Elegant Vacation Villa

• Miscommunication/representation

  Miscommunication/representation

  • Guest Laura W.
  • Date of stay 05/01/13
  • Review Submitted 05/09/13
  The house is listed as having "everything you need", but on arrival you are told this is a "self-service house", you will need to provide garbage bags, laundry detergent, dishwasher detergent, toilet paper, coffee filters (most places give you at least enough for your stay or to get you started). There was no salad bowl (or mixing bowl, yet there was a mixer and pancake griddle) and no baking pan. Under the sink were about 10 used sponges, but no clean ones. The dryer is old and takes 2 hours to dry one load, which we did not discover until the morning we were leaving - luckily we started laundry early that day! The rental agreement asks if you would like pool heat (which the owner recommends for Oct-April only - we were visiting in May so used the owner's advice and declined the POOL heat) for $25/night, but what is not communicated is that without pool heat your hot tub will also be cold. The owner did rectify this misunderstanding free of charge and we had a hot hot tub later that day (FYI - you will not get hot water unless you turn on the bubbles). The house instructions state that the house is still considered "clean", even if there are dust bunnies. We found more than dust bunnies. Although the house states no pets, it appeared as if there were balls of dog hair around the floor. There was mold on one of the window sills and long black hairs in one of the bathtubs (none of our guests have black hair!). The blinds would fall off when you open or closed them, most of which were repaired with duct tape. The pool, and especially the hot tub, were dirty, we found old bandaids on the patio and the pool screen was ripped. We removed a pillowcase from one of the pillows and it was excessively stained with sweat - gross! There was a closet full of towels, yet the instruction booklet states you will be charged for "excessive towel usage" - so don't use too many! And don't use the placemats or cloth napkins, as those are only for display purposes. The house did serve it's purpose and gave us a place to stay that was close to the parks (the location is great). The kids didn't care about the dirty pool. And being that the house was not our vacation destination, it was ok. But would l stay here again? No.

  Owner response: Every Guest is given the chance to let the management company know of the condition of the house when they arrive and ask for them to clean the house if the floors are dirty or if they find dirty towels, dish or any thing that they will need, such as new sponge for dishes. The pool and spa are maintained by professional pool cleaners and it is cleaned periodically . It is stated in the agreement that the heating of the pool and spa; not hot tub, is an extra expense, since a gas heater has to be turned on. The use of the dryer is there for convenience and not to dry the guest entire laundry, but rather to dry occasional wet clothing or towels. In all we try to accommodate every guest with their requests. This one guest call us complaining that the spa water was not hot, but I reminded her that she did not order the spa to be heated. In any event, I asked the management company to turn it on free of charge. We truly keep up with the house and try very hard to listen to the request of every guest. In return they get a full house with less than a price of a hotel room. JQ

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Great Rental For Disney

  Great Rental For Disney

  • Guest Bill
  • Date of stay 12/01/12
  • Review Submitted 12/08/12
  This place was a great choice to stay. It was our first time using VRBO and it turned out to be a nice experience. Very roomy, clean, and everything you need. Very close to any restaurant and most of all the Disney Parks. Will rent this place in the very near future. The parks are a great place to visit during the Christmas season!! Thanks Johnny!! Bill G

  Recommended for: Sightseeing, adventure seekers, tourists without a car, age 55+, families with teenagers, romantic getaway, families with young children, girls getaway.

  Did you find this review helpful? Yes | No Helpful votes: 1/1

• Absolutely Wonderful

  Absolutely Wonderful

  • Guest Janet
  • Date of stay 11/17/12
  • Review Submitted 11/28/12
  Home was clean, and all items discussed were there including a few I didn't think to ask about. It is close to Main Gate Disney - entrance to all parks. Grocery store just around the corner, and shopping within 10 miles. It is the perfect location.

  Recommended for: Sightseeing, adventure seekers, people with disabilities, age 55+, families with teenagers, families with young children, girls getaway.

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Everything we hoped for and more!

  Everything we hoped for and more!

  • Guest Porri
  • Date of stay 11/08/12
  • Review Submitted 11/12/12
  What a wonderful place to stay. There are more than enough good things to say about this house. The parks are extremely accessible. You are no more than 10 miles from everywhere you need to go. This trip we did Discovery Cove, Sea World, Magic Kingdom, Epcot and even downtown Orlando and no trip seemed far. The house resides in a quiet residential neighborhood with plenty to do within 5 miles (mini golf, restaurants, shops, etc.) You also do not even need to get on I-4 to go to several of the parks. The game room in the garage was an excellent spot to spend time.The living room area was very spacious and the pool area was incredible. If we had any questions Ralph was always accessible by phone and even showed up to the house once within minutes of a phone call. Not only was Ralph hospitable but the home was extremely clean and the linens well stocked for our stay. I would recommend this home for families, college students, singles, anyone. The house and location provide something to do for all. Thank you Ralph and Quinn Family for a wonderful trip!

