A perfect getaway

Guest: Theresa (Rancho Palos Verdes, CA)
Date of Stay: 02/03/12 Review Submitted: 02/07/12

This was our second time staying here in one month. We went for my birthday and returned again this past weeekend. It's the perfect location, wtih beautiful views of the lake from both the master bedroom and the living room. We parked our car and never had to get back into it until we left. You get the code to go behind the gates and take a nice hike around the lake. Michael, the owner made everything so easy for us. If your looking for the perfect getaway, look no more. This place is a gem and we will be returning again very soon.

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers, girls getaway, age 55+, families with young children, families with teenagers.

"Awesome"

Guest: Gamma (Murrieta, Ca.)
Date of Stay: 06/03/11 Review Submitted: 06/08/11

Had an easy time making reservations with owner, Michael. He sent detailed information with direction, codes,etc. It was a weekend to celebrate my and granddaughter's birthdays. First thing my two granddaughters said as they walked in and upstairs was "awesome". The den upstairs was so much fun for them. Four of us grownups had large bedrooms. Plenty of room that that would sleep many people. The place has lots of security so there is a code to get in the gate which made us feel secure and it was well maintained. Quiet too. Walked to the grocery store and down into the village with lots of stores and restaurants. BBQ one night and watched movies with a fire in the fireplace. Very relaxing and fun weekend. Thanks Michael.

Owner response:Thanks guys! Glad you had a great time up at the lake. You're certainly welcome back anytime. Michael (Owner)

Recommended for:Romantic getaway, sightseeing, girls getaway, age 55+, families with young children, families with teenagers.

Fantastic location, beautiful townhouse!

Guest: Shel (Los Angeles, California)
Date of Stay: 11/25/10 Review Submitted: 03/01/11

My wife, my three kids and I have stayed at your beautiful townhouse now for the past four years, over Thanksgiving weekend, and we look forward to it each year! Lake Arrowhead's magnificent beauty is beyond discription, and your townhouse, with it's fantastic view of the Lake, is always a pleasure! Having a full kitchen at our disposal allows us to have most meals "in house", while dining out on occasion. A quick jog across the street brings us to the convenient market, to quickly pick up any incidentals we may need. We look forward to again visiting Lake Arrowhead for Thanksgiving 2011, and staying at your townhouse! It truely is one of the highlights of the year my wife and kids, as well as I, look forward to! Thanks Sheldon Weisel

Recommended for:Sightseeing, adventure seekers, age 55+, families with young children, families with teenagers.

Awesome location, awesome view, very enjoyable

Guest: Alanna (Santa Barbara, CA )
Date of Stay: 02/25/11 Review Submitted: 03/01/11

Thanks for the great hospitality. Your lake view condo is EXACTLY what we were after for our trip up to the Lake. We usually stay at the Arrowhead Resort right across the street. It was so nice to have all the amenities of home, bbq, fireplace, and the view was much better for less the price! The condo layout was great. Appreciated dealing with you Michael, you made the process very easy and were very easy going. We'll be back up.

Owner response:Thanks! Glad you guys enjoyed yourself up there. We were just up there ourselves, after receiving our first negative feedback in six years we had the place completely cleaned top to bottom, the whole interior freshly painted, new patio furniture, kitchen completely cleaned, and new fixtures, so it's really fresh up there! Thanks for the response. You guys are welcome anytime. - Michael

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers, age 55+, families with young children.

Not so happy

Guest: kimo (Arizona)
Date of Stay: 02/03/11 Review Submitted: 02/26/11

We chose this condo for our 29 th anniversary. We were given the wrong address and drove around for 1 hour in the dark until we found it. Then ended up in a hotel once we found the condo because it was so dirty we couldn't even put our food in the refridgerator and we were afraid to sleep in the beds before we washed the sheets. There were hardly any pots or pans,no pot holders,no dish towels dirty dishes,dirty microwave, thick dust under beds and couches broken tile all over the balcony, cobwebs all over the ceilings and a huge spider visitor one night.The third day there was no hot water. Things were beginning to be ok and we liked the view so my mother in law wanted to possibly stay again and hire a cleaning crew before she came but then the day before we left the plumbing sprung a leak and we had to leave a day early, that took the cake. The owner was Not accomodating at all. He never offered to give us a refund for one of the nights especially when the plumbing was leaking. Our truck would not fit in the garage and it was very hard to find parking because the security said you can't park in the underground garage or the shopping center overnight. On a good note it is a good location with good views but extremely dirty.

