From$79night!!! Mtn Views/Hottub/Gameroom/Whirlpool

• tennesseewannabes

  tennesseewannabes

  • Guest Gary D.
  • Date of stay 04/29/13
  • Review Submitted 05/09/13
  This cabin is beautiful. It was spotless! Loved the hot tub on the deck w/the spectacular view of the mtns. & a beautiful sunrise! Had lots of dishes, pots and pans, etc. but couldn't find the spatulas, wine opener/bottle opener - not essentials but would have been nice. We had to purchase them since we thought the cabin would have them. The bed was extremely comfortable. The washer/dryer was nice! Also, the directions given brought us around scary hairpin curves when we first arrived. Going out to Gatlinbg. the Garmin took us (almost directly) to a nice highway w/o nearly as many scary curves. Owners might consider taking people in/out that way. Overall, a wonderful place to stay on our Smokey Mtn. vacation! Only suggest a few more kitchen tools & bettter highway directions.

  Recommended for: Families with teenagers, romantic getaway, sightseeing, age 55+, adventure seekers.

  Owner response: Hi Gary & Gail! Thank you so much for your rental, we really appreciate you renting Baby Bear Bungalow! I am so glad you enjoyed that view and all the cabin has to offer! I have put some additional kitchen items in as suggested, I really appreciate you sharing that with us! We have also added a few alternative directions to our check in package!

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Worst mountain trip!

  Worst mountain trip!

  • Guest Tyrone B.
  • Date of stay 04/12/13
  • Review Submitted 04/15/13
  My husband and I spent this past weekend in this cabin and it was trouble from the driveway. When my husband turned in we heard a big scratching sound. When he tried to back up we couldn't, you guessed it, we were stuck! My husband tried to push the car while I tried to back up but it didn't work. Thank God a neighbor who works for the city of Sevierville stopped and asked us if we needed help. He and my husband push the car while I backed the car up. When I made the owner aware if this I was told, that has never happen before and they can't figure out how it happened. REALLY? Who cares if it has never happened before, it happened this time. Ok if that wasn't enough we get to the door and the code that the OWNER emailed us was not working. My husband contacted the number that were giving and we were told the code was changed. HUH? Why would you change the code and not contact the people who are renting the cabin. When I emailed the owner about this she did not respond....very responsibe! Ok as if that's not enough, we get in the house and my husband sits down to take a break because he just had to push a car and guess what, there was no tv to watch! The tv was missing the dish remote. We contacted the OWNER and the number we had and we were told that someone was bringing another remote. The guy came but guess what, the cable was not hooked up to the t.v.! The "repair man" said he couldn't do anything because the cable was not long enough to reach the t.v. Ok it gets better he said he would be back the next day but never returned, go figure! When I made the OWNER aware of this I was told there was nothing they could do because Dish network couldn't bring a remote until Monday but guess what, the repair man brought another remote! When I told the OWNER that, I got no response, I wonder why? Maybe because she just got caught in a lie! I hate being lied to and I hate not getting what I paid for! Then to add insult to injury we were offered 25% off our next cabin rental. Ha! Like we will ever rent from her again! The main thing the owner kept saying is that all of these other people have been satisfied but what does that have to do with us? Someone in any type if customer service understands that regardless of hiw many happy customer's you have had, there will be people who are not satisfied! I put this situation in the hands of someone who has way more power then I have. Renters consider yourself warned!

  Owner response: Thank you for your review. We are very sorry you didn't enjoy your stay in this cabin that was just redone top to bottom. We would encourage ALL potential guests to read ALL reviews. As this guest stated you cant make everyone happy. We promptly responded to the guest during the stay, the dish remote did go missing and we hate that happened, we offered the guest a discount or to buy movies for them but they declined. The code was changed for the guests security and guest was advised of this by maintenance. This guest also told us they would not leave feedback if we gave them money. In closing we hate we couldn't make this guest happy and once again encourage you to read all reviews prior to making a rental choice.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• Pretty Mountain View!

  Pretty Mountain View!

  • Guest TimW
  • Date of stay 08/31/12
  • Review Submitted 01/09/13
  In awe of the view, incredible!

