Majestic Memories, 20% Off Until 5/23/13!! 3 Night Min

• family weekend

  family weekend

  • Guest donna
  • Date of stay 11/01/12
  • Review Submitted 11/15/12
  This cabin accommodated our 7 adults and 5 smaller children fairly well. The location is excellent and we loved the aquarium and our hike in the National Park. A three-day weekend was too short for us to travel from OHIO and enjoy the sights. A coffee-table binder with the info of the area, instructions for the cabin and recommended sight-seeing places would have been helpful. We appreciate the WiFi and TV screen/DVD set-up but wished for another comfortable chair or two to view the TV better. The porch/hot tub were nice. Amenities were very basic - we didn't appreciate the reminders about missing towels(are they really being stolen?) and would have appreciated more appliances (toaster/oven?, bigger coffee pot, more eating utensils, measuring spoons, etc.) and the linens on the beds were VERY basic - even quite worn-looking.

  Recommended for: Families with young children, sightseeing.

  Owner response: Thank you for your comments, I appreciate the feedback from our guests so that we can make improvements where needed. I am glad you found the cabin to be comfortable and had a good stay. We will take action on your requests and make sure these items are corrected. Thanks, Glenn

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Marvelous week at Majestic Memories

  Marvelous week at Majestic Memories

  • Guest mammawbarb
  • Date of stay 10/08/12
  • Review Submitted 10/16/12
  Our family just spent the week at Majestic Memories. We were delighted with this facility. Our group included a 90 year old and an 8 month old. The kitchen was well-stocked and the cabin was spacious. We enjoyed the pool table and hot tub. The photos on the web site depict the rooms well. Great location for visiting attractions in Gatlinburg & Pigeon Forge. We prepared most of our meals in the cabin (Food City Grocery is well stocked). Be sure to visit the Aquarium. We did enjoy Calhoun's Restaurant (great barbeque!) AND--we all rushed out onto the deck one evening to watch a big black bear trying to get into the trash bin - no such luck, Mr. Bear, the bin was locked! Thanks, Glenn, for the ease in the handling of our arrangements.

  Recommended for: Families with young children, sightseeing, families with teenagers, adventure seekers.

  Owner response: Wow, such a nice and honest review, I've had one or two on this cabin that were not so honest. Let me say that we totally appreciate you taking your time to leave this review and that you are welcome to stay any time in any of our cabins in the future, and if you will remind me you stayed in Majestic Memories, I will certainly give you a nice discount on your next stay. Thanks, Glenn

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• A Great Cabin and Bargain

  A Great Cabin and Bargain

  • Guest Smitty
  • Date of stay 09/10/12
  • Review Submitted 10/01/12
  Hello, this is the second time we have stayed in Gatlinburg and enjoyed our time there very much. I know the price of everything is going up and it is hard to keep prices down. This cabin was very reasonable for it's price. We try to take care of the cabins as much as possible to keep expenses down. We also appreciate the specials that you offer. Hope to see you again soon.

  Recommended for: Girls getaway, families with young children, sightseeing, age 55+, families with teenagers, adventure seekers, romantic getaway.

  Owner response: Thanks for staying with us John, you were great guests and are welcome back anytime. Glenn

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Cabin with everything for everyone!

  Guest comment entered by owner

  Cabin with everything for everyone!

  • Guest Gavin
  • Date of stay 02/11/12
  • Review Submitted 03/07/12
  This cabin fit our family perfect. It was very clean and had all the things we were expecting. Majestic Memories provided us with a comfortable stay for the long weekend. Need to come again and stay for longer. Will return.

  Did you find this review helpful? Yes | No Helpful votes: 6/6

• Awesome holiday cabin for families!

  Guest comment entered by owner

  Awesome holiday cabin for families!

