Guestbook Comment

Guest: Roger and Danada (Brandon, MS)
Date of Stay: 03/01/06 Review Submitted: 03/13/06

Wonderful unit and property! We had a great time and will return. Thanks so much!

Recommended for:

A quiet retreat

Guest: adventure abroad (Vancouver,BC)
Date of Stay: 12/15/11 Review Submitted: 01/15/12

We enjoyed an amazing week in Ma'alaea. The well-appointed condo is in a quiet, adult-oriented complex. The condo is very clean, with an amazing view of the harbour, and has all the basics for a self sufficient holiday. The complex amenities are well maintained with laundry and pool on site. We are looking forward to going back.

Recommended for:

Great view

Guest: Travellers (OR)
Date of Stay: 09/20/11 Review Submitted: 10/07/11

I have to say I didn't expect luxury accomodations at the reduced price for this condo but I think maybe nicer linens and dishes would have been greatly appreciated. As the last person pointed out, chipped mismatched dishes, Christmas glasses and mugs and raggedy towels made it seem kind of shabby. All in all we didn't spend a lot to time there and the lanai was great and the mattress was wonderful. The cleaning crew had been there so we didn't have the problems the last tenants had. I just think next time we will spend a little more money and hope to have a nicer experience.

Owner response:I put in new dishes, glasses, tupperware, and pots and pans on Sept 30th, 2011. That was the soonest I could get there from Los Angeles after the comment at the beginning of the month. There was also a new sink put in the kitchen and new toilet. I try to be very responsive to visitors needs while keeping the cost as inexpensive during these tough economic times. We replace towels and linens every 3 - 4 months. As always, I appreciate your comments as they help me to improve service for future renters.

Recommended for:Sightseeing.

Kitchen Very Dirty

Guest: Anonymous
Date of Stay: 09/01/11 Review Submitted: 09/16/11

9/8/11 We have left the condo and I wanted you to know some things. When we arrived at the condo there was water inside the door. There was water outside the door but wasn't raining. I did not see an inventory list just the binder of expectations. Just wanted you to know how we found your condo. It was dirty. In the kitchen there was coffee dripped down the cabinets and down the stove. The microwave had stuff inside it and drips of something on the outside. The vent hasn't been cleaned in awhile. The dishes were all mismatched and chipped. I think you could do better on the dishes and drinking glasses; it isn't Christmas. The laminate on the silverware drawer is peeling off and the drawers are dirty. Actually, all the cabinets inside and out are dirty. The cabinet door next to the dishwasher has dirt on it's ledge. The dishwater has dirt all over it and in the buttons. The blender has food stuck on it and the buttons are filled with dirt. The frig door in places are black from dirt or the material is coming off. The sink is all bubbled up from rust and decay. The lights in the kitchen are full of bugs. Even the black box and phone was quite dusty as well as the 2 lights in the hall. There were no dish rags so I took a dish towel from the drawer to wipe the table and both towels had brown stains all over them. The kitchen table had a film and dust all over it. The TV tray that you have as an end table has water rings and brown stuff on it which looks like spilled soda. The whole kitchen is a bacteria zone from the grout of the tiles to the dirty foiled covered stove liners. Needless to say we did not fix food there. We did not plan on eating out but there was no way we were going to use one thing in that kitchen. Every wall in the whole condo has spill marks on them and in many places the paint is chipped. The bathroom vanity had a yellow film all around the faucet. On the tub side of the toilet at the bottom had dried on urine and dust. The side facing the door was clean. There was not enough wash cloths. Some wash cloths have stains in the middle of the rags. We had to wash every other day. Your VRBO ad says you have a washer and a dryer and you don't the ad should of said there is one available for a charge. The TV in the bedroom doesn't work. 1 of 2

Owner response:I am very sorry that you had such a miserable experience in the condo. I only wish that you would have called so that I could have had the cleaners go in and clean the kitchen if it was that dirty. I list my number, the cleaner's number, my mom's number and the resident manager's number on all the paper work. The cleaner lives in the building next to the condo and is very available to guests if there is a problem. After receiving the e mail from you after your visit, I had another cleaning crew go in for a deep cleaning in the kitchen. The kitchen sink is being replaced this week as well as all the kitchenware. I am always doing work to improve the condo while keeping the cost so people can afford in this economy. I always appreciate feedback. We have been renting for over 20 years with very little negative comments from guests.

Recommended for:

Fabulous views and reasonable rates!

Guest: Marvelous Maui (Eugene, OR)
Date of Stay: 12/30/10 Review Submitted: 01/12/11

Unit is superbly located. Views from lanai are fabulous (think turtle & whale watching up close & personal). 1 bedroom unit could use an overhaul of accent pillows, linens, all bedding, mattresses, deep cleaning of bathroom and bedroom rugs to make it an even better place to stay! Maalaea harbor and Maui bus stop just a short walk away. Beach Bums bar/bistro a fun place to eat! Recommended excursions: Quicksilver tour to Molokini & Turtle Town; Cruiser Phil's Haleakala downhill bike ride; lunch/dinner in Pa'ia (Chez des Amis, Moana Restaurant). Huli Huli chicken (authentic grill) just north of Lahaina (week-ends) as roadside sales.

Recommended for:Age 55+, sightseeing.