5 Bedroom 4800 Sq Ft Custom-Built Villa in Playa Del Carmen

• Disappointing

  Disappointing

  • Guest none
  • Date of stay 03/02/13
  • Review Submitted 04/01/13
  We rented this home and had high expectations based on the pictures and the reviews. The outdoor patio area must be reached by an awkward long, steep staircase from the kitchen. We rarely used it mostly because it was filthy with bird droppings, which were primarily caused by bats. The management stated it had been cleaned before our arrival, but I doubt this could be true. We moved to another home for the last ten days of our trip which was adjacent to the aviary and was spotless outdoors and had clean windows. Our other disappointment was the lack of a relaxing living area with comfortable furniture. To be fair, the management was extremely responsive to our needs and the home was well stocked with towels, linens and paper goods. The location is good, but the house is noisy because it is on a busy street. I hope this saves some one else a bad experience.

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• Alcazar is a true gem!

  Alcazar is a true gem!

  • Guest Leanne
  • Date of stay 03/22/13
  • Review Submitted 03/31/13
  This is the third year that my family and my best friend's family have stayed at Casa Alcazar when in Playa. Ulla, the house manager, arranged for our transportation to/from the airport at a cheaper rate than we were able to find with any commercial providers and her driver was always early. She personally greeted us upon arrival with a beautiful welcome basket complete with a bottle of wine, tequila, coffee, and delicious local snacks. She also started us off with milk, beer, and juice already cold in the refrigerator! The house is gorgeous and beautifully maintained, as exemplified in the pictures posted on this site, and is perfect for our group of 10 with six children ranging in ages from 5-19 years old. Each bedroom offers sufficient privacy for all guests and the common areas are perfect for hanging out as a group, indoors, on the patio, or at the pool. We are 'foodies' who love to cook and the fully stocked kitchen with all of the amenities allowed us to maximize our big family meal experiences. If you are interested in grocery shopping, you can easily catch a taxi in front of the house to Walmart or Mega for 70 pesos and find almost anything you are looking for (for more American selections go to Walmart). On the return trip, just tell the taxi drivers that you are staying next to The Reef Club, as they are all familiar with the location. The beach is a short 5-minute walk from the house and is incredible! If you want to walk into town, I would recommend walking from the beach rather than the streets - the view is beautiful, the walk is cooler with the sea breeze, and seems to be a bit faster (approximately 20 mins). Ulla is a fantastic house manager - she's extremely attentive and personable. If you are looking for a beautiful house to stay at in the Riviera, Alcazar is a true gem. I give Alcazar my absolute highest recommendation and look forward to returning for our future vacations in paradise. Thanks to both Bernie and Ulla for their exceptional service!

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• Paradise!!!

  Paradise!!!

  • Guest Lisa
  • Date of stay 02/12/13
  • Review Submitted 02/22/13
  We recently stayed at the property with 3 other couples. We had plenty of space for all four couples. You can easily walk to town in 10 minutes or take a cab for $7 US. There are numerous cute outdoor restaurants that are very reasonably priced. My husband and I did a $20 massage and it was worth every penny! The beach is the prettiest beach that I have seen in Mexico. It is just a few steps away and very private. The property is "as advertised". We would highly recommend a stay at this villa.

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• Great Place!

  Great Place!

  • Guest Randy M.
  • Date of stay 02/12/13
  • Review Submitted 02/20/13
  We recently rented this property for a group of four couples and found it to be a great property. This group has been going on a February trip for the last 5 years and previously had gone to all inclusive resorts. Playa was a great change from the all inclusive and house worked out great! It is a spacious home and impeccably maintained. There is a spacious private patio area with the house and the common pool area was so rarely used it felt like your own. It’s a short walk [or cheap cab ride] to Playa, ferry to Cozumel and to stores for supplies. Ulla the property manager is great and available for all your needs prior to and during your stay. Our group arrived from 3 different locations/time and it appeared that airport transfers were going to be expensive. I emailed Ulla our flight info and she made all the transfer arrangements to and from the airport at a price much less than any I had found online. We all commented that it was the easiest airport transfer we have had of all the past trips we were on. The most amazing part of the trip happened after we returned home. A couple days after leaving I received an email from Ulla asking if anyone in our group was missing a necklace they had found in one of the bedrooms. Turns out my wife had left her diamond necklace behind in our bedroom. It is now on its way back to us. Pretty amazing but gives you an idea of the quality of the people as well as the property you will be dealing with if you rent this place for your next vacation.

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• Beautiful Vacation home!

  Beautiful Vacation home!

