Guestbook Comment

Guest: Anonymous
Date of Stay: 10/01/06 Review Submitted: 10/06/06

The location of this unit can't be beat! It's so close to the water; you couldn't get a better view. Shopping and restaurants are very convenient too. Best of all, Kaanapali beach is at your doorstep. We walked along it every day. In our opinion it's the nicest beach on the island. Prices were affordable and bookings were made easily and in a friendly manner. We would definitely recommend this to others. We will be back!!

Recommended for:

Rae - Sydney Australia

Guest: RaeRae (Sydney NSW Australia)
Date of Stay: 10/23/11 Review Submitted: 01/16/12

This was my sixth trip to Maui but my first stay at Maui Kai I stayed here at this wonderful property for 6 nights in October 2011. The condo is very spacious and so well equipped and very clean - very comfortable king size bed and excellent kitchen facilities. The location of the resort is perfect a short drive to Lahaina and walking distance to a supermarket you couldnt ask for more. The view - well it is absolutely spectacular - you are so close to the ocean it is amazing. Sitting on the lanai with a vino in hand was truly wonderful - the sunsets were awesome. The resort is well maintained - go down to the pool and meet your neighbours everyone was so lovely -I was travelling on my own and felt very secure and the resort staff very nice too. The owners Jennifer and Charlie were lovely and so helpful with all the booking arrangements Thank you for the use of your condo I loved it!

Recommended for:Girls getaway, sightseeing, romantic getaway, age 55+, tourists without a car.

Gena & Mike

Guest: Gena (Green Bay, Wisconsin, USA)
Date of Stay: 12/10/11 Review Submitted: 01/03/12

Stayed 12/10-12/24/2011 Great condo, everything you need is there. It's located in a great area close to restaurants, shopping & bus line. Pictures are accurate closest building to the ocean. Had a great vacation, can't wait to return and will book this same condo. Thanks Jennifer and Charlie, see you again soon!

Recommended for:Adventure seekers, sightseeing, families with young children, romantic getaway, age 55+, tourists without a car.

Really happy with this condo

Guest: ScottF (Redondo Beach, CA USA)
Date of Stay: 05/22/11 Review Submitted: 06/09/11

I stayed in this condo from May 22 through May 28, 2011. We had two adults and two kids. The condo has a bedroom with a King size bed that was comfortable. The living area has a fold out couch bed and the lanai also has a fold out couch bed. The view was as good as it gets. The lanai was very nice with glass doors, screens, and shades to keep the heat down in the late afternoon. The pool was noice too. The only issue was it was a little inconvienient to use the lock box key, however a key was provided for access to the room and pool area but the owners discourage you taking that key away from the condo because of the $50 charge if you loose it. I would reccomend this as a great place to stay, it was close enough to Lahina to be convienient, but far enough away to avoid the congestion. Rent a car and use this as your home base. I read a negative review that said they don't provide coffee filters and other incidentals, well there is a store in close walking distance to get anything you need, and a coffee shop close by too. I never expect rental condos to include incidentals; maybe you would complain if the mustard went bad...Thanks for such a great place to stay. Better book soon, the calendar is filling up fast...others must agree with me!

Owner response:I am very grateful for this kind review and very pleased that these guests enjoyed my condominium so much. The real reason we ask guests to leave the key in the lockbox is so that they don't lock themselves out because it can take sometime to obtain help to re enter the condo. We are individual owners and so the office is not legally allowed to help if guests lock themselves out. We have this arrangement as a safeguard. I am glad this family enjoyed everything else and we certainly have a lot of happy guests. I am so glad they loved the view and the location and I hope that we will see them again whenever they can come to Maui. Thank you from Jennifer

Recommended for:Adventure seekers, sightseeing, families with young children, romantic getaway, families with teenagers.

Excellent Stay - Very highly recommend!

Guest: Sam (Portland, OR)
Date of Stay: 05/19/11 Review Submitted: 05/23/11

My fiance and I had an amazing stay here. The view is insane and the unit is clean, roomy, and has some nice upgrades. I would (and will) highly recommend this place for anyone visiting Maui.

Recommended for:Romantic getaway.

Maui Kai~ This unit is cozy and clean!

Guest: Bill & Brenda Hedrick (Arizona)
Date of Stay: 03/02/11 Review Submitted: 05/18/11

We had a wonderful 4 wk stay in this sweet little unit March 2011. A vacation of our life time. One we will never likely be able to experience again. (We stayed in this unit in 2009 for 2 weeks) Up went the feet and enjoyed those island breezes coming off of the ocean, and listen to the ocean waves day and night. We brought the paper with us that Charlie & Jennifer give you when you agree to lease the unit with directions. When we got to the unit door… we opened that door together~! An exciting return for us~ * A L O H A *! It’s in our mind and hearts to be happy and enjoy ourselves, and oh how we did! We make Maui Kai our home away from home! They have a grill area down at the cabana in the pool area. We met other couples and families. It was never over crowded when sharing the spacious grills with others. Inside the cabana is a small kitchen with more cooking utensils and dishes for your barbequing needs. It was like having a big cook out with friends or family. In the evenings tiki torches burn all around you. Questions while there… just ask the Maui Kai office personnel. They are great to help! And you’ll find there are certainly no shortages of activity pamphlets in the lobby! Very helpful! So much to do on Maui! Nice place to eat your meals? “DUKES” is a very short walk up the beach with that island feel. Fun place to go no matter what age. If you never turn on the TV or your pc… just watching out that wide wide window in this unit and looking at the ocean is entertainment. We seen the whales and spinner dolphins. A few mornings at day break we seen green sea turtles. We seen a few monk seals (rare) swimming along the shore line. The shore/beach is right at the door! Not one tree between you and the ocean!!! Snorkeling is just out that door if your interested! Just bring your gear. This Maui Kai unit has everything you’ll need! The new big king bed is so comfortable~ The unit has cable and FREE internet. We fixed 90% of our meals right there and ate out on the lanai. We found the unit clean and fully supplied with all the amenities that the site said they did. You won’t find chocolates on fluffed pillows each night. You take care of it until you leave. Plan on making a grocery list and going to the store for your extra needs when you get there. You make it home while there. It’s cozy and a fun place to stay. Your vacation is what you put into it~ and this unit added to our unforgettable memories once again! Mahalo to you both Jennifer & Charlie!

