Oceanview Villa - 2 BR, 2 BA, Gated Community, Safe and Quiet

• Nice Stay

  Nice Stay

  • Guest patrick
  • Date of stay 01/21/13
  • Review Submitted 01/25/13
  My whole family rented two houses. the houses are nice and clean, but we missed some details in the houses, especially in the kitchen - for example - how to cook pasta without sieve, how to wash the dishes without a dish towel, how to clean the house without a broom. just small things, but very helpful - i would recommend to invest small money for this small things! the staff was very nice, helpful and very friendly, the shuttle was working perfect. the restaurant offers good food, the prices are fair and the chocolate cake is unbelievable, my wife would like to return just because of this cake ;-). the cocktails during the sunset were also good and the views gergious! we will definatly return and hope that the kitchenequipment is then better then now. thank you for a nice stay!

  Recommended for: Tourists without a car, romantic getaway, families with young children.

  Owner response: Sorry to hear that some of the standard kitchen supplies were missing during your stay. When you return, please ask at the front desk and they will bring you what you need - or we'll give you credit at the local variety store to buy what will make your stay perfect. (within reason, of course!!!) No matter how we try, it seems that our kitchen supplies often end up in a neighbor's house!

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• Wonderful staff

  Wonderful staff

  • Guest John R.
  • Date of stay 02/03/12
  • Review Submitted 02/13/12
  Was last at Palermo three years ago. It has only improved more. The staff deserves particular mention. All were attentive and friendly and several went out of their way to help us. One example is Carlos spending time receiving, printing, scanning and resending e-mails having to do with a time-sensitive purchase and sales agreement on my home. Another was the extra research to find us a place to rent an all terrain vehicle for a trip down the coast. Food at the Palermo restaurant was very good and not over-priced. The stay was so enjoyable that even the scorpion sting I got at the Villa was just a little more spice in the trip - like a bee sting; no worse. But do be careful when packing to go home!

  Owner response: We hope you don't stay away three years before you visit next time!

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• Palermo Hotel and Resort

  Palermo Hotel and Resort

  • Guest Carmen C.
  • Date of stay 01/02/12
  • Review Submitted 01/29/12
  We had a wonderful time at Palermo Hotel and Resort. Everything was fantastic! The views of the ocean and sunsets were just awesome! The villas are clean with daily cleaning services. The villas are nestled closely together but it feels so private and spacious at the same time. This is a perfect place to stay for vacacioners who are single, travelling in couples or families. The restaurant food is excellent and the prices are reasonable with beautiful views of the pool and the ocean as the backdrop; we enjoyed many meals here. There is free rides to the village of San Juan from the Hotel and few times we had taxis they were very cheap. There are so many beautiful, clean beaches around San Juan and we had several wonderful days swimming and playing with the waves. We feel very safe here as well and look forward to returning here again. There are many attractions in the surrounding area as well like the city of Granada, Ometepe, zip lines and horseback riding. I would definately recommend Palermo Hotel and Resort to anyone, it is fantastic. Lastly, we really love the people here they are very friendly and helpful.

  Owner response: Thank you for your kind words. We really enjoy our community and our guests and hope to see you in San Juan del Sur again soon!

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• Wonderful development, great service...

  Guest comment entered by owner

  Wonderful development, great service...

  • Guest Phil
  • Date of stay 12/02/11
  • Review Submitted 12/10/11
  We have stayed at Villas de Palermo twice this year--each time for one week with the most recent being November 21 thru the 28th, 2011. Check in was organized and very easy and a staff member then showed us to our villa and assisted with our luggage. After quick showers we went to the resort bar for refreshments and then a delightful meal which was served on a terrace which has a nice view of the city and Pacific Ocean and the sunsets were nothing short of spectacular!!!! There are numerous activities available to satisfy the needs those who want more to do that swim in the pool, get a tan or to just plain relax. In fact, for readers, there are even books to borrow and for movie buffs, movies to borrow. Cable television featured nearly 100 channels, the wi-fi was faster than many places I visit and phone calls were easy using Skype which cost less than 3 cents per minute. We are now planning our next visit early in 2012!!

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• Great three night stay

  Great three night stay

  • Guest M&D
  • Date of stay 05/28/11
  • Review Submitted 06/15/11
  My husband and I went for three nights and the hotel is great. The villas are spacious and quiet, the pool is very relaxing after a hot day at the beach and the food is prepared with amazing attention to detail. Everyone was friendly and helpful, the free shuttle to town was on-demand. A really relaxing get-away place and they even picked us up at the Nicaraguan border for free!