  • Guest Rebecca M.
  • Date of stay 01/19/13
  • Review Submitted 01/29/13
  This home is a jewel of distinction from what can be a boring choice of vacation residences. The art in the home combined with the different levels and textures is just lovely. We were a group of 11 and fit comfortably with much private space and options. The beach is a 5 minute walk and the town is a 12 minute walk so easily accessible for all. This is the perfect home for large gatherings of couples and/or families as each suite presents complete autonomy. The best part of our arrangement was the care of the management team of Ulla and the sweet Teresa who was our cook. Ulla was friendly, efficient and lovely and Tera we all wanted to take home in our carry-on bag. Her sweet smile every morning was worth getting up for alone. She really exemplified all that is good in Mexico and was so patient with my horrendous Spanish and was such a pleasure to meet. Her cooking was simple and family friendly and she was always efficient and so worth hiring. The home was very clean, the sheets were pressed, the hot water was hot and the amenities were great. We were given lots of towels and beach towels which is always a plus in my book. We had some rain while we were there which caused an extremely hazardous slipping situation with water pouring down the stairs I would highly recommend that this be addressed with owner/management. Some treads on the end of each stair is most necessary on the slippery tile as my sister slipped and hurt her ankle by falling 3 steps during this time....we laid towels on each step to avoid anyone else being injured. Also bad puddles formed on the outdoor 2nd floor lounge area and we had to sweep the water away with brooms. Other than this minor and correctible issue I would HIGHLY recommend this spot to future vacationers and I know you will love this house too! Thanks Ulla, Tera and Bernie!

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• Paradise

  Paradise

  • Guest Anonymous
  • Date of stay 11/15/12
  • Review Submitted 11/30/12
  Incredibly lovely- comfortable home, artistic, convenient, and cozy! A romantic getaway from it all! Would love to recommend this wonderful place to everyone who enjoy life, love, and fun! Close to everything! Beaches, restaurants, shopping, and privacy all rolled into one lovely spot in Playa! Any more comfortable, I'd never leave :)!!! Had so much fun.. Thank you!

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• Fantastic place!

  Fantastic place!

  • Guest HomeRenters
  • Date of stay 01/21/12
  • Review Submitted 08/09/12
  My wife and I stayed at this beautiful home with another couple for the week and it was wonderful. Great location, friendly assistance, and fantastic accommodations. Waking up and eating a leisurely breakfast on the lush patio, walking to the world-class beaches or shopping and eating on 5th Avenue, and being minutes away from cenotes, Mayan ruins, and a ferry to Cozumel for world-class diving made this a special trip. We couldn't have been happier with this beautiful villa! We'll definitely be back again.

  Recommended for: Adventure seekers, age 55+, tourists without a car, romantic getaway, families with teenagers, families with young children, girls getaway, sightseeing.

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• Luxury minutes from downtown Playa

  Luxury minutes from downtown Playa

  • Guest Mike R
  • Date of stay 02/03/12
  • Review Submitted 08/08/12
  My wife and I brought a couple of friends to stay with us at this magnificent property in Playa del Carmen. The house has plenty of space and is set up in such a way to provide privacy for all guests, yet plenty of room for gatherings at cocktail hour. Bedrooms are setup with kitchenettes and have views to a lush courtyard. All have A/C units. Minutes walk to the beach, and access to a beautiful pool seconds away. Downtown Playa is a quick 15 minute walk past ancient ruins, or a 3 minute drive. A great place to stay next to a great town to visit!

  Recommended for: Adventure seekers, tourists without a car, romantic getaway, families with teenagers, families with young children, girls getaway, sightseeing.

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• • Guest Gayle Walsh
  • Date of stay 12/08/08
  • Review Submitted 12/08/08
  We stayed in Alcazar in July of 2008. We were a party of 9. 4 adults 5 younger adults. The unit for the most part was comfortable. However, we did have a problem with the Air conditioning. The units are old and they did not provide confort from the heat at night. I was under the impression from the caretaker that this is a problem, however, he did not say so directly. The caretaker was very nice and was only a phone call away. The house was cleaned every other day. Everyone was very nice. We spend a few days going to the ALL inclusive. All in all we had a nice time. The unit is very unique and Playa Del Carmen is a great place and I would go back again.

  Owner response: All aircondition units have been updated in 2009

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• • Guest karen and jim jordan
  • Date of stay 12/08/08
  • Review Submitted 12/08/08
  Awesome!!! Clean, comfortable, unique,with unexpected treats, many areas to be with friends or by yourself for quiet time! palapas on different levels, pool, easy walk to the ocean, easy walk to town or cheap cab. Would love to go back!

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High Season ..........   $3400/week.
Low Season  ..........   $2500/week.
Christmas & New Years .. $5500/week.
rates do not include sales tax
Deposit of 50% plus $500 security deposit
Maximum of 10 persons
Full payment required 45 days prior to arrival.
minimum three nights

Note: Until confirmed, rates are subject to change without notice.