Vacation Rentals by Owner

Mr.

Guest: Tom and Betsy (Springfield, Va.)
Date of Stay: 02/13/12 Review Submitted: 02/24/12

Lou and Anne---as you know we spent the better part of 18 years vacationing in the unit you now own. We had not been back in over 9 years. We were delighted to find the unit again with new owners. We are very familiar with the island and did not want to search for another location. The villa has been very nicely up graded with new paint, furniture and appliances. It is also an extremely comfortable and clean unit to stay in. You have done a great job and your effort shows. We were extremely satisfied with the villa. While the weather did not always cooperate with my golf rounds we found new and exciting restaurants. Some of our favorites were Bistro 17, Ela's and Stellini's. Thank you again for allowing us to stay in your very nice vacation home.

Recommended for:Age 55+, families with young children, romantic getaway, sightseeing.

Not the cleanest condo on HHI

Guest: Rob B.
Date of Stay: 06/19/11 Review Submitted: 07/13/11

We rented this condo in June 2011 for 8 people. It is an older condo that needs some maintenance and cleaning. When we first arrived, it was hot in the condo and we figured the A/C had been turned up between guest stays. We let the air run at 72 degrees per the owners instructions and the condo never cooled. The second day we called Lou and he had someone out there that day to service the A/C. Once the air filter was changed (it was really dirty), it cooled much better downstairs, but it was still hot upstairs. We ran the floor fans provided the whole time which did not help much upstairs. This condo was not clean. My kids took their shoes off and their feet instantly turned black from the carpet. The bathrooms were not clean and all three showers had pink mold on the shower curtains. We killed several bugs including roaches through out the condo including a bug my wife killed in the bed we slept in. The kitchen needed to be cleaned before we felt comfortable using it. The blender provided did not work either, so we had to go to Wal-Mart and buy one to make frozen adult beverages. Now...on to Hilton Head Island. We enjoyed our visit to Hilton Head for our 5th year. It was nice having access to the beach through the Disney resort in Palmetto Dunes which is a 2 minute drive from the condo. The beach is a quick walk from the Disney resort. The kids enjoyed the pool which we could walk to from the condo. The never seemed to get enough of the beach and pool almost every day. We tried new restaurants while there such as Captian Woody's and Smokehouse as well as returning to Steamer's for dinner and Island Bagel Company for breakfast. We did not make it back to Hudsons like we have in the past. There is a charcoal grill that we used a couple of times. Piggly Wiggly is apparently the only grocery store that stocks fresh seafood. We did a two hour boat tour that took off by the Old Oyster Factory that we really enjoyed. Overall, Hilton Head did not disappoint us except for the condition of the condo. I emailed Lou to both of his email addresses we received when we rented the condo. I sent him my concerns after we left and I never heard back from him. I gave him the opportunity to address the issues mentioned above and to possibly correct them before another guest stays there. Hopefully the next guest will have a better experience since I brought these issues to his attention.

Owner response:We visit our villa twice each year and do a thorough cleaning, which includes having the rugs shampooed if needed, replacing the shower curtains and having all linens cleaned and/or replaced. In our absence, we use a caretaker & cleaning service, located just around the corner at unit 936. They do not and cannot check every small appliance, nor do we expect them to. On our last visit, the blender needed to be thoroughly cleaned before it would work. If this guest had called either us or our caretaker service whose phone number is posted on the refrigerator, we would have replaced the blender right away. When we were called about the air conditioning problem, we called the HVAC service immediately and the problem was fixed before 6 pm that same day. The entire HVAC system is less that 3 years old and is serviced quarterly. When this guest called us about the HVAC problem, they never mentioned any problems with the cleanliness of the villa or the shower curtains (which had hard-water stains, not mold, on them.). Had they complained at that point, the shower curtains would have been replaced the next day and the cleaning service would have come out and re-cleaned the villa until they were satisfied. The parking lot was recently repaved and not completed until the last week in June. Our villa has been rented every week since the 3rd week in May, so there has been no opportunity to have the rugs cleaned since the repaving. The palmetto bug problem on Hilton Head this year is severe, but our exterminator comes on a regular schedule, and had there been a complaint to us, we would have had him come out for an extra visit. We are at a loss as to why the problems iterated in this review were never brought to either our attention or the attention of our caretakers. We were never given a chance to correct any of the renters’ complaints. This is the first negative review we have received in more that 5 years of ownership. Our villa is well-maintained both inside and out. We take great pride in keeping our villa in excellent shape and we feel this is why we have had so many happy guests and so many 5 star reviews in our 5 plus years of ownership. Lou & Anne Frontino