  Recommended for: Age 55+, tourists without a car, girls getaway, romantic getaway, families with young children.

  Owner response: I love the restaurant near our home, too. It's great to be able to walk to the pool and dinner or order room service after a busy day.

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• You'll Love it too!

  You'll Love it too!

  • Guest Rahilsa
  • Date of stay 04/21/11
  • Review Submitted 04/25/11
  Hi! I trully recommend Villas de Palermo to anyone with children. I have 2 very small children and had a great time there. The villa is very comfortable and well equipped, and the kids enjoyed a lot. The beaches are very near and the sight is very beautiful from the villa. The staff is very nice, helped us every time we needed. A suggestion: when you rent a villa if you have small children ask for one near the pool... Oh, and also carry with you some baygon because you can find ants in the villa, nothing to worry about but just for precaution. I would recommend it to couples, families and friends getaway.

  Recommended for: Age 55+, romantic getaway, families with young children, adventure seekers.

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• Wedding at Palermo...Above and Beyond!

  Wedding at Palermo...Above and Beyond!

  • Guest Mark
  • Date of stay 04/25/09
  • Review Submitted 04/18/11
  We were married at Palermo! 42 people traveled from the US, those who stayed in the Villas loved them. Those who didn't stay in the Villas wished they did. Most of our logistics were planned via email, anything Palermo ended up taking responsibility for worked out great. Flowers, cake, the mariachi band and the tequila cart being prime examples. Our wedding cake looked amazing and tasted great too. The flowers were from local florist and in season. The band was a family of 6 who played excellent music with high energy for the time we scheduled. And the tequila cart, well that's some Nicaraguan flair that speaks for itself. The setting and decoration were spectacular. Poolside wedding, moved to the dining room for the meal and back outside for more drinks and dancing. The staff was accommodating all week long, nothing but smiles from the waiters, reception, gardeners, Sharon and anyone else involved with Palermo. I would recommend Palermo without hesitation to anyone looking for a laid back wedding or vacation. The villas are clean and well-kept, close to SJDS and of course they have unbelievable views too. At the risk of bragging, I'll say my wife and I had the best time we've ever had at a wedding. Not too many get to say that about their own wedding. The icing on the cake is our parents and friends say the same thing! It would not have been possible without Palermo's help, patience and attention to detail while remaining laid back with open communication. Thanks to everyone who made our day special, it would not have been what is was without you.

  Recommended for: Families with teenagers, age 55+, sightseeing, tourists without a car, girls getaway, romantic getaway, families with young children.

  Owner response: And best of all - we all enjoyed you guys and your party, too! Sincerely, Sharon Vonk Marketing Director, Villas de Palermo

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• No Phones in the Villas

  No Phones in the Villas

  • Guest TrankUilo
  • Date of stay 04/01/11
  • Review Submitted 04/08/11
  Villas are very comfortable and have a nice enviroment, BUT something very important is missing: PHONE, they have no phones in the villas, so it's impossible to call the reception/front desk or communicate to any other place. Most foreigner visitors dont carry local cellphones and it's impossible for them to be communicated in these villas. And the front desk is not even close to the villas, ours was far away the front desk and up to a hill, so it's difficult to walk there and go back to the villa. Phones are very necessary in the villas.

  Owner response: Hi, We are glad that your villa was comfortable. I agree that phones are very convenient and we do have phones installed in each of our higher-priced luxury villas. Luxury villas are close to the front desk, restaurant and pool, and include many ameneties that are available only with extra charges in other villas. Phones, extra beds, bottled water and many additional amenities are available in any villa for a small additional charge. We hope you return soon and add a phone to your villa during your next stay! Sincerely, Sharon Vonk, Marketing Manager Palermo Hotel & Resort

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• Excellent value in a great setting

