2/10 Terrible
Jennifer J.
Sep 26, 2023
Disliked: Check-in, communication, location, listing accuracy
Horrible
Due to my not having an international calling plan I was unable to get in touch with the assistant that was to let me in to the rental upon arrival. When I did not hear back from the assistant I used the call box to ask for help from a neighbor living on the premises who said she would get in touch with the woman needed to speak to in order to be let in. After sitting on the street across from the property for over 2 hours, the woman I spoke to earlier finally appeared with some keys and offered to help me with my things. The whole arrangement was very unorganized being that these people had no back up plan for my arrival say there were to be a communication issue which ended up being the case. The fact that someone lived on the property had the ability to let me in and yet nothing had been put in place were I to show up for a rental I had paid in advance for is beyond incomprehensible, especially for a visiting tourist unfamiliar with the area.Then while I was out after being told I would be charged extra for use of the air conditioner Danila's assistant Luna went in when I was out to remove the remote's and open my windows. My gawd! What a sneaky thing to do. And then when I mentioned that I noticed this and that I didn't want anyone in the place when I wasn't around I was responded to with a "Don't worry, no one is going to disturb your privacy"? What a joke! The only decent thing about my stay was the kind woman"Mirela"living on the property.
Jennifer J.
Stayed 6 nights in Aug 2023