4/10 Poor
Cathy W.
Oct 26, 2023
Liked: Cleanliness
Disliked: Check-in, communication, location, listing accuracy
Such a Pain and Disappointment
Condo is oddly located in a shopping center with garage parking that does not accommodate trucks. We were given lot instructions for parking but they were not clear. Our bikes would not fit in garage storage. The entrance procedures and codes were lengthy. Elevator broke our first day and remained out of commission our entire stay. The day we left I made 15 trips up and down four flights of stairs to carry cooler contents, coolers, suitcases, garbage and recycling, etc as well as to go in and out for our daily activities. Without the elevator a key was needed to access stairwells. Only one key per condo so we could not split up and when we requested an additional key our request was rudely received by housekeeping. The washing machine was moldy. When we reported this housekeeper again was rude and told us it was used regularly. When she brought a key she dropped off cleaning tablets for us to clean the washer but did not clean it herself. We felt the elevator issue could have been addressed in a much more timely manner and that the property overall was disappointing and subpar.
Cathy W.
Stayed 4 nights in Jul 2023