  Excellent value in a great setting

  • Guest kmk
  • Date of stay 02/07/11
  • Review Submitted 02/13/11
  We took advantage of the 72-hour package to renew our Costa Rica visa, as advertised in the Tico Times. (The package is a little difficult to find on the website itself, and the resort might want to take a look at that.) The price, which included three nights, daily breakfast, and the border transfer represents an excellent value. For us, the transfer to and from the border meant that we did not have to rent a car on the Nicaragua or figure out how to arrange a taxi or bus transfers. In addition, our driver was able to deal with the exit stamps. (I wish that we had known about his ability to facilitate this for the entry as well. The Costa Rica-Nicaragua border at Penas Blancas can be a small slice of Central American chaos.) Unlike one of the previous reviewers, we found the customer service excellent, at both the restaurant and front desk. Staff are clearly trying to "get it right" in English and mostly succeeding. The grounds are lovely, particularly around the restaurant/pool area, and we liked the fact that the surrounding hillsides are mostly in a natural state, home to monkeys and birds. The villa was perfect, great finishes and furniture. The curtains were the only downside--too thin to keep the room dark in the morning and not as clean as they could have been. In the downstairs bedroom, the screens were really shredded, almost as if someone had been trying to get into the apartment. Overall, I would recommend Palermo without hesitation.

  Recommended for: Age 55+, sightseeing, tourists without a car.

  Owner response: Hi, We look forward to your return soon. You'll find that the screens on your windows have been replaced. Also, we have villas with light and dark curtains. Please let us know that you prefer a darker color, which will keep more light out in the morning. The sun does rise early around here! Sincerley, Sharon Vonk, Marketing Manager

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• Excellent place to stay in San Juan del Sur

  Excellent place to stay in San Juan del Sur

  • Guest Costa Rica expat
  • Date of stay 01/27/11
  • Review Submitted 01/31/11
  Villas de Palermo is a lovely place to stay to relax, and to enjoy San Juan del Sur -- a relaxed, quaint little beach town. The villas are excellent with 1 upstairs bedroom and bath, 1 downstairs bedroom and bath, a spacious kitchen and living area, and a sunny terrace (oh, and a balcony upstairs too!). Each villa is its own building, so you have your own private mini-condo to yourself! If you want to save money, you can buy food inexpensively in town and cook. The villa was very clean, with the exception of all of the drapes which hadn't been washed in at least a month or more -- filled with dead bugs and stained. You barely wanted to touch them to open or close. The rest of the villa was very clean! But wash those drapes! The free transport by the hotel to town (between 7 am - 6 pm) is a great asset! To go into town for dinner in the evening, the hotel will arrange for a taxi, which is safe and reasonable. Our driver, Mario, even dropped us off for dinner and then picked us back up at the appointed hour and only charged us at the very end for both rides. We took advantage of the Costa Rica visa-getaway package, which is a deal! Free transport to and from the border -- Guillermo is your guy! He even helps you with your passport stamping! Our only downside experience was the service in the hotel's restaurant, which leaves much to be improved. Our waitress for lunch 2 days in a row would reluctantly come to serve us, disappear for long periods, enjoy chatting with other hotel staff instead of giving us any attention at all. One day the staff decided to turn the music up at full volume to have a little informal fun themselves at the bar, with no regard for us trying to have a relaxing lunch. It takes at least 30-40 minutes to receive any meal, and it usually comes part cold. Some of the reception staff also need a customer service refresher training to remember that the client should not feel they are bothering the staff to ask simple questions. We will recommend the hotel, and would like to visit again. But we know now to avoid the restaurant at all costs. Villas de Palermo is a 4-star resort, but gets 2 stars on its restaurant and very mixed reviews on staff customer service.

  Recommended for: Families with teenagers, sightseeing, tourists without a car, girls getaway, romantic getaway.

  Owner response: We are happy that you enjoyed your time at Villas de Palermo - and you can be assured that your drapes were changed after we read your comments. Too bad that we didn't realize that they were stained during the wood restoration that was completed in your villa - just before your arrival. We have piles of new drapes, so next time, please let us know what we can do to make your stay more comfortable. We also appreciate your candid feedback about your waitress. In Nicaragua, part of the salary paid to each hotel employee funds "english-language and hospitality" training courses - available free to the employees. We'll make sure our staff that you mentioned will attend a refresher course! We hope to see you again, soon.

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Ask about our specials each month, especially during green season.
Rates starting at US$149/night and US$750/week, plus tax. 
Christmas, New Year's and Semana Santa rates are higher with minimum stay.
Pay metered electricity with lower rates for longer stays.
Excellent monthly rates.

Note: Until confirmed, rates are subject to change without notice.

Sorry this information is not available. Please contact the owner/manager for more information.