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Wonderful Experince

Guest: The Carters (Knoxville, TN)
Date of Stay: 09/03/10 Review Submitted: 09/09/10

Lou, My family and I had a wonderful time staying in your villla over Labor Day weekend. It was very spacious. We never bumped into each other lol. You were very nice to work with and the process was very smooth. We will rent again hopefully next year. All of the new stuff looked great. One night we went walking on the golf course and in one pond saw 3 big alligators!!! I highly recommend this villa to anyone that is thinking of renting here!!

Recommended for:Adventure seekers, age 55+, families with teenagers, families with young children, girls getaway, tourists without a car, romantic getaway, sightseeing.

Guest: Donna Gubitoso, Dacula, Ga
Date of Stay: 05/28/10 Review Submitted: 06/14/10

We had a wonderful time staying in your Villa over Memorial Day weekend! We have been staying in Palmetto Dunes for several years now but this was the 1st time at your property...we vacationed with an other family and the accommodations were perfect. We are hoping to return for Labor Day : )

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Guest: Cos & Eve Contento
Date of Stay: 04/24/10 Review Submitted: 06/14/10

Three couples,three bedrooms,three baths and all the conveniences of home.Great golf courses,great restaurants all in a beautiful area.We really enjoyed our stay. Cos & Eve Contento, Mt Laurel,NJ

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Guest: Dick and Dee Pugliese (Naperville IL)
Date of Stay: 09/30/09 Review Submitted: 09/30/09

9/30/09: Thank you Lou and Anne for welcoming us into your HH villa once again-- for well over the past 20 years. We brought 2 couples who were high shcool friends from New York City and it was their first visit to HH and 950 Inverness. We all enjoyed the beautiful villa and perfect weather on the island for the entire week. HH is a guraranteed excellent vacation and a major part of that is our "home away from home"-- 950 Inverness. Congratulations to Lou and Anne for all their work and effort in keeping the villa up to its highest standards- the best in Inverness.

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Guest: Christine and Marco Polit (Deptford, NJ)
Date of Stay: 09/30/09 Review Submitted: 09/30/09

Lou & Anne, We had a wonderful time on our first trip to Hilton Head! The villa was spacious, comfortable, and in the perfect location. We enjoyed the pool (especially the kiddie pool!) that we could walk to from the villa and the beach. Marco and Sebastian biked everywhere, and we took advantage of the boat rental at Outfitters. The resturant choices were great -- dinner at Marley's was our favorite. We had a memorable family vacation and look forward to future trips to Hilton Head. Thank you! Christine, Marco, and Sebastian Polit

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Guest: Becky and Jerry Gryczko (Clark Summit,PA)
Date of Stay: 08/25/09 Review Submitted: 08/25/09

Our family began vacationing at Palmetto Dunes 25 years ago when our children were young. We now need two villas for the grandchildren and husbands of our daughters. The majority of these years we have stayed at Inverness. Anne and Lou's villa was unique and spacious, moreso than any other villa in which we have stayed. Our family would not consider it a summer vacation unless we went to HH. We have always found more to do than we can fit into a week.

