full of helpful information which made me confident that I chose the right place to stay at. The purpose of the vacation was to propose to my then-girlfriend and Evelyn even went out of her way to talk to other people who got engaged while staying at the villa to give me some ideas on how to do it. The location was perfect. It's a block away from the beach and the pedestrian-only Fifth Ave which has tons of restaurants and tourist shops. It's also very close to the clubs which you can hear every night from the villa but it didn't bother us at all. The complex has a security guard who was great as well as a locked gate to keep out anyone not staying in the complex. It also has a garage which is nice if you rent a car like we did. Mikaela, who works for the property management company, was very helpful. She met us the first day and gave us a tour of the villa, answered any questions we had and also gave us a bottle of wine. The villa was clean, beautifully furnished, and you can't go wrong with a hot tub. We weren't sure if it was completely safe to drink the water but that didn't matter because there is a water cooler in the villa. It also had Internet, a phone to make free calls to the US, as well as a cell phone that had some prepaid minutes on it. My only complaint is that it's not obvious to other guests of the complex that the roof with the hot tub and access to the loft is private. Since you have to leave the villa and go up a flight of stairs it seems like it's a public area. On our last day we actually had some other guests use the hot tub so I think it's something that needs to be addressed. I mentioned this to Evelyn after our trip and apparently she's been trying to do something about it but has been unsuccessful convincing the property management company. Because of this she actually gave us some extra money when she refunded our security deposit which I thought was a nice touch. Overall, I'd highly recommend this villa. If you want to just hang out at the beach, club it up, or use it at as starting point to visit the many wonderful places of the Yucatan, Villas Sacbe cannot be beat.

Owner response:Your comments are very much appreciated, and I am happy to advise that the situation with other guests going up and using our private rooftop Jacuzzi has finally been taken care of. A full height lockable gate has been installed and only our guests will have a key to gain access to our apartment and rooftop area. Cheers, Evelyn

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers.

Had a wonderful vacation at Villas Sacbe

Guest: Amanda Dixon (-)
Date of Stay: 02/17/11 Review Submitted: 03/01/11

My daughters and I were enthusiastically welcomed by Manuel on our arrival after a long journey and navigating the trip from the airport in a rental car. He carried our bags from the secure underground parking through an oasis of gorgeous vegetation and a lovely pool up 2 flights to the apartment. Our stay was amazing and we all thoroughly enjoyed the comfort and location of the condo. We especially enjoyed our breakfast on the terrace every morning, having the kitchen for snacks any time we wanted, the really comfortable lounge areas, the lovely tiled bathroom and watching the stars from the roof top Jacuzzi. The location was perfect either to walk to fifth avenue to enjoy all the restaurants and shopping or walking to the gorgeous beach. There was some noise at night as we were close to the action of open air night clubs but once in the bedroom we still managed to sleep. The maid service was a bonus and Vicki was very sweet and accommodated us by coming later in the day so my teenagers could wake up slowly. Mikaela from the property management company was extremely attentive and met us soon after our arrival to tell us everything we needed to know and reassured us about safety issues. We felt very comfortable throughout our stay and will definitely be back. Thank you Evelyn

Recommended for:

"A beautiful haven of loveliness!"

Guest: Aoife Walsh (-)
Date of Stay: 11/20/10 Review Submitted: 02/26/11

Had a wonderful stay in Sacbe villa 12. It was calm, clean, and a lovely place to stay for my time in Playa del Carmen. Just seconds walk from the sea. Jacuzzi upstairs is great and I will always remember my stay there very fondly. Thanks to Evelyn for all your attention and organisation, was a pleasure to be in touch with you and stay in your villa.

Recommended for:

"Great start to vacation!!"

