Vacation Rentals by Owner

Tom

Guest: Tom (St. George, UT)
Date of Stay: 02/13/12 Review Submitted: 02/18/12

An excellent retreat...clean...bright...well equipped...we had a thoroughly enjoyable time. The only caution, be sure to have snow tires or chains if you're going to use this property during the winter months. The owner was very helpful in answering questions; the listing photos accreately reflect the property's appearance and amenities. I would definately recommend this property to a friend or relative.

Owner response:Hi Tom, Glad to hear you and your family enjoyed your stay. Thank you for your kinds regards and we look forward to having you back.

Recommended for:Age 55+, families with teenagers, families with young children, girls getaway.

Aug 14-16 and Aug 21-23 gone fishing :)

Guest: Brenda (Las Vegas)
Date of Stay: 08/14/11 Review Submitted: 09/08/11

I don't know who stayed here before or prior to me, but we stayed at the cabin and had an absolutely great time. Everything was clean and didn't find anything out of working order. Property was as accurately described and was a beautiful cabin to stay in. The owners have a booklet filled with information and local brochures that were very helpful. I would absolutely come back up here and recommend this place to anyone wanting to visit Duck Creek. Btw- the fishing up here was awesome, had alot of trout to fry! Also close to Bryce Canyon National Park.

Recommended for:Adventure seekers, families with teenagers, families with young children, pet owners, romantic getaway, sightseeing.

House NOT clean

Guest: Fam Vac (Salt Lake)
Date of Stay: 08/10/11 Review Submitted: 08/25/11

When we arrived the floors were not mopped, we used a wet paper towel to clean one area of the floor and the paper towel was black. We had babies that we DID NOT put on the floor. The sinks in the bathrooms would NOT drain. After you brushed your teeth it would take over 10 minutes for the sinks in the Master Bath to drain. The corners of the rooms looked like they had never been touched with a vacuum or mop. When you were upstairs you could see layers of dust on the beams. There were cob webs in the Master shower. We ran out of garbage bags and paper towels. The oven was disgusting, the lower cabinets had never been whipped out. We had kids who wanted to watch movies. non of the DVD players worked. We tried to call the owners but they DID NOT call back. We have stayed at other rentals that had instructions for all the tv and the remotes. Nothing like that here. The furniture was stained, I didn't even want to sit on it. When we arrived there was NO HOT WATER. We did all the things the paper said to do if this happened. Non of it worked. We had to turn up the temp on the water heater, even then if 2 people were showering at once there was NO water pressure and the hot water did not last long. Due to this we were an hour late leaving and so the owner kept our deposit. He also said that there were 2 extra people staying at the cabin.(which was NOT true) how would he know. No one ever came to do a roll call!! Another reason he said he was keeping the deposit. He then had the nerve to say the house was NOT clean (and was keeping our deposit), and the floors had mud on them. It NEVER RAINED. There was NO mud in that cabin. We left if EXACTLY as we found it. All dishes done, all towels cleaned, counters cleaned, everything put away. (My family are extreme CLEAN FREAKS) My Mom would never leave someone else house in worse shape than it was when we got there. I wasn't aware we needed to vacuum and mop. Thought that was the cleaning crews job (since we did PAY a cleaning fee). I think the cleaning crew was upset because we left a list (at their request) of items that needed addressing. Sounds like they didn't like our list and told the owner some LIES! We did have a dog that stayed outside and never once entered that house. The owner said we should have told them and paid a fee (in the rental agreement it seemed to me that you only needed to pay them if it was an indoor dog). Again, he said he was keeping the deposit. DO YOURSELF A FAVOR AND STAY SOMEWHERE ELSE.

Owner response:Unfortunately, on occassion we have to retain a security deposit due to non-compliance with the rental agreement guidelines such as: Extra cleaning charges due to mud and gum on the floors, parties not checking out on time, having guests over 16 without permission and paying for the additional guest fee per night, and not having prior approval for pets and non payment of the stated pet fee. We are completely satified with our contracted cleaning company for the past 4 years. We have had the privledge to host over 100 rental parties that have actively enjoyed our cabin home for their weekend getaways, family reunions and vacations.

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Ruined our Thanksgiving.

Guest: Rocky (Las Vegas)
Date of Stay: 11/25/10 Review Submitted: 01/01/11

Reached Cabin around 1:00PM on Thanksgiving day. Driveway was totally snow packed. Found no shovel so all fours cars got stuck. There was no water in the cabin, tried every possible way and called every public service agency for help. Could not reach property managers at all. So we had Thanksgiving with absolutely no water and no toilets. Next day found a handyman who restored water supply by turning it on at the street. Fire place had so much soot that it had to be turned off after 15 minutes. Our faces and clothes turned black. Amenities are just o,k. If you take your pet, just forget about getting your deposit back no matter how much house trained your pet is.