Owner response:In response, we pride ourselves as being very easy going owners and feel lucky to have owned our fantastic place at Lake Arrowhead for 6 years, and enjoy it often ourselves. We deem the bulk of this review excessive and a bit spiteful, but we'll touch on what we can. We have never run across any guests with any sort of issue (as noted by our 4 years of positive reviews), and have dozens of repeat guests. We do ask guests to leave non-perishable food in the fridge as we deem it wasteful otherwise. Upon finding out that this truly irritated these particular guests we had our cleaner over immediately to remove the items and re-clean the fridge. Our cleaner is right there in town, so if something’s not right it’s no big deal to have her over...she's happy to do so. Upon being notified of a plumbing drip we had Mountain Plumbing over to the condo within 20-minutes to repair. We were completely unaware the guests left early and, unfortunately, only realize that fact now. As far as the garage, parking, and directions, there is a full size one car garage, plenty of parking in the upper village next to the condo and there is really no benefit for us in making our place hard to find as it is right in Lake Arrowhead Village. Although, after this review we went up to the lake ourselves in March and had the place cleaned top to bottom, fully repainted the entire place, refinished the floors, stocked the kitchen with cooking supplies, installed new fixtures. All in all it's looking amazing after a nice spring clean. We’d love you to refer to our other reviews regarding cleanliness, location, and ease of use. We’d gladly give any guest that is truly bothered by this review a free night on any stay over three nights. Enjoy, and thanks, Michael – The Owner

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Great location!

Guest: Kim (Laguna Hills, CA)
Date of Stay: 01/22/11 Review Submitted: 01/31/11

We enjoyed a weekend up in Lake Arrowhead and we were so surprised at how close and convenient it was to the village. I know from the pictures it looked close and within walking distance, but we were pleasantly surprised at the ease of getting to the market for both food and movie rentals, shopping and restaurants. The townhouse had a lot of it's own movies to choose from as well as games. The view of the lake was beautiful and at night we enjoyed the lights in the village. The kids had a ball exploring the area! The king bed upstairs in the master bedroom was so comfortable, we slept like rocks! The property owner was helpful and accommodating with our reservations. We will be back to stay in the summer!

Owner response:Thanks guys! Glad you had a great time. Glad to be accommodating.

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers, girls getaway, families with young children, families with teenagers.

HOT SPOT

Guest: J and C Stubbs (Costa Mesa, CA)
Date of Stay: 04/09/10 Review Submitted: 04/14/10

Hi Michael, We had a great time at the condo. Loved the place. It had everything we needed. Your instructions were easy to follow, getting in and out of the condo was a breeze. We enjoyed the decor of your travels, it created a relaxing vibe. The view was great. We could not of asked for a more convenient spot. We forgot multiple things during our packing and was thrilled that Stater Brothers was literally 50 feet away. "Ice cream?... no problem be right back. Toothpaste?... I'll be two minutes". Loved that! We randomly ran into an acquaintance of my husbands brother who bartends at Papagyous. Papagyous is a must, ask for Michelle, great bartender! We had a great time there and at the resort, which was also 50 feet away! Thank you more making the trip so easy. We will want to use it again!

Owner response:Thanks guys! Glad you had a good time up there. Glad we could accommodate, you guys are welcome anytime. - Michael

Recommended for:Romantic getaway, tourists without a car, sightseeing, adventure seekers, girls getaway, age 55+, families with young children, families with teenagers.

Guest: the Shaws1 (Ventura, CA)
Date of Stay: 12/05/09 Review Submitted: 12/05/09

Great long weekend in Arrowhead. We were there in October and the weather was perfect for hiking and long walks on the lake path. Great location in the village, close to everything. Grabbed picnic makings at the market and food for dinner one night. Kids also liked the video rental machine they had there. Plenty of room at the condo and my boys loved sleeping in the upstairs extra room which they felt was like their own fort.

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Guest: Matt43 (Los Angeles, CA)
Date of Stay: 06/03/09 Review Submitted: 06/03/09

Plenty of space, everything you need, GREAT location, balcony with view of the lake and a grill.

Recommended for:

Guest: Tom Turley (Los Angeles, CA)
Date of Stay: 05/07/09 Review Submitted: 05/07/09

great place, great views of the Lake, and incredibly convenient within 50 yards of all the Village amenities. Also, very easy to find and easy to sign up, etc. thanks for the great weekend, we will come again.

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