Celebrating our 35th Wedding Anniv. w/our Family!

Guest: CSman (St. Louis)
Date of Stay: 07/25/09 Review Submitted: 09/02/09

What a wonderful memory and what a wonderful villa! We surprised our family by deciding to celebrate our 35th wedding anniversary and inviting our family and friends to help us celebrate this special occasion. We searched for quite a while to find the right location that could accomodate our group and we are so happy that we selected this villa and Cozumel, Mexico for our trip. We could not have chosen a more beautiful place . Reyna, our housekeeper was fantastic, the villa was clean and immaculately maintained. We had all the comforts of home and thoroughly enjoyed our week in beautiful Cozumel. We were advised to rent a car (which we may not have done) and we are so glad we did. We got to see many parts of the island that we would have never seen by taxi. All the recommendations were excellent regarding restaurants (there is a 3-ring binder notebook in the kitchen with great recommendations) and other fun things to do. We did snorkeling, hit the town for shopping and even took some of the group (golfers) to Cozumell Coutry Club for a round of golf. Our children and their friends ranged in ages from 33 to 21including our grandson of 1-1/2 years and our stay was fantastic for all. Everyone had such a great time and these memories will last a lifetime. Our trip was made even more pleasant and enjoyable by the wonderful staff and owners. We hope to return again to paradise better known as "Cozumel by the Sea"! Thank you for making our anniversary the "Event of the Year" for us and our family!!

Owner response:We are thoroughly moved by the joy and memories brought to so many families from our vacation home in Cozumel! Time with family and good friends is so precious and in this day and age with everyones busy schedules, we often forget to take the time to be with those who bring us the most happiness. Thank you for sharing your family memories with us, it's been our pleasure to provide this home and our knowledge of the island with all of you!

Recommended for:Romantic getaway, sightseeing, girls getaway, age 55+, families with young children, families with teenagers.

High stress relief spot

Guest: Kerry (Springfield, MA)
Date of Stay: 04/23/11 Review Submitted: 05/28/11

Most of the eight of us have had or currently have high stress jobs. The chance to unite us from New York, Massachusetts and California was just too precious to pass up and having won a free week (less the cost of the raffle tickets), it had to be done! We got there first, so we got all the wows out of our system until the other six showed up with another chorus of wows. The pictures DO NOT do the place justice! The views are great, the breezes wonderful, the place is immaculate and well appointed. The lap pool on the roof was well used, as were the two pools on the property. Another 30 second walk gets you to a private beach that belongs to the condo complex and comes complete with chairs and palapas (those wonderful thatch thingies that are great on Mexican beaches). Being about 20 minutes out of the main town, you are away from the craziness of the cruise ships and sunburned tourists. After they leave in the evening, you can have a lovely dinner in town. The luxury of having our own place to cook and drink was fabulous, as there are some great cooks among us and even better eaters. Having a really good store in town meant that we had access to every kind of food and wine we could have wanted. We treated ourselves on our last night with Emily the Gourmet Chef, who, along with her almost husband Pawel, fed us and waited on us until we were almost comatose with pleasure. And can I also say that the owner Shirley leaves you SO well taken care of and informed. If you don't know where to eat, snorkel, or otherwise entertain yourself, it is your own fault! Everyone on the property is friendly and helpful, and especially Gennie, who does the housekeeping. She also makes a mean guacamole and pico de gallo. Don't pass this place up!

Recommended for:Romantic getaway, girls getaway, families with young children, families with teenagers.

Absolutely Perfect!

Guest: P and K (Illinois)
Date of Stay: 05/02/11 Review Submitted: 05/17/11

After weeks of researching VRBO for the perfect condo for our first trip to Cozumel, we came across the ad for Palati Mou, and our search was over! The penthouse is huge, immaculate, beautiful, airy, and serene. Comfy beds, US phone service, wifi internet, beautiful murals, TV service with US channels, hammocks, canopy beds, private swimming pool on huge rooftop deck, great view of the ocean, can walk the beach to beach clubs, etc. etc. Residencias Reef has a laid-back resort feel to it with 2 nice pools, one with a great ocean view. Also, many loungers on the wide beach with several palapas for shade. A rental car is necessary for trips to the wild east side, grocery store and restaurants in town but Cozumel island should be explored!! Shirley was great to work with and we could not have been happier with our choice of condos for our first trip to the beautiful Caribbean Island of Cozumel!!

Owner response:It is always a pleasure to hear the wonderful comments from the guests who select our Cozumel Vacation Rental, when there are so many other properties to choose from on the island. Other travelers appreciate our guest perspective as well. Our penthouse is the only rental at the Residencias Reef with it's own private pool on the roof-top and because it has 4 bedrooms and 5 bathrooms, most travelers searching for a property for two guests don't think it's possible for them to rent this one unless traveling with a large group. We rent this property to small groups of 2 guests to keep it occupied and our private staff busy year round. From May through December we offer very comfortable rates for small groups of travelers and during the high season and last minute we often will put specials on our site to be sure the property remains booked at all times. Thank you for staying with us, and for your wonderful comments. We look forward to being able to continue to provide a wonderful place in paridise for our guests for years to come.