Owner response:Unfortunately the previous renter turned the water off at the street and it snowed 3 feet right after and no one was available to remedy the situation on Thankgiving Day, however we refunded 90% of the rental fee for the inconvenience. If it was so bad I don't think they would have stayed the entire weekend. As for the pet deposit it is exactly what it is clasified as "Pet Deposit". We had to have the cabin carpets steam cleaned as a result of having a non-house trained puppy. The fireplace, it is a Gas fireplace and no combustable materials are supposed to put into it.

Recommended for:Adventure seekers

Guest: scott122 (las vegas, nv)
Date of Stay: 02/22/10 Review Submitted: 02/22/10

I have been going up to duck for about 15 years. I bring my kids with me everytime, and this was the best cabin I have ever been in. I have been in about 6 different cabins up there and the inside of this cabin is spectacular. The owner is very nice and cooperative with everything and made for a very good trip. We thank you for the use and will refer you and use you in the close future!!!!!!!!!!!!! To the 9'sssss

Owner response:Scott, thanks for the positive feedback. I'm glad to hear you and your family had a great time. See you soon! Cabin Owner.

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Guest: Bob and Cheryl (Las Vegas, Nevada)
Date of Stay: 07/28/09 Review Submitted: 07/28/09

Our family (14 of us) had a wonderful time over the 4th of July at your cabin. Beautiful and very accomodating for all of us and our 2 dogs. We all enjoyed the horse shoes, the fire pit camp fires at nite and we couldn't put down the "Golf Ball on a Rope" game. We hope to stay there again someday. Bob, Cheryl and Family

Owner response:Hi Bob & Cheryl, we are glad to hear you had a great time at the cabin its nice to see families get out of the city to enjoy some real quality time together in another setting. We would love to have you back! Don't forget Fall time in the creek is beautiful and you wont want to miss it! -Lee & Scott

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Guest: Tami13 (Las Vegas,NV)
Date of Stay: 05/06/09 Review Submitted: 05/06/09

We had a great time again. This was our 2 or 3 time up here and we have rented this same cabin. The owners have made a few changes..... But this time we have about 13 or so people up here for a few May birthday. We had a great time fishing and hiking. The cabin is great for just 2 or 20 people.. We love it thank you.......

Owner response:Hello Tami, always great to hear from you and your experiences at the cabin with your family. Lee & Scott

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Guest: Tami12 (Las Vegas,NV)
Date of Stay: 04/15/09 Review Submitted: 04/15/09

We had a great time while we were here in Duck Creek. I wish we didn't have to leave. My family and I will return again in the summer for another stay in this cabin( I hope ) It was in great shape and clean. The surroundings are to die for. We love it, Thanks for the chance to rent the cabin...... 8 )

Owner response:Tami we are always happy to have you as our guests at the cabin. Thank you...Lee

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Guest: Anonymous
Date of Stay: 04/12/09 Review Submitted: 04/12/09

The peacefulness and serenity of your cabin was a true vacation. Getting away from the city into a spacious cabin that has everything a person could need definately re-energized my wife and me.

Owner response:Mike? Well, regardless, you are one of many happy guests, I just want to say thank you for hosting your getaway and we hope to see you back!

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Guest: Lorena Romero (las vegas, NV )
Date of Stay: 04/06/09 Review Submitted: 04/06/09

This cabin is awesome its all equipped and all you need to pack is food and clothes. I had a blast getting away and enjoying the scenery and nature of it all. Thanks again

Owner response:Thank you Lorena, we hope to be able to host your next trip to the mountains. -Lee

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Guest: Jen M.1 (Orange County, CA)
Date of Stay: 04/03/09 Review Submitted: 04/03/09

We want to thank you for a wonderful time at your cabin, the place is absolutly beautiful and welcoming! I would recommend your cabin to all my friends, it's a must!

Owner response:Hello Jen, Thanks for the feedback. We are happy to hear from our guests! -Lee

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Guest: Mike201 (Henderson, NV)
Date of Stay: 02/17/09 Review Submitted: 02/17/09

Our family had a great time at your cabin! We loved the rustic log interior and it was equipped with anything we could want or need. We can't wait to come back in the spring!

Owner response:Thanks for the comments Mike. We hope to see you back soon!

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Guest: LEE & SCOTT (HOMEOWNERS)
Date of Stay: 05/30/08 Review Submitted: 05/29/08

Welcome to the guestbook page. We welcome you to share your comments here after staying with us. You are also welcome to share your family photos on our Facebook "TRES PERROS" page. Thank you.

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