Beautifully Renovated- Low Season Rates Year Round!!!

• Our stay at the condo.

  Our stay at the condo.

  • Guest bob
  • Date of stay 02/03/12
  • Review Submitted 02/24/12
  My stay at the Ala Wai Terrace 2 Bedroom condo was disappointing. The floors and bathtub was not clean from the 1st night that we got there. The toilet seat cover was broken . And also on the ad posted they did not mention that there is a service fee charged when you make your payment through VRBO. They should let renters know that on the ad. The good things about the place, was that is was roomy enough for 3 kids and 3 adults and that it was close to all the amenitys.

  Recommended for: Families with young children.

  Owner response: Thank you for taking the time to review your stay. We truly appreciate hearing from our guests! We were very sorry to hear that you were disappointed! We do our utmost to ensure our condos are exceptional in every way, and we do our best to accomodate all of our guests' requests, in order to help make their vacations truly memorable. Before and after each occupancy, we have a cleaning company come in and the unit is cleaned from top to bottom, adhereing to strict guidelines and checklists. My husband and I routinely inspect the units in between bookings, to ensure our guidelines are being followed and the condos and contents are not damaged in any way. We live on Island, and make ourselves available to address any concerns, or answer any questions our guests may have. We encourage our guests to contact us upon their arrival. If there is anything that they are unhappy with, or if anything is not working properly or damaged in any way, we need to be notified in order to remedy it. If we are not notified, we cannot correct the situation. Unfortunately, we did not hear from you until day 5 of your stay, at which time we received an email from you notifying us that the bathtub and floors were not clean upon your arrival. Although my husband had personally inspected the property the morning of your arrival, we immediately contacted you and offered to bring our cleaning company in and clean the condo again, at your convenience and at no cost to you, however you unfortunately declined our offer. The service fee you mentioned had nothing to do with your credit card payment, but was the damage protection insurance which is included in all of my VRBO quotes and is also in all of my rental agreements, including the rental agreement you accepted. The total you were quoted, is the total you paid. The Homeowners who use VRBO to rent their properties either choose this method, or charge a damage deposit (usually in the amount of $400-$500 per week) which is paid upfront and held until after departure when the property has been inspected for damage. The Damage Protection Insurance is a minimal payment in comparison and preferred by almost all guests over paying a large damage deposit when booking their vacation rental. We wish you the best, and truly hope you will come back and stay with us if you choose to come back to our beautiful Island. Dana and Christian Serino

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• we loved it

  we loved it

  • Guest masahiro i.
  • Date of stay 01/28/12
  • Review Submitted 02/09/12
  Nice location, big rooms and good price. When I go back to Honolulu I would like to stay again.

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Beautiful condo accross from Waikiki beach.

  Beautiful condo accross from Waikiki beach.

  • Guest mira
  • Date of stay 10/29/11
  • Review Submitted 11/08/11
  Our family of 6 (2 kids, 2 parents, 2 grandparents) just returned from this beautiful condo in amazing Honolulu with the best experience one could ever hope for. The owners did their utmost to make our stay perfect. In two instances they went beyond what we could have expected, outside of the contract agreement, to ensure additions to our comfort! This condo is central to Honolulu attractions, shopping, dining, strolling, so the car is not really needed. It is across the street from the sandy, beautiful Waikiki beach. Grocery store is on the corner, a minute away. The condo is very pretty with nearly everything new; it fit all 6 of us comfortably; it has a big balcony with a great view of the ocean and the marina. The building is secured, the area terrific for strolling around. We wholeheartedly recommended this condo (and these wonderful owners) to many of our friends. We hope to go back soon.

  Did you find this review helpful? Yes | No Helpful votes: 3/3

• Wonderful place, location and owners!

  Wonderful place, location and owners!

  • Guest mira
  • Date of stay 10/29/11
  • Review Submitted 11/08/11
  Our family of 6 (2 kids, 2 parents, 2 grandparents) just returned from this beautiful condo in amazing Honolulu with the best experience one could ever hope for. The owners did their utmost to make our stay perfect. In two instances they went beyond what we could have expected, outside of the contract agreement, to ensure additions to our comfort! This condo is central to Honolulu attractions, shopping, dining, strolling, so the car is not really needed. It is across the street from the sandy, beautiful Waikiki beach. Grocery store is on the corner, a minute away. The condo is very pretty with nearly everything new; it fit all 6 of us comfortably; it has a big balcony with a great view of the ocean and the marina. The building has a secured entrance, the area terrific for strolling around. We wholeheartedly recommended this condo (and these wonderful owners) to many of our friends. We hope to go back soon.

  Recommended for: Families with teenagers, sightseeing, romantic getaway, age 55+, families with young children, girls getaway, tourists without a car, adventure seekers.

  Did you find this review helpful? Yes | No Helpful votes: 0/0

From $3300 Per Month
$59 Property Damage Insurance, $150 cleaning fee
12 percent TGET (Hawaii tax)

Note: Until confirmed, rates are subject to change without notice.