Guest: Patrick Thielen (-)
Date of Stay: 01/14/11 Review Submitted: 02/26/11

My wife and I rented the Villas Sacbe #12 condo for three nights before meeting up with my company for our annual corporate convention at an "All Inclusive Resort" and had an absolutely wonderful time! Booking the reservations with Evelyn went very smoothly; I had a chance to talk with her on the phone before booking and she made us feel very comfortable about renting this place. She also sent me all kinds of information about the area that really helped us as we were planning the trip. When we arrived at the condo, it was even nicer than it looked in the pictures, Mikaela met us at the door and gave us a tour of the place. She is and absolutely delightful person and made us feel like we were at home. The bottle of wine and cold beer that they had waiting for us in the fridge was a nice touch! We took full advantage of the Indigo Beach Club passes and spent most of our time during the day hanging out on the beach, enjoying the sun and the ocean. In the evening we would walk two blocks up to 5th ave and have a great dinner at a fine restaurant, followed by drinks and live music at one of the cool bars. We would end the evening with a glass of wine (or two) in our rooftop hot tub...not a bad way to spend a day!! The Condo is clean, comfortable, and in excellent condition and I would highly recommend it to any one. Thank you again Evelyn!!!

Recommended for:

Beautiful condo, excellent location

Guest: sallyruth7 (Colorado)
Date of Stay: 01/04/11 Review Submitted: 01/30/11

My husband and I rented this condo for our honeymoon and we really enjoyed our stay. What we liked: the entrance into the condos is always locked and there is a security guard at night, the condo was very clean, comfy bed, just about everything we needed was already there(blender, coffee maker, drinkable water (and ice!), beach towels, cooking items, tea, books, even a bottle of wine!), ocean view from the rooftop terrace, lots of plants/trees on the property, and having a cell phone. Before we left, she also sent us a list of banks, grocery stores, and restaurants with reviews for the area which was really helpful. The condo is in a very central location, so it was an easy walk to get dinner/grocery items, and this also meant that we could hear the music from the clubs at night esp. in the living room, but in the bedroom we couldn't hear it. The condo phone didn't work during our stay but we were still able to use the cell phone to make local calls. We also had an issue with other people using the hot tub at night but it was resolved during our stay and I don't think that is usually a problem. Evelyn, the owner, expressed genuine concern (and refunded us some money when she sent our deposit back), when we told her about the problems when we returned home. Her customer service was excellent both before and after our stay and I wouldn't hesistate staying there again because it was so worry/hassel free to stay there.

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers, girls getaway, age 55+, families with young children, families with teenagers.

Our High Expectations Were Met

Guest: K&S (Oakville, ON, Canada)
Date of Stay: 12/04/10 Review Submitted: 12/30/10

My husband and I had a fabulous time at Villas Sacbe! The property surpassed our expectations that were set based on the rave reviews and photos. It started with Evelyn, the property owner, who was a treat to deal with and very helpful in arranging our trip. Then Mikaela, the on-site property manager, who greeted us when we arrived and was also very helpful and attentive to our needs while we were there. The condo had all of the comforts of home, but with a local feel. We had breakfast and cocktails on our private patio every day. We felt safe and secure on the property and in the neighbourhood. We made use of the beach club every day, which was a nice amenity. We were originally drawn to Playa del Carmen for diving in Cozumel and the cenotes. But, as it turned out, PDC was the perfect combination of great diving, great beach, great restaurants, which you don't often find all in one place. We would highly recommend a stay at Villas Sacbe.

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers, age 55+.

Our High Expectations Were Met

Guest: K&S (Oakville, ON, Canada)
Date of Stay: 12/04/10 Review Submitted: 12/30/10

My husband and I had a fabulous time at Villas Sacbe! The property surpassed our expectations that were set based on the rave reviews and photos. It started with Evelyn, the property owner, who was a treat to deal with and very helpful in arranging our trip. Then Mikaela, the on-site property manager, who greeted us when we arrived and was also very helpful and attentive to our needs while we were there. The condo had all of the comforts of home, but with a local feel. We had breakfast and cocktails on our private patio every day. We felt safe and secure on the property and in the neighbourhood. We made use of the beach club every day, which was a nice amenity. We were originally drawn to Playa del Carmen for diving in Cozumel and the cenotes. But, as it turned out, PDC was the perfect combination of great diving, great beach, great restaurants, which you don't often find all in one place. We would highly recommend a stay at Villas Sacbe.

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers, age 55+.