Artsy Escape ~ Special - Only $799/wk in June - Call to Book!

• Great vacation house escape

  Great vacation house escape

  • Guest A guest from Vancouver
  • Date of stay 03/08/13
  • Review Submitted 04/02/13
  Rating Details: I was more than satisfied with the condition of the vacation rental. I was happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: We went to Palm Springs for 8 days and the house was a great place for all of us. It was spotlessly clean and had all we needed for a relaxing break. Checking in was easy and the pool and spa worked well. Only issue and a minor one was proximity to Palm Springs airport you do hear the planes taking off first thing in the mornings. Overall though a beautiful house well presented and fully equipped.

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• Fantastic place to stay

  Fantastic place to stay

  • Guest A guest from Saskatoon
  • Date of stay 02/15/13
  • Review Submitted 03/27/13
  Rating Details: I was more than satisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was somewhat dirty. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: My family spent a week at this house and had a fantastic time! The house is beautiful and furnishings very comfortable. However, the walls are looking a little beat up with nail holes and black marks etc. The house was very clean except for the kitchen which looked as though only the bare minimum was done to clean it up. i.e. greasy prints all over the cabinets and some kind of sticky spots on the floor as well as a very dirty window covering over the window in the kitchen. The dish washer was also out of order which meant we were hand washing all of our dishes, although I understand that sometimes appliances break down. The patio furniture also looks like it has seen better days. Overall we had a great time and despite these few issues we would definitely come back again!!

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• We hoped for the best

  We hoped for the best

  • Guest A guest from N. Vancouver
  • Date of stay 02/07/13
  • Review Submitted 03/02/13
  Rating Details: I was very dissatisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was clean. The property manager was very unhelpful. Overall, I do not recommend this vacation rental. Reviewer Comments: I waited a week to write this, hoping the Property Manager, Lisa P., would respond to our problems with the house, but she didn't. On our first night, it was very cold, so we put on the gas fireplace and then the furnace. When we went to bed, we turned everything off but the carbon monoxide sensors started to ring and wouldn't stop. We called Acme and were told that no one could come that night so we were asked to move to another vacant property which we had to find by ourselves in the middle of the night. In the morning we returned to our rental and I called Acme and asked to speak to the Manager on Duty. The Receptionist said she would call us back and that a maintenance person was on his way. He discovered the fumes from the chimney had been trapped in the fine mesh over the top of the chimney and was pushing these fumes back into the house (dangerous) and did rectify the problem. We also discovered the dishwasher was broken and wouldn't be fixed during our stay, though we had not been told this and Acme knew we rented this property to host a birthday party for 12 people on one of our nights. We felt these 2 issues warranted a reimbursement of some of our rental cost as we had been very inconvenienced. We did not hear from Lisa about this, though I left a message saying we wanted to discuss some reimbursement. On arriving home, I wrote to her twice and did not get a response. Very unfortunate and poor client service. Other minor issues: carpet in master bathroom dirty on arrival and torn, gas knob on stove broken and inoperable, lights over stove not working, espresso machine featured in all kitchen pictures not there, can opener broken which we had to run out and replace during our dinner party. Obviously this vacation was anything but.

  Owner response: Unfortunately, the carbon monoxide sensor alarms did go off during the renter's stay after 11 p.m. at night. Because it was so late at night, we felt the best resolution would be to move the renter to another property to ensure everyone's safety. Although we do mobilize to solve any issue during a renter's stay, there can be issues that no one can forsee such as this, and our rental contracts clearly states that we will do our best to resolve any issue within our power to do so. The next morning our Maintenance Manager and also the Owner of ACME House Co. visited the property to check the carbon monoxide issue. The problem was fixed and resolved within a couple of hours and the renters returned to their vacation home safely. The dishwasher did break down and we responded immediately by ordering a new part to replace the broken one. This did result in the dishwasher being out of service until the new part arrived, and we apologize if not having the convenience of a dishwasher made for a stressful vacation. Regarding the renter's request for reimbursement, we did correspond with the renter and offer a reimbursement solution, which was ultimately declined by the renter. We do thank each reviewer for their feedback as we strive to make every vacation a perfect stay for our clients.

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• Winter getaway

  Winter getaway

  • Guest A guest from Edina
  • Date of stay 01/17/13
  • Review Submitted 02/28/13
  Rating Details: I was very satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: This was our first trip to Palm Springs. We enjoyed our stay at the Artsy Escape. It was a great location for getting to downtown PS. The house had everything we need to make it a great stay. We loved using the spa every night to look at the stars. Can't wait to come back.

