Fraudulently Advertised!!!

Guest: Kristi (League City)
Date of Stay: 12/22/11 Review Submitted: 01/05/12

First of all this ‘cottage’ is not even in Kemah, it’s in Bacliff a couple miles down the road in an unkempt neighborhood with overgrown vegetation, not my idea of a vacation destination. It was advertised as smoke free, but wreaked of smoke and there were dirty ashtrays around. It was also advertised as having two bathrooms, however when we arrived on December 22nd, we found that only one of them had any hot water. The plumber was tentatively scheduled to come out December 23. The owner had called several times before our arrival to complain about the things that she was having to fix prior to our arrival, including the refrigerator, the plumbing, yard clean up and to warn us of an uneven foundation which made one of the toilets wobbly, but she said it was only cosmetic and not to worry. We could live with a wobbly toilet, but not the smoke smell and no hot water in the bathroom. We did not even stay a single night and were left scrambling to find other accommodations at the eleventh hour before a Christmas Holiday. Since the cottage was not as advertised, and we did not stay there I requested a full refund. The owner initially refused any refund whatsoever, but since has refunded the cleaning fee and taxes, and she still stands by her original statement that the place is smoke free and one working bathroom is enough and we’re just too picky.

Owner response:O My God! This lady's vacation fell through and now she's NIT PICKING against my vacation rental. I tell people its in Bacliff but still 2 miles from the Kemah Boardwalk and they know this because once payment is received I send them the address to the cottage. I know the cottage had not been smoked in. Do to the fact that I had a family staying there for 4 months with a new born baby and 2 small boys and they did not smoke. There are ashtrays on the patio, not in the house, people are allow to smoke one the patio. HELLO! I was there for a week going through the cottage with a fine tooth come making sure that it is prefect after this family vacated. Yes, I did have to call someone out to fix the refrigerator and 2 plumbing issues. The refrigerator and the toilet was fixed prior to her arrival, so what is her problem? There are 2 hot water heaters in the cottage and the element went out on one of them. It was not easy to find someone on Christmas week to fix problem so all the amenity’s would be available to this party. That was addressed the day after she was suppose to have arrived and there was hot water in one bathroom anyway. What really happened here, is she booked it for a party of four for December 22 her sister had not arrived till December 23 late at night and she told me her sister was unhappy with the accommodations but yet she mention that she would not be there till December 24 and I don't think she ever arrived since Christmas morning is on December 25. So my feelings are her party of 4 turn into a party of 1 and her sister went and stayed with family for Christmas. Now, I come into town once a year for Christmas for 2 weeks and I would of loved to have my cottage but instead I was sleeping on my grandma's couch for 1 of the 2 weeks because I leased out the cottage to her and she new because I told her this when I leased it to her. So this lady ruined my vacation and has the nerve to give me a bad review.

Recommended for:

Cottage was awesome and comfortable

Guest: Lorraine B. (Corinth, Texas)
Date of Stay: 07/29/11 Review Submitted: 08/06/11

We really enjoyed our stay in the cottage. We normally stay in Galveston every year but decided to stay in Kemah and drie to Galveston this time to have a different type pace after being in teh sun all day. I am glad we did and I think this will now be our tradition. The cottage was extremely nice, clean and our puppies loved being able to have yard to go into. I had to call Sharlene because the AC in the living area quit working the first day but her response was great and she had someone come look at it right away. Even though he was unable to get it fixed, the aC units in the other 2 rooms kept the cottage comfortably cool. Driving into the neighborhood at first we thought oh my goodness but it was well worth walking into the cottage and seeing how nice it was. The mesquitos were not as bad as some of the other reiews I had read but we went when there was a drought so that could be why. I think we have found our getaway place from now on.

Recommended for:Pet owners.

Nice email from a guest-Always greatly apprieated

Guest: Mia Gile (-)
Date of Stay: 06/02/11 Review Submitted: 07/15/11

Sharlene, We both enjoyed your beautiful home with all the necessities of a home away from home. We had a relaxing time because the house is so cozy and homey. My husband said he would post comments on Yelp to let people know about the rental. Mai

Recommended for:

Mini Vacation

Guest: Loan G.
Date of Stay: 07/02/11 Review Submitted: 07/14/11

My husband and I were pleasantly suprised when we walked in the house. The house is very comfortable and very cozy. It is well stocked with just anything you could think of. The beds and sheets were very comfortable, house is kept cool with window units. It certainly is a place to go for a quiet getaway from the daily life. I would return if we go to Kemah again.

