3rd time and it's still a charm

Guest: StJack (Atlanta, GA)
Date of Stay: 01/26/12 Review Submitted: 01/31/12

Was back in this unit for 3 nights this trip. Awesome as always. Clean. Beautifully decorated. Where do you find the furniture for these places, Michelle? It's always tasteful and if it's not hand crafted, someone's going to an awful lot of trouble to make it look as if it is. The weather was a little dicey Friday, which was actually kind of good since it made me go explore more of Cancun than I ever have before. Saturday was stunningly beautiful and I really didn't want to get out of sight of the beach all day....a task easily accomplished from the bed by rolling over and looking to the right. You can add audio to this experience by opening the patio door. I really love this unit. Saturday night I ate at La Habichuela Sunset, which is right across from the police station in the hotel zone. The street front entrance is deceptively low key. The interior and the lagoon side patio make it one of the most beautiful restaurants I've ever visited....also one of the most expensive, so be ready for some sticker shock if you go. And if you go, be sure to make reservations and make sure it's one of the nights when the Mayan dancers are there. Special thanks to Michelle for going above and beyond when I discovered I'd left my debit card laying on the bed after I'd already gone through security at the airport. She payed $20 to have a taxi driver bring it to the airport and it was back in my pocket with 30 minutes to spare before boarding the plane. I had hoped to be back in the spring, but it looks like it's going to be June again this year.

Recommended for:Adventure seekers, sightseeing, tourists without a car, age 55+, girls getaway, romantic getaway.

Excellent

Guest: Reins (Monterrey, Mx)
Date of Stay: 12/24/11 Review Submitted: 01/03/12

We had a great experience with this condo. Michelle is great, helpful and accommodating. We stayed 8 nights and would definitely repeat if possible. Locations is great. Beach front property with an incredible beach. Overall very nice building. Strongly recommended.

Owner response:Renee you and your friends were a pleasure, come back anytime

Recommended for:Tourists without a car, age 55+, families with young children, romantic getaway.

Quality Accommodations & Random Acts of Kindness

Guest: full circle (washington dc)
Date of Stay: 09/04/11 Review Submitted: 09/16/11

Our holiday in Mexico was superb, owing greatly to the quality of Michelle and Peter’s accommodations at Solymar, along with Michelle’s outgoing personality, sincere hospitality, and random acts of kindness. Michelle has clearly gone to great lengths to beautifully decorate and adequately equip their condos with amenities that make guests feel at home. We were also impressed by Michelle’s extensive knowledge of the Cancun community and neighboring islands. Before and during our stay, she frequently e-mailed to suggest splendid dining venues and destinations that added enjoyment to our explorations. Most impressive (and appreciated), Michelle cares deeply that her guests have everything they need to feel comfortable, secure, and relaxed. Before we even arrived, our entire transaction was easily facilitated by making a bank deposit in their US bank. Michelle also arranged to have a secure cable internet connection installed for us in advance. Without hesitation, we highly recommend Michelle and Peter to others.

Recommended for:Adventure seekers, sightseeing, tourists without a car, age 55+, girls getaway, romantic getaway.

HIGHLY RECOMMENDED!!!

Guest: Jarrod and Deanna (-)
Date of Stay: 06/24/11 Review Submitted: 07/11/11

My girlfriend and I stayed here on a very last minute get away. Michelle & Peter were able to accommodate us with less than 24 hours notice! They were on site to meet us and give us great info on getting around and saving money. She had maps and guides for us with all the best hot spots circled. We mentioned snorkeling and Peter told us about a great place very close by. The next day, there was another map slipped under the door with a snorkeling spot circled on it. It was only a 20 minute walk down the beach to a great reef! We happened to be there during a time when sea turtles came right up to the condo and lay their eggs! What a great experience! We never would have known to even look for them if Michelle had not told us. The condo is in a great location, has a clean, modern pool with a DJ, and is located in the center of the beach. We had some wind one of the days we were there, so the waves were great for boogie boarding. That day, my GF and I made our way down to the snorkeling area, there is a cove down there that stops the waves and stays calm even in the windy weather. The best of both worlds (surf and calm) within a 20 minute walk on the beach! Getting around is a breeze ...and cheap! For 8.5 pesos (about 75 Cents?U.S.) there are buses that come around just about every minute and they will take you all around the city. In some cases we weren't even at a bus stop and they still picked us up! I never had to wait more than 2 minutes for a bus. They will except U.S. $ too. (I gave them a dollar and they were happy to take it.) The condo itself is really very nice. You can tell Michelle and Peter have made themselves a HOME here, not just a rental space. The beds are clean, the kitchen is stocked, and the bathroom is immaculate....but more than that, the room is fixed up with pictures and nic-nacs that really give you the feeling of "coming -home" when you get in off the beach. It's a leap above the comfort of a standard cookie-cutter hotel room. Its much more personal, and feels more relaxing. Michelle shows obvious signs of having worked in customer service. Shes a great host and a wealth of information. She was even so kind as to ask us if we needed anything from the store one day when she was on her way out! Who does that!? We went in expecting just a room rental, but came out with new friends and a great place we know we can go back to in the future. I highly recommend you stay in one of their condos.