Recommended for:Romantic getaway, sightseeing, adventure seekers, girls getaway, age 55+, families with teenagers.

A Great Time Was Had By All

Guest: Denise (Overland Park, KS)
Date of Stay: 02/19/11 Review Submitted: 03/25/11

A group of 4 couples stayed at the penthouse for a week in mid-February, 2011 and we could not have asked for a more pleasure filled vacation. The condo is beautiful and well kept by the owner and her wonderfully loyal staff. We could not have been made to feel more welcome nor more well cared for. Cleaning staff came in every day but Sunday. A cook was at our disposal to fix any meal we wished. A dive master was on hand to arrange snorkeling and scuba diving trips which we often combined. We had several scuba divers in our group along with others who only wanted to snorkel and to stay togethet was a real treat! The owner is a dream. She is very hands on and communicates regularly with the staff to make sure everything runs smoothly. She was always an email away for any questions before, during, and after our trip. The rooftop pool and deck are a real plus for a lazy day spent relaxing in the sun! We have already reserved a week at the penthouse for next year and you will too after you've stayed there once!

Owner response:Dear Guests, To read your review of our staff, service and accommodations brings our vision and mission to life. We rent homes ourselves all the time, all over the world through VRBO and Homeaway and we are committed to ensuring our guests have one of their best vacations ever under our watch! It is fulfilling for all of us to know that the effort we place into being sure the vacation you are so deserving of has exceeded your expectations. Time flys when your having fun, so having the appropriate contacts at your disposal during your stay to get "it" done, is a must... We'd also like to thank all of you for being such wonderful guests. Our staff alerts us on a regular basis who they would like to have as a return guests, and we were well aware of what wonderful guests you were before you left the island!!! Thank you for reserving both of our properties for your group next year! We look forward to being your hosts. Have a wonderful spring and summer!

Recommended for:Romantic getaway, sightseeing, adventure seekers, girls getaway, age 55+.

I almost hate to tell people about this place

Guest: Kip (Colorado)
Date of Stay: 12/16/10 Review Submitted: 01/04/11

Usually when I find a good place I do not share it and want to be slefish so the next time I return I have a better chance of getting a time slot. This place is marvelous. From booking and receipt of info to departure it was an excellent experience. The owner is very well organizaed and customer focused. The lady that cleaned up was very accomodating and friendly. This penthouse is perfect for families that have children above about 7 years of age. The condo is immaculate, clean, and spacious. The views are spectacular. The property is quiet and private and one feels very comfortable from the time you park your car. (you should rent a car while you are there). Please consider this property as an alternative if you are planning a stay in Cozumel. You will not be disappointed.

Owner response:Wow, thank you! It's always nice when travelers take the time to compliment the attention to detail we pay to keeping our vacation home in the best possible order. And I appreciate knowing that the service with regard to the transaction and knowledge about the island is equally pleasant. We chose this location because of the good feeling you describe as you enter the grounds, the peacefulness and of course the views. The condo association staff at the enterance is very warm and welcoming and make you feel like you belong the minute you arrive. We also employ our own staff on the island to care for our properties instead of using a property management company where the housekeepers change daily. We treat the staff well, and in turn, they treat the property to our expectations and our guests like family. Our staff has been with us now for over three years, they too are like family. We love to travel and rent homes all the time online so we know exactly what guests are looking for when renting a vacation property and try our best to provide everything we can think of for guests to have a memorable experience. Thank you again for taking the time to give us your thoughts it is very helpful for other travelers to make a decision. We welcome you, your family and friends again in the future and will do our best to offer you our repeat guest special rate!

Recommended for:Age 55+, families with young children, families with teenagers.

Stayed 6 months ago and yet feels like yesterday

Guest: Suz (Amherst, MA)
Date of Stay: 03/06/10 Review Submitted: 08/20/10

Everything was amazing. Even if you never leave the roof top endless pool, you will have the most wonderful time. The views are beautiful from the condo. Everything on the property is so well taken care of. You will definitely want to have a car to get to and from town if you plan to venture out. The owner provides you everything you will ever need, including recommendations for local restaurants, shops and master divers. You will have all of the information at your fingertips to feel right at home. And the color of the water around the island, breathtaking.

Recommended for:Romantic getaway, sightseeing, adventure seekers, girls getaway, families with young children, families with teenagers.

Stayed 6 months ago and yet feels like yesterday

Guest: Suz (Amherst, MA)
Date of Stay: 03/06/10 Review Submitted: 08/20/10

Everything was amazing. Even if you never leave the roof top endless pool, you will have the most wonderful time. The views are beautiful from the condo. Everything on the property is so well taken care of. You will definitely want to have a car to get to and from town if you plan to venture out. The owner provides you everything you will ever need, including recommendations for local restaurants, shops and master divers. You will have all of the information at your fingertips to feel right at home. And the color of the water around the island, breathtaking.