Recommended for:Romantic getaway, pet owners, adventure seekers, age 55+, girls getaway, families with young children.

Very Unique!

Guest: M and S (Florida)
Date of Stay: 12/27/10 Review Submitted: 01/06/11

We enjoyed our stay at the Kemah Cottage very much. Although the weather was COLD and WINDY, we were cozy with a fire in the fireplace. The kitchen and dining areas are very nice for a rental cottage, and we were able to have family over for dinner. The porches on the front and back were my favorite spots, and the fenced in backyard made it easy for us to let our Shih Tzu out without worrying about her safety. By the way, the tangerines on the tree out front were spectacular!

Recommended for:Romantic getaway, pet owners, age 55+, girls getaway.

Kemah Cottage

Guest: Sibling Weekender (Whitehouse, TX)
Date of Stay: 11/04/10 Review Submitted: 11/17/10

The cottage was roomy and well appointed with two king sized beds and two full baths. It had a very nice covered front and back porch. The cottage had an earthy feel with wood counters and wood based cabinet in dinning room. We enjoyed the upgraded stainless appliances. The negative would be the window unit with exposed wiring that was no longer attached to three prong plug and lack of heat. The cottage is located in a very run down area about 4 blocks from bay but with good access to the Kemah Boardwalk

Owner response:I am glad these guest enjoyed there stay at the cottage. The cottage has window units in every room but the unit they are referring to was supposed to have been replaced prior to there arrival. I have been out of the country but during the month of November in Texas I was surprised they were uncomfortable. I did apologies for the inconvenience. The cottage is located in an older mature small town some what diversified but the majority of the reviews seem to enjoy there stay and the town. I would like to add all of the towns along the bay are small towns they do not have new subdivisions for example, La Port, Sea Brook, Kemah, Bacliff, Texas City are all small towns along Galveston Bay.

Recommended for:

Kemah cottage

Guest: Kelly (Oklahoma )
Date of Stay: 07/24/10 Review Submitted: 08/04/10

We had a great time at the cottage. Everything and more that we needed was there for us. There was plenty of room for everyone. Even when the mosquitoes started eating us alive the owner had mosquitoes coils that we lit and we were able to enjoy the covered porches. The cottage is in a great location, close to the boardwalk and Sylvan Beach We ate at the Aquarium restaurant and T-Bone Tom's; our meals were delicious. The kids had such a good time on the Boardwalk Beast and all the amusement rides. We will no doubt be visiting Kemah once again. Thanks for making our stay so comfortable.

Recommended for:Families with teenagers, romantic getaway, pet owners, age 55+, girls getaway, families with young children.

Nice place to stay

Guest: family with kids (Texas)
Date of Stay: 07/01/10 Review Submitted: 07/30/10

The cottage was clean and we really enjoyed our stay. The owner was quick to get back to me with questions, but we weren't able to get a hold of the property manager during our stay. If you plan to enjoy the nice porch, bring bug spray; the mosquitoes are relentless! I would return to the cottage if I were planning another visit to Kemah. Thanks!

Recommended for:Families with teenagers, romantic getaway, age 55+, girls getaway, families with young children.

We enjoyed our stay

Guest: family with kids (Texas)
Date of Stay: 07/01/10 Review Submitted: 07/30/10

The cottage was clean and we really enjoyed our stay. The owner was quick to get back to me with questions, but we weren't able to get a hold of the property manager during our stay. If you plan to enjoy the nice porch, bring bug spray; the mosquitoes are relentless! I would return to the cottage if I were planning another visit to Kemah. Thanks!

Recommended for:Romantic getaway, adventure seekers, age 55+, girls getaway, families with young children.

Home Away From Home

Guest: Lisa Woods (-)
Date of Stay: 07/09/10 Review Submitted: 07/16/10

sharlene, i just wanted to let you know how much we enjoyed our stay! it was wonderful and very relaxing! the cottage was super nice... so much more than what we expected... it was like home away from home! the only thing we didn't enjoy was the mosquitos! and that is something you have no control over... we thought they were going to carry us away! thanks again! no complaints from us!! :-) lisa, david, and the girls

Recommended for: