Panama El Cangrejo Penthouse 2 Blocks Away from Veneto Casino [#443490] | View Property
Apartment, 3 Bedrooms, 3 Baths (Sleeps 7)
$285/nt US Dollars
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Esther was Great!
Esther was Great!
I’ve tried to write a review for this property and can’t seem to get it posted as supposedly “Your (my) review contains content that is not substantially related to your stay at the rental property being reviewed” so I’ll just say this: I was not happy with my stay at the El Cangrejo Penthouse. There was no gas for cooking, hotwater, showers, washing clothes – the gas had been shut off by the city because there was a possibility that there was a leak, which was by no way the fault of the property owner. However their responsibility was to let me know ahead of time of the problem so that I could try to find another rental and they did not inform me until I arrived, obviously too late to find another option. My party and I decided to stay because Esther assured us that things would be solved. They had installed (in just one of the three showers) an electric showerhead to provide hotwater. There were three of us and using just one of the bathrooms for showers – which was a nuisance – because we really had no option at the time. Then we had problems with that shower because it kept blowing the fuse and therefore supplying no hotwater. It was really a problem and most of the time my traveling partners were taking cold showers. There were a couple of other issues that I won’t go into but let me just say I would not rent this place again. Esther, the property manager was really trying to make things work for us but she had to clear thigs with the property owner who was not as nearly accomodating - I would have thought that he would have been more hands on and, in my opinion, he was the one who "dropped the ball." So with all of the problems we encountered I would not be able to recommend this rental. You can contact me and I would certainly tell you more of my impressions of staying here.
- Guest Douglas B.
- Date of stay 07/01/13
- Review Submitted 11/01/13
Owner response: Thanks for your review Douglas. However you have forgotten to mention that you have been notified prior of your arrival that there was no gas in the whole building because of a temporary condominium maintenance. Furthermore, because of the unavailability of city gas we have offered you a 50% discount over our published rates and you have even asked us to extend your stay after you spent your first week with us. Why would you stay more if you didn't like the place? Last but not least, while I appreciate receiving emails, it is not really nice to request a full refund plus a bonus in exchange of not posting a malicious review. Hopefully our potential guests are reading all our reviews and they will notice that your statements are at best inaccurate, false and slanderous and certainly not consistent with the positive opinion of all our guests.
The must incredible night view, the condo was perfect for 3 adults very spacious, our housekeeper even cooked breakfast in the morning, they even stocked the refrigerator for us, security 24 hours, walking distance to Veneto, and must important Esther took care of us with a lot of info like where to visit and do and don't. Thank You Esther see you soon
- Guest Sam (USA)
- Date of stay 03/14/13
- Review Submitted 03/21/13
Recommended for: Adventure seekers, girls getaway, tourists without a car.
Just spent seven days in Panama City with two business associates. We chose to stay in the penthouse over conventional hotel accommodations and it proved to be a very good move. Each huge suite is completely self contained with on-suite bathrooms and flat screen tv's. Everything met or exceeded what is represented in the listing photos. The location couldn't be better for it's proximity to casinos, nightlife, restaurants etc...The night views of Panama City from this fifteenth floor penthouse are spectacular. We will be returning in the not too distant future and would not consider staying anywhere else.
- Guest Kilroy (Palm Desert, Ca.)
- Date of stay 02/20/13
- Review Submitted 03/13/13
Recommended for: Adventure seekers, age 55+, families with teenagers, families with young children, girls getaway, tourists without a car, romantic getaway, sightseeing.
The Perfect Place in Panama!!
The Perfect Place in Panama!!
This was our first stay in Panama and we could not have done any better than this fantastic Penthouse unit. Honestly, there is nothing negative we can say about this place. The location was perfect (3 min walk to main casino and 5 min cab ride to prime restaurants/bars). The actual unit overdelivered on expectations. Everything is brand new and meticulously well kept. A/C and TVs in every room, comfortable beds, full kitchen. Really, the pictures online don't do justice, this place is exquisite. Marco and his staff are beyond hospitable and go above and beyond I've ever seen with respect to service and making everything about your stay perfect. This Penthouse is amazing - 5 stars!
- Guest Rick (Toronto, Canada )
- Date of stay 12/15/12
- Review Submitted 01/08/13
Recommended for: Adventure seekers, age 55+, families with teenagers, families with young children, girls getaway, tourists without a car, sightseeing.