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5/5 Excellent
Oct 22, 2023
August vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed at HS for about 15 years now. This trip we had to call maintenance on Sunday as the kitchen lights stopped working. The maintenance man said it was not the bulbs but the entire mechanism. It did not get fixed until Tuesday as Maintenance was busy with scheduled pest control. Later in the week when heating up food, the glass plate in the microwave popped into pieces. Maintenance was very quick to handle the issue. A few suggestions for HS, when a guest is checking in.. ask if they are a returning guest. After driving for hours (12) the spiel of the check in procedure is too long. If it’s a returning guest maybe a quick highlight if there are changes from the previous season, obtain any other info by an email ahead of time. The 3 hoses on the bridge are great but add the others back. The bridge was getting clogged up with people waiting for hoses. If the others are added back, more people could use them on the dock area and thin out the bridge users. All staff was nice. Aside from the unusual maintenance issues, the room was perfect. Thank you HS for a wonderful Aug. vacation.