  • Guest Wendy
  • Date of stay 03/03/12
  • Review Submitted 03/07/12
  Recently my family and I stayed at Majestic Memories in beautiful Gatlinburg TN. We were thrilled with the cabin as soon as we arrived and found it perfect for our extended family of 15. The location is prime and the cabin had everything we needed both in the kitchen and for entertainment. The kids spent alot of time in the hottub, playing pool and exploring the nearby creek. There was so much to see in do in the surrounding area we simply ran out of time! Looking forward to coming back already!

  Did you find this review helpful? Yes | No Helpful votes: 5/5

• Had a Fantastic Vacation at Majestic Memories

  Had a Fantastic Vacation at Majestic Memories

  • Guest Charlotte
  • Date of stay 02/23/12
  • Review Submitted 03/05/12
  My family and I recently spent several days in the Great Smoky Mountains and had a great time. We stayed at Majestic Memories and the cabin was all that the information and photos said it would be. The spacious den was great for gathering and playing cards, talking, or eating. The deck was one of our favorite places in the early morning and late afternoon. We had several cups of hot chocolate and coffee out there. And, oh, the conversations were ones that won't be forgotten for a long time. The cabin was easy to get to, the kitchen was quite large, and the bedrooms were very comfortable. Hopefully, we will be able to have another gathering in Gatlinburg again and stay at the same place.

  Recommended for: Girls getaway, families with young children, sightseeing, age 55+, families with teenagers, adventure seekers.

  Owner response: Hi, I appreciate you taking your time to leave such an honest and favorable review. Please let me know when you stay again and I will give you a good discount for taking your time to leave this review. Thanks again, Glenn

  Did you find this review helpful? Yes | No Helpful votes: 5/5

• Cabin with Potential

  Cabin with Potential

  • Guest Ann
  • Date of stay 11/22/11
  • Review Submitted 11/28/11
  Our large, extended family stayed at Majestic Memories Thanksgiving week 2011. The cabin has great potential with a large kitchen and preparation area. The view from the porch was lovely. The cabin was clean, and has obviously been used over the years. Some beds were better than others. We did lack pillows and blankets, but they were quickly delivered. The kitchen needs to have some microwavable pans. There was only one 8 x 8 inch pyrex and that deemed that we would be unable to microwave any dishes. We had to buy aluminum tins to bake anything. We would suggest providing some large baking dishes since feeding 15 people requires some dishware than can withstand oven temperatures. Hot pads and/or trivets would also be nice so hot serving dishes can be placed on counters. In summary, we found the unit clean, and the beds overall satisfactory. The unit has some weak areas in the kitchen supplies. The sofa unit bed is in need of replacement and the heating unit for the back rooms needs repair if the unit is going to be used over the winter. We were never able to get it to stay started. We enjoyed the hot tub, the game tables and had a great Thanksgiving holiday hiking the AT and other trails in the park.

  Recommended for: Families with teenagers.

  Owner response: Hello Ann, I'm glad your group had a great time in Gatlinburg and enjoyed your stay. I was surprised however,to see you had left such a low star rating on my cabin since the main things you mentioned were the missing items in the kitchen. I know I spoke with you on the phone Wednesday night and the main thing you asked for was the additional sheets and blankets you needed which were sent early the next morning. If you had let me know about any missing items in the kitchen I would have been glad to send them along with the sheets and blankets. As an owner who is in another State, it is impossible for me to know every item that is missing, and I have to rely on feedback from our guests to replace missing items, but you decided to not make me aware of them and leave a negative review instead. It would have been nice if you would have just communicated with me about what you needed. Glenn

  Did you find this review helpful? Yes | No Helpful votes: 7/7

• Majestic Memories Log Cabin

  Majestic Memories Log Cabin

  • Guest TammyH
  • Date of stay 06/03/11
  • Review Submitted 06/28/11
  My family of 4 and my daughters family of 4 stayed 5 days in early June this year It had all the comforts of home and plenty of room for at least6 or 7 more people. The kids loved the pool table and air hockey while we enjoyed the hot tub and peace and quiet on the front deck.This is a very roomy cabin we were very pleased that we not right on top of each other like in a hotel room. The only thing I did not like is that you do tend to get bugs flying in every time you open a door, but you are in the woods after all so it was only a minor inconvenience. Very close to Gatlinburg and the Smoky mountain national park. We would come back!