Recommended for:Romantic getaway, sightseeing, adventure seekers, girls getaway, families with young children, families with teenagers.

First time but NOT THE LAST!

Guest: Still Smiling! (Ilinois)
Date of Stay: 03/06/10 Review Submitted: 05/04/10

From the moment we arrived it was like we were home! There were 9 of us on the trip, 2 families along with a couple of friends of the teenage and 20 year old kids in the group. Everyone had all the room they need if they wanted to get away, plus there was never a wait due to not enough bathrooms. Everyone was amazed at the home. It was more than just beautiful, as I said it also made you feel at home. This was our first trip to the island and we searched through many homes and sites listing vacation homes. Shirl and Steve were always helpful and willing to assist and answer any questions we had! Their representation of the home was somewhat misleading, IT WAS EVEN MORE WONDERFUL THAN DESCRIBED! Reyna is an unbelievable lady that was there every day, always with a smile and willing to help in any way she could. She prepared meals for us that were absolutely wonderful! The lady is a jewel and made our stay even more fantastic than we could imagine! The home was far enough away from town to not have people on top of you but there were still many things to do with just a short stroll down the beach. All who were on the trip couldn't believe the week was up as soon as it was. We are already planning another trip to Cozumel in 2011 and have no need to search for that one place that is PERFECT, we have found it!

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers, girls getaway, age 55+, families with young children, families with teenagers.

Property # 136012

Guest: Michelle V. (Hanover,MA)
Date of Stay: 01/30/10 Review Submitted: 03/27/10

Look no furthur!!! This is the place! Imagine yourself on your private rooftop looking out at the blue water while your private lap pool awaits. We are well traveled and this was the best place we ever stayed. Beautifully decorated throughout,with all amenities and more...Well manicured grounds with two pools . Ocean front on beautiful beach great for long walks. Watersports, massage,beach bar ect . next to condo. Owners are very accomodating , making sure all is well with your stay. The housekeeper makes you feel at home, very sweet . She made fajitas for us (the best we ever tasted) Cozumel people are very friendly and hospitable. TRUST ME, IF YOU CHOOSE TO STAY AT THIS BEAUTIFUL CONDO YOU WILL GO BACK. WE ARE!!!

Owner response:Thank you for sending us your online comments! We are blessed to be able to share this beautiful home with those who wish to travel to Cozumel. And, we are equally blessed to have found Reyna, the wonderful woman who takes care of our properties on the island with so much care and attention to detail to keep them sparkeling. We found a gem when we purchased our properties at the Residencias, the staff who takes care of the grounds also treats the exterior as if they own it, and the guests like family. We couldn't have bought into a better Association and it's refreshing to know that our guests value the same things we do in our vacation rental property. We appreciate you sharing your delight on your Cozumel vacation with us, both Steve and I are honored to assist you with your next adventure through our expertise and experience with the Greek Islands. We look forward to speaking with you about it!!! Our best personal regards, Shirl & Steve

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers, girls getaway, families with teenagers.

It really doesn't get any better than this vacation in paradise!

Guest: On the rooftop! (East Longmeadow MA)
Date of Stay: 01/02/10 Review Submitted: 03/25/10

I am 84 years old and my daughter insisted she take my wife and on a trip out of the country. I was ready to go in an instant, but my wife having not ever really traveled was very reluctant. Needless to say, we were pleasantly surprised by the selection of this home!!! The property was so well kept, my wife was instantly comfortable. The first thing she did was check under the beds for dust, having found none, she immediately began to unpack. I was glowing to know that from the moment of our arrival the home passed her white glove test! There were 8 of us, and there was so much room in this penthouse of 5000 square feet! We enjoyed seeing the kids participate with island activities, while we walked the beach, enjoyed the bands that played a few hotels down on the beach where we could ballroom dance. We spent hours upstairs on the private patio with the pool watching the beautiful blue waters of the sea change so many different colors, watching the sunset and putting on the music to dance while the sun was setting...we were in heaven! One night we even had a show of dolphins jumping for several minutes from up there. The house manager Reyna who arrives everyday was an absolutely wonderful woman. She cleaned everything everyday with a smile that warmed your heart. The home was so comfortable that we really didn't want to leave, the views were fantastic, the grounds were so well kept and the beaches that surround this property are really all you need when you are 84 and 80 years old. We went in town shopping a few times. We snuck away a few times, took a cab in and out of town. Of course the kids freaked when they couldn't find us, but they got use to it and it was fun to remember the times they made us go off the deep end...we were like a couple of kids ourselves. I never thought I'd have a passport or even have the opportunity to travel and now I know this is just the beginning! The restaurants in town were great, we went to a few of them twice and then ran into one of the waiters while shopping and he remembered us! Everyone on this island made us feel right at home. The people are poor, but very kind and graceful and we just can't say enough about this experience. We hope to be able to continue to travel and would be more than willing to go back to this home for another vacation in paradise. We recommend this property for everyone we were abke to enjoy our whole family on this vacation!

Recommended for:Romantic getaway, sightseeing, adventure seekers, girls getaway, age 55+, families with teenagers.