Very nice condo..

Guest: C_Diddy (Queen Creek)
Date of Stay: 01/31/09 Review Submitted: 02/04/09

We had a wonderful weekend at Las Palomas. This resort is probably the best one on Sandy Beach. The condo was very nice with a huge patio on the ground floor. It is located close to the lobby and the store which was very convenient. The only issues we had were that there was no heat in the condo. It got down to 65 degrees which I didn't mind but my wife was cold. I went to the lobby and told them about it but nobody came to look at it. Also, I was told we could use the grill on the patio but when I tried to use it, security came and told me that we could not grill on the patio, we had to use the grills supplied by the resort we were not too close. Overall, I would definitely recommend this condo.

Owner response:The A/C-heater unit is getting service this week. There will be no problems with it in future. As for the grill, we and our guests have always been using it. We will check if any policy has changed. We appreciate comments of our guests since they help us to improve our service.

Recommended for:Romantic getaway, tourists without a car, people with disabilities, adventure seekers, age 55+.

amazing vacation

Guest: Vitaliy (Mesa, AZ)
Date of Stay: 08/19/11 Review Submitted: 10/06/11

Four of us stayed in the condo 8/19/11 to 8/21/11. It was a paradise. The weather was perfect. The condo was perfect in every way. It had everything we needed to cook and be entertained and relax. The bathrooms are wonderful and the beds perfect. The patio was wonderful best view I ever seen. I hope to go back sometime.

Recommended for:Romantic getaway, adventure seekers, families with young children, families with teenagers.

VERY DISAPPOINTING STAY

Guest: RENTER BEWARE (Scottsdale, Arizona)
Date of Stay: 07/10/11 Review Submitted: 09/22/11

MY WIFE, SON, AND I STAYED AT THIS CONDO JULY 10-15 OF 2011. FROM THE FIRST EVENING, THE AIR CONDITIONER DID NOT WORK (OWNER EXPAINS AWAY THAT WE MUST HAVE LEFT THE DOORS OPEN) WE DIDN'T.IF YOU RENT ANY UNIT DIRECTLY THROUGH THE OWNERS,YOU MAY COUNT ON NO HELP FROM THE STAFF AT LAS PALOMAS.I TIPPED A MAINANECE WORKER TO "FIX" THE PROBLEM FOR ME.I REPEATED THIS PROCESS A TOTAL OF 4 TIMES.THE MAINTANCE WORKER DID NOT HAVE TO GO FAR TO MAKE HIS TEMPORARY FIXES AS THE MECHANICAL ROOM WAS RIGHT OUTSIDE THE BEDROOM WINDOW.THIS IS THE ROOM THAT HOUSES THE AIR UNITS FOR MANY CONDOS.LET ME TELL YOU THESE MACHINES ARE VERY LOUD AND WILL INHIBIT YOUR SLEEP AT NIGHT.THE SECOND MAJOR PROBLEM WITH THIS CONDO WAS THE "GAS" SMELL THAT LITERALLY WOKE US UP AT 4AM. I CALLED THE FRONT DESK BUT NOBODY EVER CAME TO HELP.I ASKED AROUND THE NEXT DAY IF THESE CONDOS HAD ANY GAS APPLIANCES AND WAS TOLD THEY DID NOT.THEREFORE,I DETERMINED THE GAS SMELL MUST BE SEWER GAS.THIS WAS A PROBLEM EVERY DAY.THESE WERE TO MAIN PROBLEMS WE HAD DURING OUR STAY.WE HAVE BEEN GUESTS AT LAS PALOMAS A TOTAL OF 8 TIMES AND THIS WAS BY FAR OUR WORST EXPERIENCE.SOME OF THE MORE "PICKY" ITEMS OF COMPLAINT WOULD BE THE SHOWER CURTAIN'S DESIGN OF MOLD ALL OVER IT, OR PERHAPS THE PATIO CEILING FAN THAT WAS SO WARPED AND LOUD WE DID NOT EVEN FEEL SAFE TO SIT UNDER IT.I DID CONTACT THE OWNERS BUT THEY DID NOT FEEL I WAS IMPORTANT ENOUGH TO EVEN RETURN MY CALLS OR EMAILS.THIS RESORT IS BEAUTIFUL AND I HIGHLY RECOMMEND THE RESORT ITSELF...JUST DO YOURSELF A FAVOR AND FIND A NICE,CLEAN,AND WELL MAINTAINED CONDO FOR YOU AND YOUR FAMILY.

Owner response:We are very sorry that David did not like our wonderful condo. David sent us one email about 3 weeks after his trip, requesting his money back. He mentioned two reasons at that time – A/C did not work, and there was a gas smell at night. We would not hesitate to refund David’s expenses but both claims were puzzling. First, our A/C had been working perfectly. Second, gas is not used at Las Palomas. We replied, asking for more details and if he noticed the sign on the patio door that A/C shuts down for one hour if the door stays open for longer than 5 minutes. He has not called or responded that our email until now, posting this very unjust comment. We personally check our condo at least once every two months. Last time we were there a month ago, in August. The condo was in a perfect condition – clean and sound. Although it was hot outside, the A/C worked very well and no foreign odors were present. Our friends who came with us absolutely loved the condo. Our condo is in the rental pool, and we rent it exclusively through Las Palomas. Contacting us, guests get the owner discount, but the maintenance of our condo is the same as if the rental is made directly through the resort. Las Palomas does monthly service of the sewing system in each unit. We really apologize that David was so unlucky to have the smell. Please, read all other reviews or better come and enjoy our wonderful ground-floor condo to see yourself that this review is highly unfair! Natalia and Constantin

Recommended for:

Great Vacation

Guest: Linda (buckey, az)
Date of Stay: 04/09/11 Review Submitted: 04/22/11

thanks for the use of your condo for a week. We really enjoyed the accessiblily with the ground floor unit and the patio grill. Made it easy to cook and walks to the beach. Had a great vacation to boot.