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Guest: Bill Ransing (West Chester, PA 19382)
Date of Stay: 07/13/09 Review Submitted: 07/13/09

Dear Lou and Anne, As you know, this was our first trip to HHI. What a wonderful place to take your family for vacation. We enjoyed the pool, beach, by the way was great, so much less restrictive than the Jersey Shore. Our grand kids enjoyed the Shannon Tanner Show at Shelter Cove and we did a 2 hr boat trip with Shannon out of Shelter Cove. We visiteg Harbor Town to see the Light House and grab some fresh oysters at the Crazy Crab. The biggest and best I ever had. My son-in-law I played golf at Palmetto Dunes, super landscape and and course layout. The General store was a life saver, I got my morning coffee and paper before the kids got up. We stocked up on T-shirts, sand toys and ice cream. Colin rented the dune buggie for some additional fun on the beach. We ended our vacation with a great family dinner at Scotts Fish Market where the food was excellent. Thanks again for allowing us to share your wonderful Villa. The Ransing family

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Guest: The Minear Family (Magnolia, DE)
Date of Stay: 06/20/09 Review Submitted: 06/20/09

Dear Lou and Ann, This was our 1st visit to HHI. It was truly an amazing family vacation! We enjoyed many things this week: the beach, the pool, alligator boat ride(Sea Pine Preserve), petting zoo/pony rides (Layton Stables),bike riding, Shannon Tanner's entertainment(Shelter Cove), the Crazy Crab(Harbortown), the Harbortown Lighthouse Museum, the Oyster Factory, Giuseppis pizza and ice cream and the Palmetto Dunes General Store for coffee/goodies. The beach was breathtaking and never crowded. The water temperature was perfect in the mid 80s. The sand bar was unique, allowing our Daughter(age 4) to wade in the lagoon while our son (age 7)could ride the waves farther out in the ocean. He enjoyed learning how to skim board this week. We found lots of sand dollars, starfish and sharks teeth. Jason was excited to find his 1st white tooth! Your condo is in a wonderful community! All the people we met were very friendly. Your home is spacious and warm. It is well maintained inside and out. Thank you for supporting SMA and for the opportunity to have such a great week!

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Guestbook Comment

Guest: Anonymous
Date of Stay: 11/01/08 Review Submitted: 11/22/08

we were at your cond twice this year Lou and had a great time both times ,, the first time was in Oct 08 and had 5 guys playing golf for the week and ten 2 weeks later back at the same golf but with 2 couples playing golf while the women went for walks . A short trip to Savanna to paul Deens Rest for brunch . we really enjoyed the atmosphere at your condo thanks again Lou look forward to seeing you next year at the EGolf tournament Steve Shear

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Guestbook Comment

Guest: Anonymous
Date of Stay: 08/01/08 Review Submitted: 08/18/08

Thank you to Lou and Anne for allowing our family to stay in your unit. The unit was clean and conveniently located in Palmetto Dunes.

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Guestbook Comment

Guest: Anonymous
Date of Stay: 07/01/08 Review Submitted: 07/30/08

Our family had a wonderful, unforgetable time the week of Memorial Day. Your home and all of the ammenities were wonderful. We all felt like we were home. The area was amazingly beautiful. We really enjoyed all of the wild life, especially the alligators. We have never had such a vacation as this and my family thanks you for the comforts of your home. We really enjoyed watching the golfers from the living room. It was funny to see people trying to get out of the sandpit. Words can't express the thanks that we have for allowing us this wonderful experience. We will definately be back hopefully soon.

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Guestbook Comment

Guest: Anonymous
Date of Stay: 07/01/08 Review Submitted: 07/27/08

We really liked staying in Anne and Lou's condo. We found all of the extra amenities very nice and extremely helpful. The place was spacious and we loved using the pool, tennis courts,bike paths, and the Dunes Buggy. Overall, we had a terrific time.

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Guestbook Comment

Guest: Bob & Michele Zowney_HAC116887 (Drexel Hill, Pa)
Date of Stay: 12/01/07 Review Submitted: 12/11/07

We had the pleasure of staying at Lou and Anne's beautiful home the first week of December. While the weather was unseasonably cool, the location and the surroundings more than made up for that little anomaly. It is a great jumping off point for seeing the many attractions in that area or for just kicking back and relaxing in their warm and spacious home. We had a great time and hope to visit again soon.

