what a treat!

Guest: Terry (Stockton, CA)
Date of Stay: 09/30/11 Review Submitted: 10/03/11

We frequently visit Reno as a family, and have always stuck to the hotels we know. (not sure if im allowed to mention them here.) but this is the first time we have stayed at the Grand Sierra Resort, and can honestly say we LOVED our stay. We NEVER left the hotel. in the first 24 hours, we went bowling, down to the driving range, to the arcade, the movie theatre and the pool!! the beds, were so comfortable, the pillows and yes, even the blankets. it was beautiful. the staff was wonderful. and it was extremely convenient. and valet, was quick as can be. you would see the bell hops literally running! the room service? of course we tried it! Johnny Rockets Restaurant was part of their room service and they had the best burgers. room service only took 20 minutes! Our last night, we rented a convenient movie, not out on DVD yet, and relaxed in our room. It was a wonderful weekend. my only downside... the buffet in this hotel is very cheap compared to other hotels, so you have to remember, you get what you pay for. though i did like the food, there wasnt much selection. but this is my only gripe. and i almost didnt list it for two reasons.. 1) has nothing to do with the glorious room you'll be renting. 2) a buffer is NO REASON to rule out a good hotel. Ken and Tammy were quick on response everytime I sent an email, had a question, or changed my itinerary with them. so i defenitly appreciate working with a great couple. this expeience was wonderful and I plan to visit again real soon!.

Recommended for:Adventure seekers, girls getaway, families with young children, pet owners, people with disabilities, romantic getaway, age 55+, families with teenagers, tourists without a car.

What a Great Place to Stay!

Guest: Kanani M. (Hawaii)
Date of Stay: 04/14/11 Review Submitted: 04/29/11

Dear Tammy and Ken, I wanted to say "Thank You" very much for great stay! We really enjoyed your room, and the girls especially loved it! The room was very comfortable after a long day of playing in the volleyball tournament in Reno! Having a Super Walmart literally right across the street was a plus! We bought food/drinks and stocked the refrigerator. My girls made great use out of all the activities available. We even ventured out and drove up to Mt. Rose, which is a quick drive away! I would definitely stay again, and plan on booking for future trips to Reno. I would recommend it to others in a heartbeat!

Recommended for:Adventure seekers, girls getaway, sightseeing, families with young children, people with disabilities, romantic getaway, age 55+, families with teenagers, tourists without a car.

Great Room, Amazing hotel with tons of stuff to do!

Guest: TM (Fresno, CA)
Date of Stay: 04/08/11 Review Submitted: 04/14/11

Ken and Tammy, Our stay was Fantastic!!! There was so much to do at the hotel. The room was gorgeous and we loved that the refrigerator was bigger than smaller compact ones. If we visit Reno again, I definitely will be contacting you to stay at your rental at the Grand Sierra Resort. Thanks for the great room and the great rate!

Recommended for:Adventure seekers, girls getaway, sightseeing, families with young children, people with disabilities, romantic getaway, age 55+, families with teenagers, tourists without a car.

Great Resort - Great Condo - Great Owners!

Guest: Vicki & Richard (Redding, CA)
Date of Stay: 05/18/10 Review Submitted: 05/21/10

We've stayed at this resort several times, but not since it became the Grand Sierra. I love the location - literally only a couple minutes' drive from downtown, but far enough to get away from the hustle and bustle. There is much to do right onsite - 24-hr bowling, dining choices, movie theater, arcade, pool, casino action, spa treatments, mini golf, shopping,and more. You can book tours and activities at the tour booth, and Enterprise rents cars onsite too. The condo/room is exactly as shown in the photos here. It is modern and luxurious, furnished in dark colors and marble, and impeccably clean. There was plenty of room for clothing. A coffeemaker, refrigerator, microwave, and iron provided added convenience. We also enjoyed the free WiFi. The view overlooks downtown, the freeway, and the hills. It is actually very nice. The room location is great (close to the elevators, but not close enough to hear them) with convenient access by exclusive elevators, and the halls were very quiet. Ken was very helpful in answering all of our questions before we booked his condo. We communicated by e-mail, and he was prompt and clear in his responses. We stayed mid-week, and we felt it was a great price and a great value. The transaction was secure and smooth. As a travel professional myself, I feel comfortable in recommending this unit based on the accurate representation on this site and the top-notch service that the owner provided. Thanks for providing a great place for us to escape, Ken!

Recommended for:Adventure seekers, girls getaway, sightseeing, families with young children, romantic getaway, age 55+, families with teenagers, tourists without a car.

Guest: dusty stegall (salem oregon)
Date of Stay: 10/26/08 Review Submitted: 10/26/08

Ken... We had a abesolute wonderful time at your place. The room is beautiful and I would recomend it to anyone. The view was spectacular along with everything else thats in the room. We loved the bathroom its huge and the size of the shower was amazing. Thanks again and we look forward to staying with you every year since we are down there once a year for a family reunion and to enjoy the event the town puts on...

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