Recommended for:Romantic getaway, adventure seekers, girls getaway, age 55+, families with young children, families with teenagers.

Thenk you for a nice condo

Guest: ksyusha (scottsdale)
Date of Stay: 03/18/11 Review Submitted: 03/22/11

Thank you so much. We really enjoyed staying in this condo. We have two small kids, 6 and 3, and the idea to stay on the first floor with a big patio was wonderful. The condo was clean, and had enough space for our family.

Recommended for:Romantic getaway, people with disabilities, pet owners, families with young children, families with teenagers.

Beautiful Condo with a big patio !!!

Guest: HN (Phoenix, AZ)
Date of Stay: 10/22/10 Review Submitted: 10/25/10

We just stayed in this condo on the last weekend. So far, we love this beautiful place and plan to go back there more. We like the ground floor location because it is easy to get to the pool or beach. The condon is really neat and beatiful decoration, full kitchen and big refrigerator. Especially, the patio is really big with a lot of chairs and table for sunset dinner.

Recommended for:Romantic getaway, people with disabilities, families with young children.

Wow! Just perfect!

Guest: Happy Campers! (San Diego, CA)
Date of Stay: 09/27/10 Review Submitted: 10/02/10

I, my Wife and two boys 13, 14 were here for 4 nights. I give this Condo and over all facility a 10 out of 10! I read most of the reviws for the complex good and bad, I noticed that the good reviews outweight the bad so I gave it a shot. I contacted the owner directly, the owner was very friendly and helpfull gave me some tips on booking the condo. The condo itself was very clean and furniture is good. there is the expected wear on it but it's in really good shape, no stains anywhere. Make sure the doors are closed tight so the AC doesnt turn off - had to get up in the middle of the night once because the room was at 82* ! I closed the patio door tightly and was ok after that. Kitchen has everything you need, coffe maker, microwave, etc... Love the wired internet connection in Condo. Bed is nice, what really did it for us after being there the fist day was the fact that we were at ground level!!! few steps away from every thing! no long treks here. I tried to find faults as mentioned by negative reviews, after the firs and second day, I forgot all about that! I found nothing wrong with service or staff. The pools are awesome! we hit the town once a day and found that it is really calm and relaxing. the only anoying part of the "Malecon" is the guy who kept trying to sign us up for the "Mayan Palace" tour and stuff, every day! The beach itself is so clean and clear sand is sand and nothing else! nice clean sand. the water was nice and warm - late september. We arrived on a Monday and checked out Friday. First two days we were almost by ourselves! loved it. I don' tknow how it gets on the busy months. No problems at check out. We were done in less than 5 min. I will for sure try to book this unit in the future. Thanks.

Recommended for:Romantic getaway, tourists without a car, people with disabilities, sightseeing, girls getaway, age 55+, families with young children, families with teenagers.

Fabulous Relaxing Resort Experience

Guest: Alan&Flea (Arizona)
Date of Stay: 05/16/10 Review Submitted: 05/29/10

We stayed for 7 days in May and it was really wonderful. No problems at the border or anywhere else for that matter. For the first 4 days, the resort was practically empty. There were more staff than guests. Very quiet...just perfect for the relaxing week we needed. It did get busier towards the end of the week but that's to be expected. The condo being a first floor unit, you have an enormous patio and just down a short flight of stairs to the pool/beach area. Very nice for trips back to the kitchen for snacks and margaritas! We really liked that. The kitchen is well stocked with appliances, pots, pans, etc. Really no need to bring anything other than food and a few basic supplies. The bed was very comfortable. The condo was spacious for 2 people. The wireless internet was great and a must for us when we travel. The resort itself is beautiful. We dined at Citron twice for breakfast and twice for dinner. The breakfast buffet really had a nice selection. Dinners were very good. Excellent service and very reasonably priced for the quality. I would highly recommend renting this condo and staying at Las Palomas. We will definitely be back!

Recommended for:Romantic getaway, tourists without a car, people with disabilities, girls getaway, age 55+, families with young children, families with teenagers.

Beautiful condo, great resort, fabulous vacation

Guest: Phoenix Girls Needed to Get Away! (Phoenix)
Date of Stay: 05/08/10 Review Submitted: 05/14/10

We rented this condo for three nights and had a wonderful experience! The resort is fabulous, with a clean beach and lots of available chairs, nice pools and good food. The condo is beautiful, with a comfortable bed, very modern appliances and furnishings and lots of movies, if you need a night in! And the best part - there's a big porch with private steps leading directly to the pools and beach. This is a huge convenience if you're spending the day on the beach and want to run back to the room. I can't recommend renting from Natalia strongly enough. It was easy, she answered all our questions and we saved a ton of money.

Recommended for:Romantic getaway, girls getaway.

Guest: Klavdia Iarkova (Peoria, AZ)
Date of Stay: 06/06/09 Review Submitted: 06/06/09

We would like to thank the owners of the condo, Natalia and Konstantin Dounski, and all the resort staff, for the beautiful, comfortable and convenient condo with a great view of the sea and beach.We felt as if we were staying at home since the condo has everything one needs in his every-day life. Very nice, friendly, respectful people that we dealt with. We enjoyed every single minute of our stay there and would recommend the condo without any hesitation.

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