  Recommended for: Girls getaway, families with young children, sightseeing, age 55+, families with teenagers, tourists without a car, adventure seekers.

  Owner response: Thanks for leaving us a positive review Tammy, if you come back to our area and stay in any of our cabins, we will give you a great discount for being so nice. Glenn

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• Our Family Gathering

  Our Family Gathering

  • Guest Joseph s.
  • Date of stay 04/10/11
  • Review Submitted 05/05/11
  Our family is spread out a little so we spent some time planning this vacation.This was our first time staying at a cabin in Gatlinburg.The owner was very nice to speak with and the rates were very reasonable for such a large cabin,and it had everything,pool table,air hockey for the kids,hot tub,lots of parking room too.The inside was great,plenty of room,fire place,it's own laundry room,and a huge kitchen area. Nothing like it! We all had a great time walking down to the stream, it is beautiful,some of us even walked to the downtown area of Gatlinburg,it's that close! But I took the car...Bottom line ----we had a fantastc time and thank you Glenn, hope to see you next year!!!

  Recommended for: Families with young children, sightseeing, families with teenagers, adventure seekers.

  Owner response: Thanks for all the nice things you said about the cabin, this is generally the kind of response we get when someone stays at our cabin. You are welcome back anytime. Glenn

  Did you find this review helpful? Yes | No Helpful votes: 2/2

• below average

  below average

  • Guest easter travelers
  • Date of stay 04/28/11
  • Review Submitted 05/02/11
  We have stayed at many Cabins in Gatlinburg and have never been disappointed until this one. This cabin has the potential to be really nice if they would do a little work on it. When we got there we found dead cockroaches on the floor and a live one on the fireplace. They did send out the maintenance man, Joe, to spray and we were told he bombed the house the day before . Throughout the weekend we continued to see several roaches so there is still a roach problem at this house. I would suggest the owner get an exterminator in and not try treating it himself. One of the beds was broke and couldn't be slept in, Joe ( the maintenance guy) looked at it while he was out and said he couldn't fix it, so one of the couples had to stay at a motel(They volunteered because they didn't want to deal with the bugs). This was a meeting point for our family to spend Easter together and we ended up having to split up anyways. The Bed on the main floor wasn't much better. When you laid down on it the center section sunk down so your feet and head were quite a bit higher than your middle. On some of the beds they had mattresses stacked on top of each other. The Kitchen was not stocked enough. There were not enough glasses for everyone so we had to go get paper cups to drink out of. There is also only 1 hot pad. To top it off the paper towel roll was about empty and no spare (again we had to go shopping). There is not much of a front yard. It is more than most cabins have, but not flat enough for kids to play in ( they didn't even mow it until after we arrived). They shouldn't even mention the creek in the description. You can not hear it and it is so far down the mountain you can not get to it. As far as walking to anything, be prepared to hike. It isn't far to the main road, but a steep incline. You would have to be in shape to walk it. My suggestion if you stay here is to bring your Raid and your own supplies!

