Guestbook Comment

Guest: Anonymous
Date of Stay: 08/01/08 Review Submitted: 08/18/08

We are a little famely that rented an one room unit with a superbe view of the sea. It was calm, clean and confortable. We recommanded it to anybody.

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Disgusting

Guest: Mike (Ludlow MA)
Date of Stay: 08/14/10 Review Submitted: 03/31/11

I rented the three bedroom in the back building last year. When we arrived we found that the rental was filthy dirty. There was food on the living room floor and on the furniture. When I lifted the twin mattresses to make the bed I found rotten food, candy and other items I could not identify. We were told by Paul that the place was cleaned and this crew was the best cleaning crew he has had in years. I had to call him to come and replace the vacumn bag as it was so full it wouldn't work properly. He didn't seem to care much that the kitchen floor was black and after we cleaned it you could actually see that it was white. I was disgusted. I can't believe that anyone would expect guests to live in that filth. We had to clean the whole place ourselves. I would not recommend anyone to stay there. The year before we stayed on the 3rd floor in the front and didn't even have a broom or vacumn. When I told Paul about it he said "Oh, there is supposed to be one in there". Poor management and sloppy housekeeping. Paul should be embarassed. Clean up your act or you may lose more customers than me!

Owner response:On the second day of this customer's stay, he called to tell me that he was not satisfied with the cleanliness of the apartment and that the vacuum cleaner needed a new bag. I drove up to the property promptly that afternoon to rectify the two issues. My priority is to make sure all of my guests are satisfied with the accommodations during their vacation and I take it very seriously. When I arrived, I changed the bag and offered to send my cleaners, who normally get rave reviews, back to his apartment for a second cleaning free of charge. He declined. Although I don’t agree with this customers assessment of the apartment, I will work with every guest to make sure his/her stay is the best I can possibly make it. Summer vacations are very special to me and my family, so I do my best to make sure that they are the same for all of the families who stay as guests at the Americana year after year.

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Our stay at the Americana

Guest: Boozie (Middlesex Vt)
Date of Stay: 08/01/09 Review Submitted: 07/24/10

Looking forward to our third year here. Found by accident, and found it to be the greatest. I have seen all the apartments, and they are all admirable. Stayed our first year on the back basement apartment, which was very accomodating. Last year we were on the Third floor, and were more than comfortable. So looking forward to August. Will stay two weeks on the third floor. Everything is great there, and Paul couldn't be a more accomodating man. Plan to be there each year if possible, and working toward a full month of summer there. All you need is in the apartments, and if it isn't, you will be sure to get it. Hop skip and a jump to the beach, and the same for the great town of Hampton Beach.

Recommended for:Tourists without a car, romantic getaway, adventure seekers, sightseeing, age 55+.

We love this place!

Guest: Les & Harry (Vergennes VT)
Date of Stay: 08/01/09 Review Submitted: 07/17/10

This is our 2nd year renting from Paul at the Americana. This is definitely the best place on the beach! We like the 2nd floor one bedroom w/ balcony. It's clean, close to everything with a beautiful view of the beach. Paul is a great landlord, always been available and accomodating. We plan to come back every summer. We highly recommend the Americana. AWESOME!

Recommended for:Tourists without a car, romantic getaway, families with young children, age 55+.

Americana 1st floor 3 bedroom apt.

Guest: lou 09 (salem n.h.)
Date of Stay: 07/25/09 Review Submitted: 08/20/09

Just wanted to let everyone know that we had a great time at hampton beach. We rented the 1st floor 3 bedroom apt. There were 2 adults and 2 teenagers with plenty of room to spare. The apt was very clean and well maintained. It was great to have a washer and dryer in the unit. That was a plus ! there was no problem with parking and for that matter no problems with the apt. the whole week we stayed. we enjoyed the big front porch(witch was all ours). Paul made sure that everthing was A O.K. before we took over the unit. If there were a problem i am confident that Paul would of taken care of it right away. We stayed the last week of july. The weather was great, the apt was great and we are looking forward to renting the same apt at the same time for next year!!!

Recommended for:Families with teenagers, families with young children.

Guest: The Grimmett Family (Enfield, CT)
Date of Stay: 06/27/09 Review Submitted: 06/27/09

Our family just got back from staying at the Americana in the 2 bedroom 1st floor apartment. This was our first stay at the Americana and we really enjoyed it. Paul was very personable and professional each and every time we talked with him. This is a great clean place to stay with wonderful views of the ocean. We're already planning our vacation for next year. Thanks Paul!!

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Never again

Guest: Kitten42 (Canada)
Date of Stay: 08/02/08 Review Submitted: 09/23/08

This place is the worst place I ever rented. The description was not accurate, the appartment was so dirty, I had to clean it myself. We called the owner to let him know about some problems we had (the sofa was so wet that we couldn't sit or sleep on it, we had 2 chairs for 3 persons, etc), he never showed up and never did anything. Windows were broken. It was a nightmare. We will go back to Hampton Beach because it's a great place but never again at The Americana

Owner response:I certainly welcome any and all feedback as it helps me provide a better product. I was sorry to receive this negative review for 2 reasons: 1.) I never like to have an unhappy customer and 2.) I've prided myself on the overwhelmingly positive responses I've received to this point. I did, in fact, address this tenants concerns during their stay. I had my cleaner go there the same day to offer to re-clean the apartment. Her offer was not accepted. I had her go back the next day to check on them to find out if there was anything at all they needed. She was told that everything was fine. The descriptions listed on my site are, in fact, accurate. I can only attribute any mis-communications to the fact that this tenant did not speak English as a 1st language. There were no broken windows, and 2 chairs come standard in the apartment, although more can be requested. And, with respect to the wet sofa, a window had been left open during a rain storm the day of their arrival. I provided for a sofa cover the same night it came to my attention. I do not profess to be perfect but I always try to remedy a bad situation. I guess it's true that you can't please everybody.

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Guestbook Comment

Guest: Anonymous
Date of Stay: 08/01/08 Review Submitted: 08/07/08

MY son and I stayed in the 3rd floor loft and it was wonderful!! The view and the breeze were well worth the walk up.

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Americana

Guest: Deb32 (Poughkeepsie, NY)
Date of Stay: 06/28/08 Review Submitted: 07/15/08

Wow! For the price, compared to other rentals I looked at for the Holiday Weekend...can't even beat it. Will definately be back again next year!

Owner response:I'm very glad to hear you enjoyed your stay! I look forward to having you back next summer.

Recommended for:Girls getaway, tourists without a car, romantic getaway, families with young children.

Guestbook Comment

Guest: Anonymous
Date of Stay: 09/01/07 Review Submitted: 09/11/07

I had the BEST time at the Seafood Festival in Hampton Beach, NH and it was mainly due to the wonderful accommodations I had at the Americana. The 1 bedroom unit I had was very spacious and I loved the view, that the balcony overlooking the beach provided. I can't wait for the next opportunity to go up to the Americana and would recommend it to anyone looking for an experience to remember !

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