Nature's Haven, 20% Off Til Rates 5/23/13!! 3 Night Min

• Great place for Family Reunion!

  Great place for Family Reunion!

  • Guest Shirley
  • Date of stay 04/01/13
  • Review Submitted 04/09/13
  We had 20 family member including 9 kids (aged 2-16). The kitchen was well-stocked with pans and utensils for a large crowd. There was room for the kids to play, close to town for the shoppers, lots of trails and waterfalls for the hikers. It was wonderful to have a place large enough for all of the family. Glenn answered emails quickly before our visit, check-in was easy, and when the element in the oven burned out, he had it replaced the next day. It was a very enjoyable stay!

  Recommended for: Age 55+, families with teenagers, sightseeing, families with young children, adventure seekers.

  Owner response: Thanks so much Shirley for you Great review on this cabin. We strive to keep folks happy and getting these reviews makes us feel good about the job we are doing. Glenn

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Resurrection 2013

  Resurrection 2013

  • Guest Rosa
  • Date of stay 01/26/13
  • Review Submitted 01/29/13
  Nature's Haven was absolutely gorgeous! Very secluded, quiet, yet close to town, with easy access. Everything was exactly as described, and more! The cabin was immaculate! Previous experiences with rental cabins left me dreading opening the door, but when I did, I loved the attention to detail...from the towels folded into swans on the king beds, the jet tubs in the Master Suites, and it was clean! When we arrived, there had just been a major ice storm. One call to Glen, and I knew where to find Ice Melt, and shovels! From the balconies, the sound of the creek is wonderful...especially for early morning coffee, as you watch the sunrise. Even in below freezing temps! Our weekend included early mornings, as well as late nights, and the motion-sensitive lighting was a huge help, and very strategically placed. Our youth group has asked that we book the cabin for next year!

  Recommended for: Families with teenagers, girls getaway, sightseeing, families with young children, romantic getaway, adventure seekers.

  Owner response: Thanks again Rosa, I am so glad your group enjoyed the Nature's Haven cabin and had a good time. I try to make a group's stay as comfortable as possible because when I travel, I don't like unpleasant surprises either. Thanks, Glenn

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Resurrection 2013

  Resurrection 2013

  • Guest Rosa
  • Date of stay 01/20/13
  • Review Submitted 01/29/13
  When we arrived, we found the place spotless, with everything the description said, and more! Very secluded, quiet, but with lots of motion-sensitive lights to help us find our way into and out of the cabin for our meetings. The beds were extremely comfortable, with lots of room, and we felt right at home! Previous stays were less than desirable at other cabins, but with the cleanliness and attention to detail at Nature's Haven, we hope to stay there again!

  Recommended for: Age 55+, families with teenagers, girls getaway, sightseeing, families with young children, romantic getaway, adventure seekers.

  Owner response: Thank you for a kind and honest review. We strive to keep our casbins in top shape and report only factual information concerning what is included with the cabin. Please let us know if you ever want to stay with us again, you were a great group. Thanks, Glenn

  Did you find this review helpful? Yes | No Helpful votes: 0/0

• Great Time in the Smokies!

  Great Time in the Smokies!

  • Guest Miranda
  • Date of stay 05/19/12
  • Review Submitted 05/29/12
  My family and I had a great time in the cabin. The kids loved chilling out in the loft, while the adults leaned towards the pool table. We ate breakfast on the porch watching some of the most beautiful scenery God created. I loved the fact that the cabin feels so much a part of the mountains, but is so close to EVERYTHING! Would definitely visit again. Glen also was easy to reach with our last minute questions. Thanks for that.

  Recommended for: Age 55+, families with teenagers, girls getaway, people with disabilities, sightseeing, families with young children.

  Owner response: Hello Miranda, Thanks for such a wonderful review of our cabin. You are very right about the beautiful scenery around the cabin, and all sorts of wildlife meander around the area. If you ever decide to stay at one of our cabins again, be sure to remind me that you stayed in this one, and we will give you a good discount for taking your time to leave such a kind and honest review. Glenn

  Did you find this review helpful? Yes | No Helpful votes: 4/4

• Lighthouse Youth

  Lighthouse Youth

  • Guest Willis
  • Date of stay 04/10/12
  • Review Submitted 04/18/12
  We had a great time in Natures Haven, it was easy to get too and close to downtown Gatlinburg. The cabin was great, it was clean and had plenty of room for our youth church group.The kids enjoyed the gameroom . My seven year old really enjoyed his bed in the loft. I would and will recommend this cabin to anyone . I really liked all you had to do was drive straight to your cabin and not having to stop by some rental office first. The only bad part was we had to come home.

  Recommended for: Families with teenagers.

  Owner response: Hello again Frank, Thanks for such a nice review, we really appreciate you leaving it. You are welcome to stay again anytime, be sure to remind me who you are if you stay in any of our cabins, for a discount since you have been nice enough to leave this review. Glenn

  Did you find this review helpful? Yes | No Helpful votes: 4/4

• NICE!

  NICE!

  • Guest Michael
  • Date of stay 03/03/12
  • Review Submitted 03/18/12
  Nice cabin. Big, lots of room. enjoyed it. Seen lots of wild Turkeys. Owner seems cool. It was a little cheaper then other cabins in the area, but it could use some help. The pool table is so slanted its not worth using, The two pool sticks are so bent that they are worthless. The heat on the hot tub does not get hot enough, it needs to be adjusted. Its luke warm. They said it was 102 degrees, NO way, and guest can not adjust it. The knob on the fire place is hard to use. Nothing Too bad, but would like to see those items fixed and the Cameras removed before I stay again. I know Cameras are suppose to be used for security, but guest privacy should override that.

  Owner response: Hello Michael, I'm glad you liked the cabin. There is always wildlife around the cabin. I wish however you would have called me to fix the little problems, I don't always know about them unless someone calls me. I did send maintenance to level the pool table and check the temperature in the hot tub. The temperature still read 102 degrees with a digital thermometer. As far as the cameras, we do use them outside the cabin, both for our concerns and well as for guest safety. They are something a cabin owner just has to use in these times. Thanks, Glenn

  Did you find this review helpful? Yes | No Helpful votes: 7/8

• great trip!

  Guest comment entered by owner

  great trip!

  • Guest Dennis
  • Date of stay 02/11/12
  • Review Submitted 03/07/12
  Stayed at this cabin for a weekend with the family and thoroughly enjoyed ourselves!! Saw all the sights of Gatlinburg and had a great time especially coming home every night to this cabin.

  Did you find this review helpful? Yes | No Helpful votes: 1/1

• Awesome Trip

  Guest comment entered by owner

  Awesome Trip

  • Guest Jimmy Griffin
  • Date of stay 03/18/11
  • Review Submitted 03/21/11
  Thank you we realy enjoyed our stay it was an awesome trip.

  Did you find this review helpful? Yes | No Helpful votes: 1/4

• "An amazing experience!!!"

  Guest comment entered by owner

  "An amazing experience!!!"

  • Guest Cliff R
  • Date of stay 09/10/10
  • Review Submitted 02/01/11
  This was a wonderful place to stay with a view of the mountains right out the door. We actually saw deer in the front yard. Wildlife is all around. It is literally about a mile to the strip in downtown Gatlinburg. My favorite part about the cabin was the spacious kitchen and gathering room it had. When I go back I will definitely be staying there. The price was very fair as well.

  Did you find this review helpful? Yes | No Helpful votes: 6/7

• "A wonderful and relaxing week with family."

  Guest comment entered by owner

  "A wonderful and relaxing week with family."

  • Guest Bill J
  • Date of stay 10/03/10
  • Review Submitted 02/01/11
  I found this cabin to work out great. The cost was split between two families, so the value was outstanding. It was also located only minutes from downtown Gatlinburg. Also, the management team was very helpful with our reservation

  Did you find this review helpful? Yes | No Helpful votes: 2/3

Additional information about rental rates

Pay 300.00 refundable security deposit or 50.00 non-refundable damage fee whichs covers up to 300.00 accidental damages.

Fees:

• Reservation Fee: $175 + tax
• Non Refundable Damage Fee: $50 + tax
• Tax Rate 14%

Cancellation policy:

