Wonderful Oceanfront Upper Unit Duplex! Spacious Deck with Views! (68143)

• 508 E. OCEANFRONT

  508 E. OCEANFRONT

  • Guest A guest from SAN DIMAS
  • Date of stay 08/18/12
  • Review Submitted 11/15/12
  Rating Details: I was more than satisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was very clean. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: THE FURNITURE UPGRADE WAS VERY NICE AND THE BALCONY WAS BREEZY AND COMFORTABLE WITH OUR VISITING GUEST. THE QUEEN/KING MATTRESS WERE UNCOMFORTABLE. ALSO, WE MISSED THE GAS GRILL. THE CHARCOAL WAS MESSY TO CLEAN UP AND WITH THE BREEZE, BLEW AROUND! OVERALL, WE HAD A TERRIFIC TIME AND LOOK FORWARD TO BOOKING AGAIN! Manager responded on 10/12/2012: Hi Michelle, thanks for reviewing your stay with us, the feedback you provided us will be passed on to the appropriate department to address it for the next guests! We're glad to hear that you had a great time, and are happy that'll you be coming back with us again next year! We look forward to seeing you again in 2013!

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• Great vacation

  Great vacation

  • Guest Jack E.
  • Date of stay 08/11/12
  • Review Submitted 11/15/12
  Rating Details: I was very satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: It was a great week. Everything was wonderful. Question when will the $500.00 cleaning deposit be refunded. Manager responded on 10/23/2012: Hi Jack, Thank you for your review. We're so happy to hear that you had a wonderful stay with us. We will return the deposit via the method you paid (we'll either mail you a check or return the deposit on your creditcard) within 30 days of your departure. Please feel free to call us with any questions you may have. Thanks, Jack.

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• Love the place, but needs a few repairs

  Love the place, but needs a few repairs

  • Guest Adrienne R.
  • Date of stay 08/04/12
  • Review Submitted 11/15/12
  Rating Details: I was satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was very clean. The property manager was more than helpful. Overall, I recommend this vacation rental. Reviewer Comments: Although management was professional, their IT guy never called back nor returned to fix our internet connection problem that we called about 3 different times. Stacy, I think it was, is wonderful on the phone but after our 2nd call asking why it was not repaired she said the IT guy still wasn't it until the afternoon and he'd call back. this occurred three times between Sun-Thur. and we finally gave up. Also we were not notified to supply our own toilet paper and they said 4 rolls was the limit for a unit that sleeps 10???? Hello! The lock on the garageside door was faulty and took awhile to get open with each attempt. We wanted to vacuum sand and keep the place clean, but the units vacuum was broken and it took a whole day to replace it. but it is nice that the unit has a great working vacuum now. We love the place and its location and we will be back next year, but please can someone fix that garage lock, the loud squeaky bunk beds,internet connection via Wii for Netflix access and update the horrible microwave??? Please put us down for the same week, Aug. 4-11 next year (we do have a $50 credit). Adrienne Rooner

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• Keep coming back

  Keep coming back

  • Guest Kay and Bruce R.
  • Date of stay 07/07/12
  • Review Submitted 11/15/12
  Rating Details: I was very satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: We love this area. We have been coming for 14yrs. And plan on coming Another 14. Manager responded on 10/12/2012: Hi Kay & Bruce, We appreicate you taking the time to review your vacation with us here at Burr White. We're thrilled that you're planning on coming back for a another 14 years (we personally hope that its 14 x's 4)!

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• Overall it was a pretty good place.

  Overall it was a pretty good place.

  • Guest Graciela M.
  • Date of stay 06/30/12
  • Review Submitted 11/15/12
  Rating Details: I was somewhat dissatisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was very clean. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: The two star rating on general condition was due to the fact that the master bedroom did not have a tv as was advertised in the photos, one of the showers flooded every time it was used, the outside was somewhat dirty and the vacuum cleaner did not work. Other than that it was pretty good experience. Manager responded on 10/12/2012: Hi Graciela, We do our best to make sure that all the properties have up to date photos and we're sorry to hear that it wasn't as advertised. As far as the feedback goes to the cleanliness and vacuum cleaner, we'll be sure to forward that to the appropriate department so that they can be addressed properly. We hope you'll come back to stay with Burr White in the future, we'll be happy to go over the property with you so that you'll be sure to know what you're going to have, and what amenities we provide. Thanks again Graciela!

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• 13 Years Going On 14 Years

  13 Years Going On 14 Years

  • Guest Kay and Bruce R.
  • Date of stay 07/09/11
  • Review Submitted 11/15/12
  Rating Details: I was more than satisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: We love Newport and have enjoyed our stay in the sam location for 13 yrs. Burr White has been very helpful in every way. We have recommended 4 additional families to them and they are regular renters now.

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• Nice improvements

  Nice improvements

  • Guest Karen D.
  • Date of stay 07/02/11
  • Review Submitted 11/15/12
  Rating Details: I was more than satisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was very clean. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed before. Loved the deck. Would have given 5's but there was a sock left behind a couch & it just wasn't as clean as it had been but the owner has put in some nice furniture so I would stay again. Burr White is very easy to work with.

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• I recommend this vacation rental

  I recommend this vacation rental

  • Guest A guest from Sausalito
  • Date of stay 12/24/10
  • Review Submitted 11/15/12
  Rating Details: I was satisfied with the condition of the vacation rental. I was more than happy with the location. The vacation rental was very clean. The property manager was very helpful. Overall, I recommend this vacation rental.

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• Denver Lutheran basketball teams

  Denver Lutheran basketball teams

  • Guest Randy G.
  • Date of stay 12/16/10
  • Review Submitted 11/15/12
  Rating Details: I was very satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental.

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• Loved our stay in Balboa

  Loved our stay in Balboa

  • Guest Marie C.
  • Date of stay 07/31/10
  • Review Submitted 11/15/12
  Rating Details: I was satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great where we stayed. The only problem was the couches in the living room were really dirty, so we covered them with sheets and that helped. We love the location because it's so close to the ocean,restaurants and shopping...you can walk everywhere and not use the car at all. We love the BJ's restaurant there and the food at the Balboa Bakery is great.

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