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Guest: Moyer
Date of Stay: 11/03/07 Review Submitted: 11/02/07

H.H.I. is a great destination! The golf courses rival any that we have played. The ladies enjoyed the shopping. The restaurants (Harbour Town Grill, Red Fish, Giuseppies) food selections were varied and very good. The early bird deal at Red Fish was enough food, at a very reasonable price.The weather for this time of the year was great. Thank you for supporting SMA and the memory of Steven through the silent auction process.Our Best – Steve and Pat Moyer

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Guest: Greg & Susan Fritz
Date of Stay: 10/14/07 Review Submitted: 10/13/07

Dear Lou & AnneWe have come to HHI for years, and we love Palmetto Dunes! The condo was fantastic. We love biking here and playing tennis and golf. The food & shopping are great. Thanks for the beach chairs and tennis rackets. This was a perfect condo for our whole family. Thanks for everything. The beach chairs and tennis rackets were great! It is hard to have the whole family together but it worked this week. This was just a perfect condo for all 6 of us. We had great meals at Frankie Bones, Charley’s Crab & Sea Shack. The fruit drinks at Rita’s Ice at Coligney are great. Thank you so much. God bless. Greg, Susan, Caleb & Luke Fritz, Knox, TNHeather & Shane Terrell, Atlanta, GA

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Guestbook Comment

Guest: Pete Druhot (Chatham, New Jersey)
Date of Stay: 10/01/07 Review Submitted: 10/21/07

Lou and Anne, The condo was perfect for our extended weekend visit this past Columbus day. It allowed for the kids to be put to bed and the Adults to keep visiting in the spacious downstairs. My brothers and sisters staying at local hotels were definitely envious of our accomodations relative to their own. We look forward to another visit as Grandpa's house no longer suits our capacity needs with 4 kids in tow! Thx again Pete Druhot

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Guestbook Comment

Guest: Greg and Susan Fritz (Knoxville, TN)
Date of Stay: 10/01/07 Review Submitted: 10/20/07

We had a great time at the condo. Terrific location, beautiful weather, and plenty of room for our family.

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Guest: Rino & Thea Falsone
Date of Stay: 08/18/07 Review Submitted: 08/17/07

We would like to thank you for such a well-appointed villa. It really helped make our stay wonderful – especially the comfortable beds. After a full day of biking, beaching, walking, tennis, etc., it helped rest our bodies to get up & do it again. Our favorite activity this trip was the four of us playing golf at the Robert Trent Jones course. The kids loved it. We also checked out Bradley Beach & South Forest Beach. We went to Daufuskie Island, a trip well worth taking.Rino, Thea, Ryan, & Ethan Falsone, Orchard Park, NY

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Guestbook Comment

Guest: Julia Vansant (Atlanta, GA)
Date of Stay: 08/01/07 Review Submitted: 08/16/07

My family enjoyed our week on HHI and our visit in your villa so much. The villa was the perfect spot for our week together. The two kids loved the pool, tennis courts, ALL the beach toys, the bikes, the walks and bike rides on the cart paths after 7 p.m. The golf course view was great, too. We also loved watching the "gator" in the nearby pond. Seeing him sun on the grassy bank made a lasting impression. A trip to Savannah was also enjoyed. It was a fun week, a great spacious villa, lots of tasty food. We look forward to returning when it works out for us to all vacation together again.

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Guestbook Comment

Guest: Anonymous
Date of Stay: 06/01/07 Review Submitted: 06/24/07

Fantastic condo. we had a great time at the beach and riding bikes. the condo was spacious and accomodating!! hopefully we will rent again!