We are delighted to confirm your reservation. Guest renting cabin must be 25 years of age or older. PAYMENT IN FULL is required 30 days before check-in and credit card is automatically charged unless personal check or money order has been received by due date.3% additional fee added if balance is paid by credit card. A $25.00 service charge will be added to any returned checks. Please email us if you prefer to have your credit card charged. COMBINATION (KEYLESS ENTRY) TO CABIN WILL BE GIVEN TO GUEST 2 DAYS PRIOR TO ARRIVAL DATE. PLEASE DO NOT ARRIVE AT THE UNIT BEFORE 4 PM! CHECK-OUT IS NO LATER THAN 11 AM! ($25.00 per hour additional charge for late check-out or early check-ins). Place dishes in dishwasher and trash in proper receptacle upon departure. SMOKING is not allowed inside cabin. No pets ($150.00 charge if pet has been in unit)! No refunds are issued due to weather conditions. Cancellations: To cancel a reservation, the guest named on the rental agreement must notify us by email of the request to cancel. Reservation fee will be forfeited on all cancelled reservations charged. Cancellations made less than 60 days prior to the arrival date will result in all funds deposited being non-refundable. If we can rebook the unit for the same dates, you will be refunded the amount at which the unit was rebooked, even if it is a lesser amount. If cancelling 7 days or less, prior to 4pm on your arrival date, there are no refunds or reschedules. Policy Information Security/Damage Deposit: An initial security deposit may be charged to confirm your reservation. This deposit will be held for up to 10 days after check out date to insure that property was maintained and well cared for by renter. If there are no damages or extra cleaning charges required, this deposit will be returned in full. Refund Policy: All our properties are privately owned. Descriptions, bed sizes, amenities and names of cabins are subject to change without notice. Your cabin/chalet will be inspected prior to your arrival to ensure that all equipment is in good working order. In the event of a mechanical failure, we will make every effort to have all reported malfunctions corrected as promptly as possible. Neither the rental company nor the property owner will be obligated to give replacements or refunds in the event of failure or absence of any item, or for any public utility including television service. No refunds will be given due to early departure. This includes departures due to inclement weather. You are responsible for the entire booking once your reservation has been made. Reservation Transfer Policy & Fee: To shorten confirmed reservation dates, change dates or units, a $50 fee will be charged. Guest must notify us either in written or verbal form of the requested change and a new confirmation will be issued that must be signed and returned to us. No reservation dates may be shortened or units changed 30 days or less prior to the original arrival date. Check-In and Late Arrivals: Check-in begins at 4 pm. Our goal is to have all units available by 4 pm. Cleaning and maintenance is sometimes unavoidably delayed by seasonal traffic and/or inclement weather. If you arrive early to avoid traffic, you may have to wait. Late arrival should be avoided if possible. Large Groups & Receptions: Our homes are to be used for the QUIET enjoyment of our guests and NOT to be used for loud or wild parties. "Disturbing the Peace" may result in eviction and/or loss of security deposit. Please be aware that while we allow quiet receptions, the sleeping capacity of the home cannot be exceeded and the guest must dispose of excessive garbage in trash bins. No student groups or house parties are allowed. Check-Out and Departure, 11 AM: We are sorry you have to leave at all, however, we must insist on a 11 AM check-out time. Leave your unit "broom clean" and in the same order as your arrival except for linens. All dishes and cookware must be washed and put away, garbage sealed in plastic bags and placed in trash bins. BBQ grill to be left clean. A minimum fee of $50.00 will be charged if excessive cleaning is required. Leave lights, televisions and other appliances turned off. Leave heat set at 55 degrees or air conditioning at 85 degrees and fireplace screen or glass doors closed and secured. Leave all windows and doors closed and locked. Pile wet linen, towels, etc. on the shower floor or in the bathtub. Furnishings must be returned to their original positions. Housekeeping: All of our homes provide bed linens, 1 bath towel and wash cloth per person, and 2 hand towels per bathroom for the occupancy of the unit along with a STARTER supply of bar soap, dish soap (laundry soap is not provided) and paper goods. The house is cleaned, hot tub is drained, refilled and sanitized and beds (except sofa beds) are made prior to your arrival. This is a "Housekeeping Unit". Daily maid service is not provided and guests are expected to launder towels, etc. as needed during their stay. Each unit is inventoried after each use. Upon arrival report any apparent damage, housekeeping issues, shortage of furnishings or equipment immediately to me at 1-800-707-1412. Your silence indicates full acceptance of the unit and its condition. Only artificial holiday decorations are permitted and all evidence of any guest decorations must be properly disposed of upon departure. ITEMS PRESENT at the the cabin include: ample gas for the BBQ grill, blender,toaster,microwave, dishwasher, d/w powder, coffeemaker(you must bring your own coffee), basic silverware, cooking utensils, plates, bowls, cups,glasses, cooking pots and pans, can opener, and iron with ironing board. ITEMS TO BRING: clothes hangers, beach towel for hot tub, laundry detergent, food, salt and pepper, flashlight, plastic wrap, aluminum foil, shampoo, and camera. Trash Removal: All trash is removed by guest from each unit at the end of each reservation. Please do not allow outside containers to overflow due to problems from bears and other animals. If bins are full, tie bags up and leave inside the main exit