  Recommended for: Families with young children, families with teenagers, pet owners, romantic getaway, sightseeing, age 55+, tourists without a car, people with disabilities, adventure seekers, girls getaway.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• Christmas couple getaway.

  Christmas couple getaway.

  • Guest kylnmeg10
  • Date of stay 12/22/12
  • Review Submitted 01/02/13
  Overall we had a super stay. The only downfall was something that the owner had no control over. Would definitely stay again. Super nice cabin.

  Recommended for: Romantic getaway, adventure seekers.

  Did you find this review helpful? Yes | No Helpful votes: 3/4

• Exactly what we were looking for!

  Exactly what we were looking for!

  • Guest Dave
  • Date of stay 12/07/12
  • Review Submitted 12/13/12
  My wife and I stayed here on a weekend getaway for her birthday and it was exactly what we wanted. Very clean and well maintained with nice furniture. The cabin is just enough outside of town to feel very secluded but it is short drive to Pigeon Forge and Gatlinburg. The view from the back balcony is amazing and you will love the hot tub overlooking the view. I would definitely stay here again and would recommend it to anyone looking for a couples getaway. Great cabin for the price!

  Recommended for: Families with teenagers, romantic getaway.

  Did you find this review helpful? Yes | No Helpful votes: 4/4

• Secluded stay in the mountains!

  Secluded stay in the mountains!

  • Guest Jennifer
  • Date of stay 11/30/12
  • Review Submitted 12/09/12
  My husband and I really enjoyed our stay at baby bear's bungalow for his 40th birthday. The cabin was perfect for the two of us and we really did not leave all weekend. The drive up wasn't as bad as some that we have stayed at but if you were trying to find it at night, you would have difficulty. I would not recommend for those that are looking to spend time in town either or who haven't come prepared for the seclusion. All that aside, we arrived to a clean, comfortable cabin. The view was awesome from the hottub out back and if it hadn't been near winter, I am almost positive the cabin would have been virtually unnoticeable to those around us. We had brought all the food and other necessaties so we had everything we needed. The only minor issue was that the gas logs don't put out a lot of heat, so I don't know if they are only there to look pretty(which they did) but the central air/heat worked fine. It's the perfect place to get away and enjoy your company, without all the hustle and bustle of daily life. We will stay there again! Thanks!

  Recommended for: Romantic getaway.

  Did you find this review helpful? Yes | No Helpful votes: 5/5

• Birthday Get Away - Cabin Was Just Right!

  Birthday Get Away - Cabin Was Just Right!

  • Guest Jessica
  • Date of stay 08/23/12
  • Review Submitted 12/04/12
  Easy to find with great directions owner provided, we have rented from other owners before and it was a pain but this owner was great at communicating and loved they had a on call 24/7 person to help should we need anything! Clean cabin and well kept also!

  Recommended for: Families with young children, families with teenagers, sightseeing, tourists without a car, people with disabilities, adventure seekers, girls getaway.

  Did you find this review helpful? Yes | No Helpful votes: 4/4

• Bad Honeymoon Experience

  Bad Honeymoon Experience

  • Guest aowens
  • Date of stay 11/17/12
  • Review Submitted 11/29/12
  We arrived at your cabin Saturday and the towels and sheets were not clean. We washed all the linens that night, but were are very displeased with the cleanliness of the cabin. It is very dusty and the floors and rugs don't look as though they have been cleaned in quite some time. There are also a number of cobwebs throughout the cabin. We were also not informed that the driveway was treacherous. It has portions of it that have been washed away and it is so narrow that even a small SUV is hard to turn around. There is a hottub, but the lighting on the back porch is so dim that you could not see to get in it. Needless to say this cabin did not turn out to be as advertised. This was our honeymoon trip and we ended up not even staying the whole week because we were not comfortable in the cabin or pleased with it.

  Owner response: HI Ashley, thank you for taking the time to review our cabin. We are very sorry it did not live up to the standards a renter would ask for. The cabin under goes a top to bottom cleaning after each guest, we also have full time 24/7 on site folks in case a guest should have a problem. We also did review the driveway and spoke to 10+ past guests some of which drove small 2wd cars and no one had any issues with getting in & out, we always want to make sure our guests have no problems. Thank you again for renting from us. The cabin was personally inspected by us and is in A+ condition ready for our guests.