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• Palm Springs 2012

  Palm Springs 2012

  • Guest David D.
  • Date of stay 11/17/12
  • Review Submitted 02/28/13
  Rating Details: I was very satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: We would rent this property again. Everything was perfect.

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• Perfect 1st vacation with our baby

  Perfect 1st vacation with our baby

  • Guest A guest from Toronto
  • Date of stay 09/25/12
  • Review Submitted 02/28/13
  Rating Details: I was very satisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was very clean. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: As a first vacation with our 7 month old we were looking for a clean, comfortable and quiet place. This house more than exceeded our expectations! Not only was it all of the above, but we were extremely impressed with the well stocked, easy to work in, spotless kitchen. As a cook i was very appreciative of the top of the line appliances (it even had a food processor for my baby's food), dishes, pots and pans and cloth napkins! We also loved that the beds were SUPER comfortable and that there was more than enough bed linens and towels. The layout was ideal and we enjoyed long days by the pool. Our friends visited us from L.A for a couple of days they commented how great the house was set up for entertaining. There really isn't much negative to say about this property, it was truly great although as someone who is perfume and scent sensitive, i would have appreciated less or unscented cleaning products be used by housekeeping. We would definitely recommend this property and look forward to renting from Acme House Co. again.

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• Great weekend getaway

  Great weekend getaway

  • Guest Jodi P.
  • Date of stay 08/30/12
  • Review Submitted 02/28/13
  Rating Details: I was very satisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed our stay at the "Artsy Escape"! The home was beautifully decorated and so well stocked that I didn't need half the stuff I brought. Had all the necessities you could think of. All the appliances, furniture & bathroom facilities were top of the line and far above other vacation homes I've rented in the past. The pool and deck area were great and the water cool enough to still be refreshing. Even though close to the airport, we only heard a few planes and the neighborhood was very quiet. Great location to downtown and everything. We would definetly stay at this beautiful home again and appreciated all the "extra" touches like bathrobes and toiletries. Renting with Acme was a breeze and they were quick to respond with any inquires I had.

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• Amazing home - so perfect!

  Amazing home - so perfect!

  • Guest Joel B.
  • Date of stay 08/21/12
  • Review Submitted 02/28/13
  Rating Details: I was very satisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: This home is beautiful! The furniture is comfortable and inviting, the pool and grounds very relaxing, location is central. Most comfortable beds we ever slept in!

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• Amazing Artsy Escape

  Amazing Artsy Escape

  • Guest Joy K.
  • Date of stay 08/10/12
  • Review Submitted 02/28/13
  Rating Details: I was very satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was more than helpful. Overall, I recommend this vacation rental. Reviewer Comments: Rented this property last minute for me and girl friends as a girls only escape. It was beyond perfect. Elegantly appointed, great amenities, including stocked kitchen appliances, plenty of pots and pans, etc. My only complaint would be that no one has contacted me about getting my deposit back. I guess if it's a problem I'll amend this but was a great experience overall.

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• Palm springs-loved it!

  Palm springs-loved it!

  • Guest Amanda S.
  • Date of stay 07/29/12
  • Review Submitted 02/28/13
  Rating Details: I was more than satisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was spotless. The property manager was more than helpful. Overall, I recommend this vacation rental. Reviewer Comments: Great standard of accomodation,kitchen had all the spices,coffee,bin bags,dishwasher detergent etc etc.I know this is not a big deal but the last thing you want to do when you arrive is to go back out and buy the domestic essentials,(it also showed an appreciation of what people want and that shone through with the rest of the house.) The standard of furnishing was first class, including large screen tvs in all rooms,huge beds and spacious dinning area.The Pool area as a first impression was a bit disapointing because some of the small tiles had fallen off - but not really a big deal.-loved it!

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Best rates are weekly rentals. Call for short stays or specials on last min. stays
Prime: 12/30/12-4/30/13 $1700/wk  Shoulder: 5/1-6/1/13 & 11/15/13-1/31/14 $1300/wk
Summer: 6/2/13 - 11/14/13 $1000/wk  TOT Permit #4560
Rates subject to change w/o notice & are higher for holidays, weekends & events
Depart Clean Fee: $225, Pet Fee: $150/dog, age 25 & up to rent please
City Tax: 11.5% of the total rental rate, cleaning fees, pet fees and utilities
Utility Flat Fee: $45/NT, includes pool heating during shoulder/peak
RESERVATION DEPOSIT BINDS: $750 applied to final balance

Note: Until confirmed, rates are subject to change without notice.