  Recommended for: People with disabilities, age 55+, families with teenagers, romantic getaway, families with young children, girls getaway.

  Owner response: Always happy to hear how much my guests enjoy the house. Thanks ! for the review and for taking good care of the House. Johnny Q.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• Great place for family group!

  Great place for family group!

  • Guest Sid
  • Date of stay 05/03/12
  • Review Submitted 05/20/12
  We stayed here for a little over weeks and we all had a great time! The house is really close to the parks, lots of place to eat close by and big department stores such as target, walmart.... Publix is also really close. The house is very comfortable with a awesome pool in the back where the kids had great time on those days where the adults could need some rest from the parks :) Ralph the manager was extremely helpful and always available when we needed. Everytime we called him he was ready to help us. He is very professional and polite!! Thanks a lot . We've been to Disney about 10 times already and this house I would go back in a heart beat. The only thing we missed was the grill but once we rented two houses in the same community we had the grill on the other one to use. :)

  Recommended for: Age 55+, families with teenagers, families with young children.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• Great Property to Rent!

  Great Property to Rent!

  • Guest Bob
  • Date of stay 04/26/12
  • Review Submitted 04/29/12
  Very enjoyable stay! I would definitely recommend this property to a friend or relative.

  Recommended for: Sightseeing, age 55+, families with teenagers, families with young children.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• Disney Vacation

  Disney Vacation

  • Guest Happy kids equals happy parents
  • Date of stay 04/01/12
  • Review Submitted 04/09/12
  We stayed here for spring break 2012 and we had a wonderful time...the home was awesome and it was worth the money..it is located near tons of shopping and eating and is like 10 minutes from all disney parks....and the fact that it has a private pool and game tables was great.....kids loved every minute. We would definately use again for future vacations......Thank you Johnny

  Recommended for: Sightseeing, adventure seekers, families with teenagers, families with young children, girls getaway.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• Family Vacation

  Family Vacation

  • Guest BJ
  • Date of stay 03/24/12
  • Review Submitted 04/02/12
  We had a great time at this property! It was perfect for our families - 2 small children, 2 preteen, and 3 adults. Everyone enjoyed the pool and hot tub, and having a washer/dryer available was a plus for us! We went to Universal and on a Carribean cruise - both were easy to get to from this location.

  Recommended for: Adventure seekers, tourists without a car, families with teenagers, families with young children, girls getaway.

  Did you find this review helpful? Yes | No Helpful votes: 1/1

• Have Rented this Home Twice!!

  Have Rented this Home Twice!!

  • Guest Jennifer W.
  • Date of stay 07/03/09
  • Review Submitted 03/10/12
  Our family has rented this vacation home twice, once in April 2007 and again in July of 2009. The house is in a superb location and close to all the Disney attactions, the main drag and many restaurants. The owners are happy to assist and easy to deal with. The management company was very receptive and also very easy to deal with. The house provided ample space for our family. On the second visit we had two families that shared the house and we still had plenty of room. The outdoor space is wonderful and all the kids really enjoyed the pool. I would rent this vacation home again and again. Thank you Johnny for hosting us TWICE!!

  Did you find this review helpful? Yes | No Helpful votes: 1/1

• Excellent Home for Family Vacation

  Excellent Home for Family Vacation

  • Guest Chanda D.
  • Date of stay 01/06/12
  • Review Submitted 01/20/12
  This house was perfect for our large family vacation. We fit comfortably and house had everything we needed to feel right at home. The home was also clean and well decorated. We will definitely be back.

  Owner response: Good to know that you had a great time! Our returning guests get 10% off going rates.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

SPECIAL 2011 RATE $90 PER NIGHT JAN-MAY SEPT-DEC AND $100 PER NIGHT JUNE-AUGUST WEEKLY STAY2012 RATE; $90 PER NIGHT JAN-MAY, WEEKLY STAY ONLY AND $100 PER NIGHT JUNE-AUGUST, WEEKLY STAY ONLY.  $90 PER NIGHT, SEPT- DECEMBER
 EASTER WEEK AND CHRISTMAS WEEK IS $120 PER NIGHT.XMAS- NEW YEARS $120 Per Night

Note: Until confirmed, rates are subject to change without notice.