  Did you find this review helpful? Yes | No Helpful votes: 2/3

• Little Bear Cabin

  Little Bear Cabin

  • Guest Bob and Alice
  • Date of stay 11/05/12
  • Review Submitted 11/17/12
  We enjoyed spending out 50th Wedding Anniversary at "Little Bear Cabin". The one bedroom cabin was just the right size for the two of us. It was very secluded and quiet,just right for a couple to spend time together. We spent most of our time watching TV and playing pool which was fun, and since neither of us had ever played much pool we were a good match. The roads were very narrow and winding, so we made sure when we went out that we were back by dark. Don't think we could have found our way in the dark!! I guess the best description of our trip would be "wonderfully refreshing". We thank our children for presenting us with such a special anniversary gift.

  Recommended for: Sightseeing, age 55+.

  Owner response: Thank you so much for your kind words, we are so happy our cabin was your choice for your 50th! We hope you can come back again soon!

  Did you find this review helpful? Yes | No Helpful votes: 4/4

• End of Summer Vacation!

  End of Summer Vacation!

  • Guest B.
  • Date of stay 08/10/12
  • Review Submitted 10/28/12
  We enjoyed a great mini family vacation at this cabin, we had 4 in our group and there was plenty of room. The cabin had everything we needed and was super clean and well maint.

  Did you find this review helpful? Yes | No Helpful votes: 2/2

Additional information about rental rates

Special Events $125 per night w/3-4 night Min + Tax/Cleaning

Fees:

• Cleaning Fee: $65 + tax
• Tax Rate 12.75%

Cancellation policy:

VACATION RENTAL AGREEMENT By Paying The Attached Fee You are Accepting All Terms & Conditions of this Rental Agreement. Your IP address is recorded in our payment system for verification. If for any reason any terms of this rental agreement are broken owner may reserve the right to evict for violation and forfeiture of any rental amounts paid. Check In: 4PM Check Out 10AM Address/Door Code/What to Bring/General Info will be automatically emailed to you upon receipt of your FINAL PAYMENT Availability/Reservation Requests Reservations are taken on a first come/first serve basis. Until a reservation deposit is paid it is not considered reserved. Reservation Requirements A full name and address are required for the confirmation and directions to be sent via e-mail, fax or mail to the address provided. Also a cell number in the event of a reservation emergency. Deposit Requirements & Payment For reservations unless otherwise approved by owner a payment 50% of your total stay is required the day the reservation is made. The remaining 50% is due no later than 15 days prior to your arrival. Payment in full is requested when making a reservation within 30 days of check-in. The total balance is made up of the nightly rate plus sales tax and a one time cleaning fee. The cleaning fee is one time only regardless of 2 nights or 10 nights stay. Our system will accept all major credit cards/debit cards & checks. Cancellations All reservations are subject to our 30 day cancellation policy. Once a deposit the unit is officially booked, all cancellations made more than thirty (30) days prior to your arrival will result in a full refund of your deposit. If you cancel your reservation less than thirty (30) days prior to arrival date then no refund will be made; however , it can be rescheduled and use 100% of the deposit. If you cancel your reservation within seven (7) days prior to arrival date, then no refund will be made and the reservation cannot be rescheduled. A rescheduled reservation, if canceled, will not receive any refund. Check In/Out Check in time begins at 4:00 p.m. While we make every effort to have your cabin ready promptly, during peak season , there may be a slight delay and your patience is appreciated. Check out time is 10:00 a.m. An additional night stay may be charged for late check outs. Please read the departure instructions posted in the cabin. If these procedures are not followed, an excessive cleaning fee may be charged. Door Code A lockbox is on site and a code will be given to you upon receipt of full and final payment. Refunds Your cabin will be inspected prior to your arrival to ensure that all equipment is in good working order. In the event of a mechanical failure, we will make every effort to have all reported malfunctions corrected as soon as possible. We will not give replacements or refunds in the event of failure or absence of any item or for any public utility including television, phone, or internet service. No refund will be given for early departure. During the Winter season, we do suggest that you bring a four- wheel drive vehicle or chains for your two-wheel drive vehicle. You are responsible for the entire booking once your reservation has been made. We do not offer refunds for any Act of Nature. Occupancy Occupancy and use of the rental home shall not disturb or offend neighbors and nearby residents. If guests are found to be having a party we have the right to terminate the rental agreement and ask disruptive guests to leave the premises. No refunds will be given. Local fire codes have established maximums for all units. Please adhere to these maximums. You must be at least 21 years of age to make a reservation. Guests assume full responsibility for all damages, excessive cleaning charges, or any missing items including linens and towels. MAX OCCUPANCY is as follows: Bear Necc/Baby Bear Bungalow 4 People Bear Acres/Bear Mountain/C hocolate Bear 6 People Mama Bears Den 10 People Bears Playhouse 14 People NO Pets We inspect the cabin each check out, if you are found to have had a pet in the unit you will be charged a flat $200 fee to deep clean the entire cabin + any damage. No Smoking Smoking is not allowed inside the cabin or on the porches. If evidence of smoking is found in the cabin, a $200 fee will be charged. Hot Tub The Hot Tub will be inspected after each rental. If any items such as food, alcohol, soaps or bath products, etc. are found in the Hot Tub, you will be charged an excessive cleaning fee of $150. Damage to the Hot Tub cover will result in a $350 charge. Covers should remain on the Hot Tub at all times when not in use. Children under the age of 16, pregnant women and persons with heart conditions or skin sensitivities should not use the Hot Tub. Remove all jewelry before entering the Hot Tub. We are not responsible for death or injury caused by the use of the hot tub. Fireplaces From April through OCT 1 fireplaces are not to be used. Please adhere to this policy. Do not attempt to alter the fireplace in any manner. The gas fireplaces and logs are designed to burn cleanly without emitting harmful carbon monoxide gas. Tampering with the settings or rearranging the logs can be very dangerous, causing the fireplace not to burn cleanly and thus emit carbon monoxide gas. Do not place any foreign objects in the fireplace or attempt to cook food or burn real wood. DO NOT USE FIREPLACE PRIOR TO OCT 1 OR AFTER APRIL ! NO EXCEPTIONS! Winter Weather Part of visiting the great Mountain Region is during Winter Months you may experience Snow, Ice, Sleet & snow storms. WE have no control over such weather and shall not be held responsible for any damage to your property, vehicles, or any personal injury due to weather conditions. We advise all guests to check the weather prior to and during your Winter stay. During Winter Time it may be necessary to be in a 4WD Drive OR have chains on your car. We are not responsible for any refund due to acts of Nature although we will try to work with you in extreme conditions solely at our discretion. PLEASE BE ADVISED SKY HARBOR HOA DOES PLOW/SAND THE ROADS DURING WINTER CONDITIONS. Liability You assume any and all liability for use of this rental property. We shall not be responsible for any injury caused by your failure to properly use anything on the property you are staying in. We also do not hold any responsibility for any items you lose, forget, or leave in your car during your stay. Emergency Contact In case of emergency, such as no heat, no water, etc. please call me at 865-804-2933 For medical emergencies call 911. If you smell gas, leave the cabin immediately. Do not use a phone inside the cabin. Go to a neighbor's phone down the street and call 911. Customer Comments We hope you enjoy your stay in the beautiful Smoky Mountains. In an effort to improve our service we welcome any comments you may have about your stay. Please address your comments to: Marie Hamilton Properties PO BOX 2774 Gulf Shores, AL 36542 – Rentals@SkyHarborRental.com 251-504-5999 Staying in the Mountains Please remember part of staying in the Mountains is being and enjoying all that Nature has to offer. As a result please do not feed any wild animals during your stay, do not leave food out for them or harass them in any way. Please also remember that when staying in a Mountain area the roads may be hilly, winding and sometimes steep and with curves. By Paying The Attached Fee You are Accepting All Terms & Conditions of this Rental Agreement. Your IP address is recorded in our payment system for verification. If for any reason any terms of this rental agreement are broken owner may reserve the right to evict for violation and forfeiture of any rental amounts paid.

100% refund if canceled at least 30 days before arrival date.