  Owner response: Let me begin by saying that we get many compliments about this cabin, the fair price, the location and the large size of it. We have had many people that have stayed in it and advertized it for about 5 years on VRBO and have had very few complaints. Why all of a sudden, with this person, were their so many problems? As an owner of a property, we are not able to keep people from posting reviews of this kind on this website, the only thing we can do is stop advertising here. And this is what I intend to do when my ad with VRBO expires. I will now address her comments. When she called me the around 4 PM the day of check in she was not even at the cabin but was on her way, she had not even seen the cabin at this time. She stated that there was a roach problem based on what other people at the cabin was telling her. I immediately sent my maintenance man to address any concerns there were and spray for any pests. He found one dead roach in the cabin while he was there. They said they did not want it sprayed until after they left ,so he followed their instructions. If there was such a problem with roaches, why would they not want him to spray. And if there was such a problem, why did they stay there? As far as the beds were concerned, they told Joe not to worry about them either, this was news to me that there was any problem with any of the beds, but I am having this taken care of. We had a group stay the weekend before these people and I suppose they may have gotten damaged then. She was not very specific about the kitchen not bieng stocked well, we have all the normal dishes, pots and pans, etc for a any group of 15 people. As far as the glasses are concerned, we have purchased more and put them there, these sometime get broken by prior groups. The creek is about 200 yards form the cabin, and when the water is rushing at night, you can, in fact hear it, because I have heard it many times. There is an incline walking from the creek to the cabin, but this is the mountains. It also states in our policy information, that we furnish starter paper goods for guests, it is not like a motel in which they replenish these supplies everyday, so if she would have read the information I had furnished her, she would have known this.The front yard at the cabin is large, but yes not prefectly level, but after all this is the mountains, not the flat desert. The grass was cut the day after they arrived and on schedule, so I'm not sure what the complaint is there.

  Did you find this review helpful? Yes | No Helpful votes: 3/3

Additional information about rental rates

Refundable Security Deposit of 300.00 can be paid in lieu of N/R Damage Deposit.

Fees:

• N/R Reservation Fee: $125 + tax
• N/R Damage Fee: $50 + tax
• Tax Rate 14%

Cancellation policy:

We are delighted to confirm your reservation. Guest renting cabin must be 25 years of age or older. PAYMENT IN FULL is required 30 days before check-in and credit card is automatically charged unless personal check or money order has been received by due date.3% additional fee added if balance is paid by credit card. A $25.00 service charge will be added to any returned checks. Please email us if you prefer to have your credit card charged. COMBINATION (KEYLESS ENTRY) TO CABIN WILL BE GIVEN TO GUEST 2 DAYS PRIOR TO ARRIVAL DATE. PLEASE DO NOT ARRIVE AT THE UNIT BEFORE 4 PM! CHECK-OUT IS NO LATER THAN 11 AM! ($25.00 per hour additional charge for late check-out or early check-ins). Place dishes in dishwasher and trash in proper receptacle upon departure. SMOKING is not allowed inside cabin. No pets ($150.00 charge if pet has been in unit)! No refunds are issued due to weather conditions. Cancellations: To cancel a reservation, the guest named on the rental agreement must notify us by email of the request to cancel. Reservation fee will be forfeited on all cancelled reservations charged. Cancellations made less than 60 days prior to the arrival date will result in all funds deposited being non-refundable. If we can rebook the unit for the same dates, you will be refunded the amount at which the unit was rebooked, even if it is a lesser amount. If cancelling 7 days or less, prior to 4pm on your arrival date, there are no refunds. Policy Information Security/Damage Deposit: An initial security deposit may be charged to confirm your reservation. This deposit will be held for up to 10 days after check out date to insure that property was maintained and well cared for by renter. If there are no damages or extra cleaning charges required, this deposit will be returned in full. Refund Policy: All our properties are privately owned. Descriptions, bed sizes, amenities and names of cabins are subject to change without notice. Your cabin/chalet will be inspected prior to your arrival to ensure that all equipment is in good working order. In the event of a mechanical failure, we will make every effort to have all reported malfunctions corrected as promptly as possible. Neither the rental company nor the property owner will be obligated to give replacements or refunds in the event of failure or absence of any item, or for any public utility including television service. No refunds will be given due to early departure. This includes departures due to inclement weather. You are responsible for the entire booking once your reservation has been made. Reservation Transfer Policy & Fee: To shorten confirmed reservation dates, change dates or units, a $50 fee will be charged. Guest must notify us either in written or verbal form of the requested change and a new confirmation will be issued that must be signed and returned to us. No reservation dates may be shortened or units changed 30 days or less prior to the original arrival date. Check-In and Late Arrivals: Check-in begins at 4 pm. Our goal is to have all units available by 4 pm. Cleaning and maintenance is sometimes unavoidably delayed by seasonal traffic and/or inclement weather. If you arrive early to avoid traffic, you may have to wait. Late arrival should be avoided if possible. Large Groups & Receptions: Our homes are to be used for the QUIET enjoyment of our guests and NOT to be used for loud or wild parties. "Disturbing the Peace" may result in eviction and/or loss of security deposit. Please be aware that while we allow quiet receptions, the sleeping capacity of the home cannot be exceeded and the guest must dispose of excessive garbage in trash bins. No student groups or house parties are allowed. Check-Out and Departure, 11 AM: We are sorry you have to leave at all, however, we must insist on a 11 AM check-out time. Leave your unit "broom clean" and in the same order as your arrival except for linens. All dishes and cookware must be washed and put away, garbage sealed in plastic bags and placed in trash bins. BBQ grill to be left clean. A minimum fee of $50.00 will be charged if excessive cleaning is required. Leave lights, televisions and other appliances turned off. Leave heat set at 55 degrees or air conditioning at 85 degrees and fireplace screen or glass doors closed and secured. Leave all windows and doors closed and locked. Pile wet linen, towels, etc. on the shower floor or in the bathtub. Furnishings must be returned to their original positions. Housekeeping: All of our homes provide bed linens, 1 bath towel and wash cloth per person, and 2 hand towels per bathroom for the occupancy of the unit along with a STARTER supply of bar soap, dish soap (laundry soap is not provided) and paper goods. The house is cleaned, hot tub is drained, refilled and sanitized and beds (except sofa beds) are made prior to your arrival. This is a "Housekeeping Unit". Daily maid service is not provided and guests are expected to launder towels, etc. as needed during their stay. Each unit is inventoried after each use. Upon arrival report any apparent damage, housekeeping issues, shortage of furnishings or equipment immediately to me at 1-800-707-1412. Your silence indicates full acceptance of the unit and its condition. Only artificial holiday decorations are permitted and all evidence of any guest decorations must be properly disposed of upon departure. ITEMS PRESENT at the the cabin include: ample gas for the BBQ grill, blender,toaster,microwave, dishwasher, d/w powder, coffeemaker(you must bring your own coffee), basic silverware, cooking utensils, plates, bowls, cups,glasses, cooking pots and pans, can opener, and iron with ironing board. ITEMS TO BRING: clothes hangers, beach towel for hot tub, laundry detergent, food, salt and pepper, flashlight, plastic wrap, aluminum foil, shampoo, and camera. Trash Removal: All trash is removed by guest from each unit at the end of each reservation. Please do not allow outside containers to overflow due to problems from bears and other animals. If bins are full, tie bags up and leave inside the main exit door. Insects: Though all units are