Recommended for:Girls getaway, people with disabilities, romantic getaway, age 55+, families with teenagers, tourists without a car.

We found this unit very much accommodating and will come back again!

Guest: Bill & Brenda Hedrick (Arizona)
Date of Stay: 03/02/11 Review Submitted: 05/17/11

We take offense to the review the people wrote from NY who came the day after we left. We stayed from March 2nd until March 31st 2011. We don’t agree with your comments. Unless someone got into this unit between our exit and your arrival… which I doubt… We didn't leave any pan with burnt food on it. There wasn't a dirty dish or pan or any dirty utensils when we left. Everything was washed and all put away nice and neat. We do not drink coffee at all and there were coffee filters with the nice coffee machine. We bought a set of salt and pepper shakers and left them there. There was dish soap and dishwasher soap, scrubby and a brush for dishes, etc. We have stayed in this unit before and found all the needed items as we did this time. We found everything we needed in this kitchen. They have more then most. We never expect to find condiments such as mustard or ketchup. That is not an item to complain about. No binder of things to do? Right in the unit there was a load of different island magazines and pamphlets as you walked in on the right by the stereo. Channel 7 is the Visitor Channel. You can’t go anywhere that you don’t find pamphlets on things to see and do. Anyone who has been there knows that very well. When you leased the unit you didn't get a paper but everyone else did on how to get to the unit? Ok. Next… The people in the office of Maui Kai will help answer ANY questions on where to go. Most people make plans on this kind of vacation before arriving and can easily buy any excursion when there on the island. The unit had 2 snorkeling sets and all you have to do is look out off of the lanai on any given day and see people snorkeling right in front of you. I snorkel and I found my way to the ocean. We find your whole review disheartening and unbelievable being we were the occupants before you. We question your review and what you were trying to accomplish in writing it. If we leased a unit with the needed amenities missing we would have called the owners and not wait until after we left.

Recommended for:Girls getaway, sightseeing, romantic getaway, age 55+, families with teenagers, tourists without a car.

Should have been better, and could have

Guest: Anonymous (New York)
Date of Stay: 04/02/11 Review Submitted: 04/16/11

We have to say we were disappointed in our stay here. Yes, the location was great, and the place is right on the beach, just as anyone would want. But the place needed updating, and was only minimally fitted out. While there was appropriate kitchen equipment, the little things were just not there. There was a coffee machine, but no coffee filters. There was a dish washer, but no dish washer detergent. Things like that, you know, the little things you never should have to shop for. I mean, a hundred coffee filters cost two bucks, and what good is a dishwasher without soap? Not to mention none for the sink. Packets of mustard and ketchup? No. Salt and pepper? No. A brillo pad? No, and someone had obviously had a problem with that, since one of the pots had burnt-on food which might have been able to have been cleaned by some prior person had there been these essentials. Also, there was no help about things in the area. What would it have taken for the owners to have set up a binder about what was nearby? Where were good places to eat, or to snorkel, or wander, or do this or that? The Aloha spirit was just not there. It would not have taken much more than better personal attention to have improved things significantly. Things like explicitly saying how to get into the apartment, rather than leaving things unsaid, and hoping that the vacationer would figure it out. It was very disappointing, and need not have been so.

Owner response:For future guests information, here is the list of amenities that are available when you first arrive. There is always dish detergent for the dishwasher and for hand dish washing. Also, every guest is sent a confirmation letter with details of the lock box code and an explanation of how to enter the condo. Another point, there are so many coffee filters in the kitchen cupboard that they will last for a couple of years. My husband and I are always available if there are any problems at all. The above guest was upset because I was unable to give him a late check out because I had new guests arriving that afternoon. I hope this clarifies things for anyone who is looking to rent my condominium here in Kaanapali. Aloha from Jennifer and Charlie 4- xtra rolls of toilet paper 1- roll of paper towel 1-sponge 1- box of dishwashing detergent (replace as needed) 1- bottle of liquid detergent(refill as needed) 2- bar of soap 1- bottle of liqiud hand soap(refill as needed)

Recommended for:Sightseeing, age 55+, families with teenagers.

Great location

Guest: Don't have one (Wyoming, Michigan)
Date of Stay: 12/19/10 Review Submitted: 01/07/11

We enjoyed everything about our vacation. The view was fantastic. We saw whale from the lanai. The beach was great. The people were friendly. Hope to go back some time. Groceries were a short drive or walk. Great resturants. Slept well. Hope to go back some time.

Recommended for:Adventure seekers, girls getaway, families with young children, age 55+.

The view is outstanding!

Guest: steph98006 (Seattle)
Date of Stay: 11/17/10 Review Submitted: 11/26/10

Our family of 4 stayed here in November and just loved it. The view is awesome and the unit had everything we needed. The beaches were great fun and just right out the front door. The unit is convieniently located right by a nice grocery store, snorkel rental, etc. The king bed is very comfortable. My children slept on one of the pull out beds and had no complaints. This is a fantastic place to stay.

Recommended for:Adventure seekers, girls getaway, sightseeing, families with young children, romantic getaway, age 55+, families with teenagers.