Such a Great House!

Guest: Jayne (Naperville, IL)
Date of Stay: 09/20/11 Review Submitted: 10/06/11

This house is as nice as it appears on the website. Our son was married this September in Savannah so we rented this home for a week for our family and the groomsmen. We all enjoyed this large open floor-plan home for all the gathering and entertaining we did of family and friends. The WiFi was a nice bonus along with the large projection screen t.v. where we got to show old fun videos. The owner was very responsive to the website inquiry and his property manager was equally helpful with questions and showing us the home. It is also an easy walk to the Savannah Historic Area which is great. Overall, this house offers details that are of a high quality and I would recommend it for a Savannah stay!

Recommended for:

Super Home for our stay!

Guest: Jayne (Naperville, IL)
Date of Stay: 09/20/11 Review Submitted: 10/04/11

This house is as nice as it appears on the website! We stayed here in September for our son's wedding along with the groomsmen and it worked out great. The layout is so open and inviting for a group of people and everyone just loved having the WiFi and the large projection screen t.v. The owner was very responsive to the website and the property manager was equally helpful with anything we had a question about. The details of this home are really far beyond what you typically find in a rental property and it made it really fun to entertain our family and friends there while in Savannah for the wedding. The proximity to the historic Savannah area is also really nice. I highly recommend this home.

Recommended for:Sightseeing, families with teenagers, tourists without a car, age 55+, girls getaway.

Good Place to Stay

Guest: smcda258 (Denver, CO)
Date of Stay: 07/08/11 Review Submitted: 07/27/11

My family and I stayed 4 nights at this house during July 2011. Your first impression will depend on which direction you arrive at the house from. If you come from West of the house, you will go through the historic area with really nice, beautiful homes. However, less than 2 blocks to the East are some sketchy looking neighborhoods. That being said, we didn't have any experiences that caused us to be concerned for our safety, etc. You can easily walk through the nicer area to get to the main part of River St in 20 minutes or less. The house itself was terrific! The downstairs is very open and great for hanging out with large families/groups. When this house was renovated, no expense was spared with the granite, nice light fixtures and fancy tub/shower, etc. Everything was very clean and looked great! At one point during our stay I called the owner because we couldn't find extra paper towels and a broom, which ended up being in a locked supply closet. The owner was very accommodating and immediately came over to the house to take care of the issue. Overall, the house is a good value for the location, "niceness" and number of people it sleeps. Both the owner and his assistant were very accommodating/personable.

Recommended for:Sightseeing, families with young children, families with teenagers.

Great vacation and great value for what we paid.

Guest: Family of 8 (Midwest)
Date of Stay: 06/17/11 Review Submitted: 07/15/11

My family (all 8 of us) stayed here for 4 nights in June. The location was awesome! It was close enough to walk to River Street and all the sites but still quiet at night. The house was really nice! My kids loved the big TV screen and I loved the kitchen with the stainless appliances. I also really enjoyed the claw foot soaking tub in the master bath. We had planned on eating out every night but we decided to stay in and grill steaks one night because my husband liked the grill and court yard so much. The garage was great too; we heard parking in Savannah can be difficult on weekends. There were only 8 towels in the unit so you may want to bring some extras if you have 8 people staying here and you like to use more than one towel or you're planning to go to the beach. The beach was only about 10 minutes away by the way. Our only complaint was that there wasn't a plunger in the whole house and there was no toaster. The owner did bring a plunger over quickly when we called him though. He was very nice and said he'd leave that one there for future renters. He also gave us some great recommendations on restaurants and things to do in Savannah. Overall, it was a great vacation and the house was a great value for what we paid.

Owner response:I just put a plunger and a really nice toaster in the property. Thanks for the suggestions and the great review! Hope to see you again!

Recommended for:Sightseeing, families with young children, families with teenagers, tourists without a car.

Not worth your money unless you like filth and unprofessional service

Guest: Unhappy travler (PA)
Date of Stay: 05/12/11 Review Submitted: 06/01/11

We booked this rental for 4 nts over my best friend's birthday and were very much looking forward to it. When we arrived we were greatly disappointed by the accomodations. Some of the issues we had: the back door knob was broken and fell off in our hands; two of the patio chairs were broken and the rest were near broken; the grill was covered in old food, which appeared to be large chunks of chicken; the area rug and carpets were covered in stains; the ceiling fan blades had at least a half inch of dust on them; the walls were filthy indicating general neglect; the shower in one room was broken; the hardwood floors were so dirty that our socks were black within minutes of walking on them. After arrival we contacted the owner about the cleanliness issues and he reluctantly agreed to refund the cleaning fee. He also sent a girl over to clean the grill. When she arrived we were playing a game on the patio and she suggested coming back at another time. We wanted to head out for the evening so we agreed to this, especially since the grill was so dirty that, to clean it properly, would have taken hours. It was that filthy! The following day we woke up and began getting ready to head out and enjoy the city. It was then that the issue with the inoperable shower came up and I promptly contacted the owner. During the conversation with him I made him aware that we wanted to leave; the rental was expensive and we felt stupid paying what we had for a place that didn't even provide the basics of what you expect in accomodations: cleanliness and function. The owner agreed to allow us to check out and, in the process of discussing this, I mentioned that I needed a refund asap as I had paid ahead on my credit card and I didn't have other credit I could use for a new rental/hotel. He then responded in the most rude, ignorant, and unprofessional manner I have ever heard. He said (actual quote) "you mean to tell me you maxed out your credit card with a rental and have no other credit to your name". I was completely appaled and immediately ended the conversation, advising that we were leaving. It took me 2 weeks to get the refund. This experience was so bad that I never intend to book a rental again. Having worked in a huge convention hotel for over 6 years, I know issues can arise. Our issues, however, we due to a lack of maintenance and cleaning in this property. While the owner may have thought the floors and grill were "no big deal", we did. Don't waste your money!