sprayed regularly by a professional pest control company, ladybugs, wasps and other insects sometimes affect rental units. Guests are expected to vacuum or dispose of small amounts of ladybugs, flies, wasps or bees. In the event of a major infestation, the office will call maintenance or pest control to attempt to solve the problem. No refunds are given for the presence of insects. Maintenance: Be sure to call our office with any maintenance issues, sometimes this is the only way we find out something needs attention. We do everything possible to keep all equipment in good working order. However, it is impossible to guarantee that all appliances, hot tubs, hot water heaters, etc. will be in working order 100% of the time. We do guarantee to correct all deficiencies as soon as possible during normal business hours. There will be no refunds or adjustments for malfunctions. Report all maintenance problems to the office, 1-800-707-1412. If it is after hours, be certain to leave your phone number and the nature of the problem with the answering machine. Non-emergency maintenance will be handled the next day. Management reserves the right to perform exterior and/or interior maintenance during your stay with or without notice to you, however, in the event maintenance must be performed we will do our best to do so without inconvenience to you. Hot Tubs – Spas – Pools: Hot tubs are drained, cleaned and refilled prior to ecac checkin, with this in mind, your hot tub may not be warm until later in the evening. It is important to note that there are certain health risks that are associated with the use of a hot tub, spa and/or swimming pool. It is the responsibility of the registered guest to inform anyone using these facilities during the term of the stay of the potential hazards. If you have any questions concerning the operation of the tub call the office during business hours. Children under the age of 16, pregnant women and persons with heart conditions or skin sensitivities should not use the hot tubs. Hot tubs will be inspected after each rental. If any items such as food, alcohol, soaps or bath products, etc. are found in the hot tub, you will be charged an excessive cleaning fee of $150. Covers should remain on the hot tub at all times when not in use. Hot tub covers are for insulation purposes and are not designed to support a person. DO NOT STAND OR SIT ON HOT TUB COVERS, they will break. Damage to any cover will result in a $350 charge. Fireplaces: Our homes are equipped with a gas burning fireplace(s). Fireplaces may not be operational during the months of May through September. No foreign materials are to be burned in gas fireplaces. Pet Policy: No pets are allowed. There will be an additional cleaning fee of $150 if a pet has been in the unit. No Smoking Policy: No smoking is allowed within the cabins. There are outdoor decks provided on which smoking is allowed. Utilities: Please do not run heat or air conditioning with doors or windows open. Upon departure, set thermostat at 85 degrees in the summer months and 55 degrees in the winter months. Lost and Found: If you find you have left something behind, call our office 1-800-707-1412 and we will try to locate the missing item(s). If the item(s) is located the cost of locating, packaging, and shipping will be charged to you. Television, Security Cameras: Because our units are privately owned homes the method and level of TV service (cable, satellite, and antenna) is determined by the owners and by the service that is available in the area. Premium channels are typically NOT available. We assume no responsibility for TV reception or operation and cannot guarantee that specific channels will be available. We will be happy to assist you by phone to help you with TV related problems. However, if you insist that we travel to the unit to assist you and we find that the problem with the system is due to user error there will be a minimum $35.00 charge. If television or VCR wiring is changed to facilitate use of games etc. it must be returned to the same condition as when received. Outside security cameras may or may not be present at the cabin you are staying in. Weather: Weather changes quickly in the mountains. For an up to date weather forecast you can visit the web site, (www.weather.com). You should plan your trip according to the weather. In winter, though our weather is ordinarily fine, you should come prepared with extra food, 4-wheel drive if possible and/or chains. It is also advisable that you carry a bag of rock salt in your vehicle. Please be aware that we do not refund for bad weather, no shows, early check out and we cannot provide transportation of any kind! We do not guarantee any road surface conditions. We do not refund due to road conditions. Description & Brochure Errors: We make every effort to assure that all descriptions and representations from us, in on our Internet Site are accurate. However, we are not responsible for errors in the furnishings or amenities. Prices, amenities, and/or minimums are subject to change with or without notice. Call us at 1- 800-707-1412 Office Hours: 10:00 a.m. to 9:00 p.m. I, the undersigned, understand that I will be held responsible for the care of the property being rented under my name. I have read all pages of this confirmation and acknowledge its content. I accept full responsibility for additional guest, damages, or extra cleaning charges during my occupancy, or those discovered after departure from the above rental. Further, I understand these charges will be charged to me. Signature - ________________________________DL# - ____________________ Make of Car - ___________________________Tag #________________________ Local Cabin Map: Go through Pigeon Forge to Gatlinburg. Follow the red lights to red light #3 and take a left. Go to red light #1A and take the right fork, which is Roaring Fork Road. Go 1/2 mile to Lewis Claybo and turn right to the end of the street and you are at Majestic Memories Log Cabin. The # 353 is in the front of the cabin.

100% refund if canceled at least 60 days before arrival date.