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Guest: Jerry & Carole McGlynn
Date of Stay: 04/13/07 Review Submitted: 04/12/07

Dear Anne & Lou Jerry, the kids and I had a great week. We managed to cram-in many things while we were here even though we experienced record low temps. The week ended up beautiful though. The villa is lovely-great location on the course. Thanks! Jerry & Carole

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Guestbook Comment

Guest: Paul Albats (Ridgefield , CT)
Date of Stay: 02/01/07 Review Submitted: 02/01/07

Lou, Anne, You know there were five of us staying at your place during the week of Christmas/New Year '06. The home was very roomy and comfortable and we always enjoy being right on a golf course and not far from the beach. We played so much golf ( and tennis sometimes) that on the last day my son-in-law was worn down to only hitting driving range balls. Also you know that we had great weather: almost every day hit 70 and it only rained one day -Christmas day with free golf so we played anyway.

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Guest: Cheryl & Ron Riley
Date of Stay: 11/25/06 Review Submitted: 11/24/06

Thanksgiving week-2006 Your villa is very spacious and open. It was perfect for our family Holiday. Cheryl & Ron Riley

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Guest: Phyllis & George Sanders
Date of Stay: 10/15/06 Review Submitted: 10/14/06

Dear Lou & Anne, What a great week! The villa is beautiful-spacious and beautifully decorated. The weather was great! It was the perfect vacation for a recovering broken ankle-active but peaceful too. Had a great sunset sail on the "Stars & Stripes". Enjoyed dinner with the Brauts. The biking was great as was the canoeing. The 2 hour trip has lots of bird sightings. Great food too! The ribs at Stickey Fingers are to die for! And the she crab soup & garlic mussels at the Salty Dog-unbelievable. All in all, a terrific vacation. Bset of luck in your "Hilton Head Home" We look forward to returning.

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Guestbook Comment

Guest: Dick and Dee Pugliese (Naperville IL)
Date of Stay: 10/01/06 Review Submitted: 10/17/06

Anne and Lou-- Once again, for about the 2oth time we visited 950 Inverness and had a delightful vacation. The location is the best on the island and you have done much to upgrade the entire villa. New floors, new furniture, and new wall coverings have made a good villa into a great villa. 950 Inverness has been like a second home to our family over the last 20 years, and it continues to be the home base for a guaranteed good vacation on HH Island. Many thanks to our new owners, Lou and Anne, for all their hard work and for sharing that effort with us as tenants.

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Guest: Terry & Susan Mason
Date of Stay: 08/18/06 Review Submitted: 08/17/06

Lou & Anne, Thanks so much for letting us stay at your condo. There was plenty of room for everyone. Our family has been coming to Hilton Head for about 9 years. We loved the pool and also enjoyed the waves at the beach. Our favorite meal was Marley's but we really enjoyed the ice cream from the Salty Dog Cafe. This was a great vacation but it went by way too fast! Thanks again from the entire Mason family!

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Guest: Robert & Teresa Smith
Date of Stay: 08/12/06 Review Submitted: 08/11/06

Lou & Anne, We had a wonderful time. We come to HHI every year and this was one of the best. The pool was close, the villa was very spacious and furnished. Loved riding bikes every day.

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Guest: Doug & Heather Padula
Date of Stay: 07/14/06 Review Submitted: 07/13/06

Lou & Anne, This is our first time on Hilton Head Island. It's absolutely gorgeous. The house is wonderful. Very peaceful & relaxing. I think we found a new vacation spot. The oyster House by far had the best food. There was so much to see I couldn't list it all. Golfing was fabulous. Loved the whold island. P.S. We found a really good B-B-Q resturaunt if you like B-B-Q: The Smokehouse (102 Pope Ave.) The Padulas

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Guestbook Comment

Guest: Rick Nobles (Lawrenceville, GA)
Date of Stay: 07/01/06 Review Submitted: 07/03/06

The villa was great! Nice and clean, and very large. We enjoyed our week very much as we were there to celebrate the wedding of our youngest daughter. The villa was very conveniently located for both the wedding and the reception. And no one could ask for nicer hosts! We hope to return to your villa again during our next trip to Hilton Head Island. Thanks for everything!