Owner response:Please see my other reviews! In over three years of renting this property, every review has been 5 out of 5 stars! Part of these folks' review is accurate but much is not. They did call to complain about the cleanliness and I did send Kim (my cleaning lady) over immediately to address any concerns they might have. The renters then turned Kim away saying that they were "busy playing a game" and didn't want her to clean. Kim offered to come back at a better time for them and they refused. I've been working with Kim for over three years and she is awesome! (Kim did say that she forgot to brush the brill, but I have no doubt that the property was very clean in every other respect). The renters then demanded their cleaning fee to be refunded and an extra night added to their stay for free. If the place was not up to their expectations, why would they want to stay longer? I agreed to refund their cleaning fee in an attempt to make them happy but I could not extend their stay as I had new renters checking in the day they were scheduled to check out. They called again the next morning to complain about the shower faucet and a door knob being "loose". I said I'd have my handyman (who also does a great job) come right over to fix them but they said they had already fixed the items themselves. They then demanded a larger refund because they were so "upset". She became more and more abusive during the conversation and it became clear to me that these folks were just looking for a way to get out of paying for their rental. Rather than continue these games, I told them they could have a full refund but they could not stay in the property. She was literally trying to get a refund for the rental, but stay in the property. Again, why would somebody want to stay somewhere they found so unacceptable? As soon as they checked out, I gave them a full refund (which Paypal confirmed) including the night they had already stayed! Their own credit card company then took the two weeks to post the credit to their account. I honestly feel that these folks posted this review out of anger because they were unable to complain their way in to a free vacation. One of the things I enjoy about owning rental properties is meeting some really great people. The unfortunate reality is that, some people just aren't very nice and try to scam the system. If you rent from me, I'm sure you'll have the same great experience as did all my other renters who left great reviews.

Recommended for:

Great property and location

Guest: Carol V (Raleigh, NC)
Date of Stay: 04/08/11 Review Submitted: 05/02/11

The location is great, a short walk to River Street and Forsyth Park. Only about a 5 minute walk to one of the trolley pickup points. Open living area and great outdoor patio. Very clean and well kept property. The garage was an added bonus as we didn't drive much once we got there. Mike, the owner of the property was very patient and helpful. I would definitely recommend this property to anyone. Bed's were very, very comfortable and the sofas were not bad to sleep on either!! Only small complaint, was not enough coffee cups and wine glasses....but we made it work!! One other point, no dresser or closet in main floor bedroom. Thanks for a great weekend!!

Owner response:I just bought more wine glasses and coffee cups! I also added a very nice dresser to the third bedroom. Thank you for the suggestions!

Recommended for:Sightseeing, families with teenagers, tourists without a car, age 55+, romantic getaway, girls getaway.

Nice Place

Guest: Sharon (Charleston, IL.)
Date of Stay: 04/15/11 Review Submitted: 04/19/11

Great spot for a group--we had 3 couples and this unit was very well-suited for our enjoyment. The "Pottery Barn" decor and high end appliances add to the comfort. The location provides easy access to the "tourist" places, yet sits in a quiet residential area. The garage and street parking just outside the unit make it easy for vehicle access. Mike (owner) and Karen (property manager) were very accomodating and helpful.

Recommended for:Sightseeing, families with teenagers, age 55+, girls getaway.

Great Stay

Guest: Carl (Charleston, SC)
Date of Stay: 03/04/11 Review Submitted: 03/07/11

Owner and booking agent were extremely helpful before and during our stay. Able to answer any questions in a very timely manner. The house is nice and was perfect for what we were looking for. A very nice birthday weekend for my wife! House was very clean, well-maintained, and great for entertaining.

Recommended for:Tourists without a car, age 55+, romantic getaway.

Super Accommodating!

Guest: lake721 (Atlanta, GA)
Date of Stay: 01/26/11 Review Submitted: 01/26/11

Owner was more than helpful booking property and was always available to answer questions via email or phone calls! We highly recommend this property and it's gracious and accommodating owners!

Recommended for:Families with young children, families with teenagers, age 55+, romantic getaway, girls getaway.

girls weekend

Guest: kdub (Saint Augustine)
Date of Stay: 09/17/10 Review Submitted: 09/23/10

The place is nice and open a little walk to get to historic sites but quiet area. Very clean but had no coffee cups ?? all good though.. we had a great time..beds slept very well. Would stay again..Thanks Mike..the jax girls

Recommended for:Sightseeing, families with young children, families with teenagers, girls getaway.