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Guest: Federico from Atlanta (-)
Date of Stay: 06/03/11 Review Submitted: 06/21/11

“Long weekend perfection” 5 of 5 stars Reviewed June 11, 2011 I recently stayed in 3604, which Michelle tells me they call the honeymoon suite. It'd definitely fill that role well. Excellent view of the beach and pool. You can leave the balcony door open and listen to the waves. I spent a lot of time on the balcony or in the bed just reading with the waves in the back ground. The unit was very clean and well maintained. It's very quiet; no discos pounding your walls with bass at 2:00 AM. If you're one of those kind of people that likes to cook on your vacation, the unit has a kitchen and you can get anything you want from Walmart or Mercado 28. If you're more like me (I don't cook even when I'm not on vacation), there are many excellent restaurants for the next 10 KM on the road leading to Punta Cancun. Sisal was my usual stop for breakfast and was usually one of the first places to pop into my mind whenever I got hungry. If you're really not in a hurry and don't mind a little company, taking the bus is VERY cheap--8 pesos (roughly 80 cents) to get anywhere in Cancun. There's a bus every few minutes, but they stop frequently. So while getting on the bus won't take very long, if you're heading up to the area around Punta Cancun, it could take a little while. If you're not up for the bus, there is always at least a couple of taxis parked in front of the resort. And there seem to be about as many taxis as cars on the highway for when you're ready to come home. I never took a taxi while I was there, but it wasn't for lack of finding one. Michelle and Peter are great folks to work with and will go out of their way to make sure you have a great time.

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Guest: Susan M (-)
Date of Stay: 06/13/11 Review Submitted: 06/15/11

My most recent visit to Solymar in April was, as always enjoyable. I have been staying at Solymar for over ten years and it's only gotten better each time. I don't know what some of these reviewers are talking about because the staff has always been helpful and polite. I always use either the room safe or the registration desk safe if I have anything really valuable (as I do in any hotel I stay in world-wide.) The pool is always spotless and I feel the beach is the best on the strip. There is more of it and less rocks than at some of the most expensive hotels further up. The restaurant may not be the most exciting; but I much prefer to go into town where there are soooo many great eateries, you can find any kind of food you like and the ambience is always wonderful and most times, really fun. Why go to Mexico if you're only going to sit in your room? There's so much to do and see....and shop!! For the last few years I have always booked my room through Peter and Michelle Hermick; they live on site so no problem getting hold of them for anything. Michelle has worked in Cancun for years as a Concierge in one of the most expensive hotels, so she can give you lots of good, free advice on where to go, shopping and restaurants.. I ABSOLUTELY could not believe some of these reviews. Perhaps these people should have gone to a website for condos in Cancun like I did the first time I met Peter and Michelle; perhaps the hotel organization is lacking somewhat, but never the condo organization. I simply show up, go to their room and pick up my key, buy a Cancun Entertainment Card and I'm off on another fabulous vacation. I love having the option to have breakfast, a snack or even a full meal in my room because of the stove, refrigerator, coffee maker, etc. There are local markets to buy food in (a very small one in the lobby) and a bus that goes straight to Walmart for supplies. The rooms I've stayed in have always been clean, well decorated, with fresh towels daily and the maid service exemplary. In fact, the room I stayed in in April had a slight, very slight, aroma of new paint; when I asked I found out it had just been redecorated. DO NOT listen to bad reviews on this site; they probably just booked through the hotel organization and they seem to be having a tough time getting it together I LOVE CANCUN AND SOLYMAR!!!

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Guest: Mike (-)
Date of Stay: 02/01/11 Review Submitted: 06/15/11

Once again on or trip to cancun we were totaly pleased with the solymar and could never have worked out for us if Michelle had not helped us with our booking on such a short notice. If anyone ever has any questions about Michelle or the solymar please feel free to ask her for our phone number or e mail and i know she would help anyone out in staying in cancun as she has with Me and Sue once again Michelle THANK YOU. MIKE

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Guest: Arthur, from Ontario (-)
Date of Stay: 04/06/11 Review Submitted: 06/15/11

Just returned from the Solymar. Great place to stay. Nice beach, not crowded like the rest on this strip. Room was one of the best of all the many times I have been to Mexico and the Caribbean . Staff was very friendly. Michelle & Peter , condo owners there were very helpful. I would reccommmend booking directly with them, very easy, no hassle, no worries. The only complaint I had was the food wasn't that great but then I didn't go there for the food. Very quiet place, family orientated, if you are looking a party place this isn't it. Went into Cancun quite a bit, very clean (puts Toronto to shame), great restaurants, and you feel very safe. I would go back there in a flash and I just might.

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Guest: Trish and family from Saskatchewam (-)
Date of Stay: 03/01/11 Review Submitted: 06/15/11

We can't say enough about Michelle and Peter,they saved our vacation !!! We were stranded in Mexico because of a overbooking in the Condo Pool, the first night was a disaster! after spending 3 hours sitting in the lobby (with my husband and two children) we spent the night in a small, hot, one bedroom. The next day Michelle and Peter found us a place to stay and we ended up so much closer to the beach! it was beautiful!. The Solymar is not a 5 star resort but Michelle and Peter are 10 STAR!!!!!. The room was large and very clean we ended up having a wonderful vacation thanks to two people who care!! Thanks again Michelle and Peter! Hope to see you next year!

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Guest: Denis (-)
Date of Stay: 01/28/11 Review Submitted: 06/15/11

We used to go to Cancun every winter for a week or two since 1986. We started renting condo units in 2000. We,ve rented appartments outside Cancun and in the hotel zone. Though we had good experiences in other places, we found that Michelle and Peter's units are the most well kept condos we have stayed in. We first went to Solymar in 2003 for a 6 weeks stay.Everything was great and Michelle and Peter went out of their way to make us fell at home. The unit was super clean and very conveniently located ( ground floor, facing the stairs to the beach ). So, we liked it so much, we went back last winter for another 6 weeks and got friends to join us for 1 month in Michelle and Peter's other unit. We all had a great time. We will be going back this coming winter for 7 weeks and we have so many friends and family members coming to join us that it will be like those gatering for holidays !!!! Michelle and Peter took very good care of all of us last year and I can recommand their unit at Solymar without a doubt to everyone. Can't wait to go back

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