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Guest: Leslie & Phil Porter
Date of Stay: 06/17/06 Review Submitted: 06/16/06

We had a great week with our three kids 18, 16, 10. With our oldest daughter graduating this year, we wanted to ensure one last family vacation. My youngest who has CP said this was an awesome week. We all agreed. Thanks for everything,. The Porters

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Guest: Karrie & Mark Smith
Date of Stay: 06/10/06 Review Submitted: 06/09/06

My husband and I have been visiting HHI for 7 years. We thoroughly enjoy it every time we come. My Husband's parents came this time (first time) and their favorite meal was the steaks at Marley's! The condo was great. Plenty of room for us all, comfortable beds and plenty of chairs for the beach! We'll be back. Thanks for the accomodations! The Smiths

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Guest: O'Sullivan
Date of Stay: 05/30/06 Review Submitted: 05/29/06

We loved the spacious living area-very well equiped house. Pool and surounding areas very impressive also. Thanks, The O'Sullivans Oh - for lunch, Mexican in Shelter Cove is very nice. We tried Alexanders & Scotts (Shelter Cove) for dinner. Steak nice in Alexander's but atmosphere more lively (+ food just as good) in Scott's

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Guest: Ryan Family
Date of Stay: 09/27/05 Review Submitted: 09/26/05

Hi - well we had a great vacation in your villa. It was such a nice size. The added kitchen nook gave our son room to spread out with his computer . The master bdrm is lovely and very comfortable. We made several trips back and forth to Savannah to get our son settled. He likes the school so far, though he needs to transfer into more advanced classes. September is a lovely time to be in Hilton Head. The weather was perfect just about every day and low humidity! Luckily no hurricanes and no problems getting fuel on the trip. Thanks for letting us bring our carin terrier Pip. He has been to HHI several times previously and especially enjoys the squirrels in Shipyard. He and I enjoyed our morning walks down to the club lake to watch for flying fish and the gators. I hope we have the opportunity to go to HHI again we would certainly stay at your villa thanks again. mary ellen

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Guest: Stigliana
Date of Stay: 09/12/05 Review Submitted: 09/11/05

We enjoyed our stay at Inverness Village very much. The Villa is located in a nice quite section with views from the living room of the 12th hole. The set up of the place is very comfortable. Kitchen is well stocked! Pool location was great. Most of the time we had it to ourselves. The beach was an easy bike ride but we also drove and parked the car since we had beach chairs to bring. Parking was never a problem. We did find a great italian place called Bella great food and portions.

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Guest: Jack, Terri Purr and family
Date of Stay: 07/16/05 Review Submitted: 07/15/05

Villa was great - felt very comfortable. We have always stayed in Sea Pines but convenience wise Palmetto Dunes was great - felt close to everything! Note about bike rentals - during "the in season" make sure you rent them when you get there or reserve ahead of time - we waited til Tuesday and had to rent them from the other side of the island - Pedals - although the delivery was free - pickin's was slim. Our favorite restaurants were - Salty Dog, Fitzgerald's (take reservations - plus with the kids), Wing's Cafe (for lunch) and we thought the best pricey food was "Eugene's" at South Beach. Had a great time at the water park went early (10:00) played for 1 hour left before the crowd.

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Guest: Geri & Dan Chivers
Date of Stay: 10/01/04 Review Submitted: 09/30/04

We would like to say how much we enjoyed our stay on Hilton Head Island, at your 3 bedroom villa. The villa is very comfortable and spacious and is decorated with a personal touch, which makes it feel very much a home away from home. It's location to the tennis court, pool, golf course and walking/biking paths is second to none. The beach is such a short distance away and is spectacular. We enjoyed Nick's Steakhouse, Marley's and Tony Roma's restaurants. We visited Savannah and Charleston on day trips, also enjoyed the live theatre on HHI. It is the perfect vacation destination, and we look forward to exploring more of the island in the near future. Thanks for your hospitality.

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