door. Insects: Though all units are sprayed regularly by a professional pest control company, ladybugs, wasps and other insects sometimes affect rental units. Guests are expected to vacuum or dispose of small amounts of ladybugs, flies, wasps or bees. In the event of a major infestation, the office will call maintenance or pest control to attempt to solve the problem. No refunds are given for the presence of insects. Maintenance: Be sure to call our office with any maintenance issues, sometimes this is the only way we find out something needs attention. We do everything possible to keep all equipment in good working order. However, it is impossible to guarantee that all appliances, hot tubs, hot water heaters, etc. will be in working order 100% of the time. We do guarantee to correct all deficiencies as soon as possible during normal business hours. There will be no refunds or adjustments for malfunctions. Report all maintenance problems to the office, 1-800-707-1412. If it is after hours, be certain to leave your phone number and the nature of the problem with the answering machine. Non-emergency maintenance will be handled the next day. Management reserves the right to perform exterior and/or interior maintenance during your stay with or without notice to you, however, in the event maintenance must be performed we will do our best to do so without inconvenience to you. Hot Tubs – Spas – Pools: Hot tubs are drained, cleaned and refilled prior to ecac checkin, with this in mind, your hot tub may not be warm until later in the evening. It is important to note that there are certain health risks that are associated with the use of a hot tub, spa and/or swimming pool. It is the responsibility of the registered guest to inform anyone using these facilities during the term of the stay of the potential hazards. If you have any questions concerning the operation of the tub call the office during business hours. Children under the age of 16, pregnant women and persons with heart conditions or skin sensitivities should not use the hot tubs. Hot tubs will be inspected after each rental. If any items such as food, alcohol, soaps or bath products, etc. are found in the hot tub, you will be charged an excessive cleaning fee of $150. Covers should remain on the hot tub at all times when not in use. Hot tub covers are for insulation purposes and are not designed to support a person. DO NOT STAND OR SIT ON HOT TUB COVERS, they will break. Damage to any cover will result in a $350 charge. Fireplaces: Our homes are equipped with a gas burning fireplace(s). Fireplaces may not be operational during the months of May through September. No foreign materials are to be burned in gas fireplaces. Pet Policy: No pets are allowed. There will be an additional cleaning fee of $150 if a pet has been in the unit. No Smoking Policy: No smoking is allowed within the cabins. There are outdoor decks provided on which smoking is allowed. Utilities: Please do not run heat or air conditioning with doors or windows open. Upon departure, set thermostat at 85 degrees in the summer months and 55 degrees in the winter months. Lost and Found: If you find you have left something behind, call our office 1-800-707-1412 and we will try to locate the missing item(s). If the item(s) is located the cost of locating, packaging, and shipping will be charged to you. Television, Security Cameras: Because our units are privately owned homes the method and level of TV service (cable, satellite, and antenna) is determined by the owners and by the service that is available in the area. Premium channels are typically NOT available. We assume no responsibility for TV reception or operation and cannot guarantee that specific channels will be available. We will be happy to assist you by phone to help you with TV related problems. However, if you insist that we travel to the unit to assist you and we find that the problem with the system is due to user error there will be a minimum $35.00 charge. If television or VCR wiring is changed to facilitate use of games etc. it must be returned to the same condition as when received. Outside security cameras may or may not be present at the cabin you are staying in. Weather: Weather changes quickly in the mountains. For an up to date weather forecast you can visit the web site, (www.weather.com). You should plan your trip according to the weather. In winter, though our weather is ordinarily fine, you should come prepared with extra food, 4-wheel drive if possible and/or chains. It is also advisable that you carry a bag of rock salt in your vehicle. Please be aware that we do not refund for bad weather, no shows, early check out and we cannot provide transportation of any kind! We do not guarantee any road surface conditions. We do not refund due to road conditions. Description & Brochure Errors: We make every effort to assure that all descriptions and representations from us, in on our Internet Site are accurate. However, we are not responsible for errors in the furnishings or amenities. Prices, amenities, and/or minimums are subject to change with or without notice. Call us at 1- 800-707-1412 Office Hours: 10:00 a.m. to 9:00 p.m. I, the undersigned, understand that I will be held responsible for the care of the property being rented under my name. I have read all pages of this confirmation and acknowledge its content. I accept full responsibility for additional guest, damages, or extra cleaning charges during my occupancy, or those discovered after departure from the above rental. Further, I understand these charges will be charged to me. Signature - ________________________________DL# - ____________________ Make of Car - ___________________________Tag #________________________ Local Cabin Map: Go through Pigeon Forge to Gatlinburg. Follow the red lights to red light #3 and take a left. Go to red light #1A and take the right fork, which is Roaring Fork Road. Go 1/2 mile to Lewis Claybo and turn right to the end of the street and you are at Nature's Haven Log Cabin.

100% refund if canceled at least 60 days before arrival date.