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Disclaimer Information for Vacation Rental Advertisers and Renters on VRBO.com

VRBO.com is a venue to allow property managers and owners who subscribe to our website ("members") to list their vacation rental properties for rent and for travelers to research listings of rental properties. We are not a party to any rental transaction and we assume no responsibility for transactions relating to a potential or actual rental of any vacation property. Your use of this website is governed by our Terms and Conditions.

Travelers, be aware that: We do not verify the accuracy of information contained in the listings on our sites or otherwise provided to a traveler by a member. It is suggested that potential renters visit (or ask a friend to visit) properties in advance to confirm all aspects of their intended rental. While we know that it is often difficult to do this, it is the only method we know of for you to verify that the vacation rental will meet your needs.

In lieu of visiting the property in advance, we advise renters to ask owners in advance all their particular questions and concerns, prior to entering into a rental agreement. Travelers may also make additional inquiries to assure themselves that their vacation will go as planned, including requesting a list of references or to ask for past renter feedback from the member. At a minimum, be sure to receive in advance written confirmation of the member's policies on matters including advance deposits, security deposits and cancellations, preferably in the form of a rental agreement or lease. You should always avoid unusual forms of payment. Never use a wire transfer service, such as Western Union or MoneyGram, or an online escrow service when sending money (such as a deposit or rental fee). See information about Protecting Yourself when dealing with anyone you don't personally know.

Please note that we are not responsible for any member’s policies and pose no restrictions on their ability to change their rates or policies at any time. Members set their own Refund/Cancellation Policies. VRBO recommends that renters ask for and receive a written notice of the Refund/Cancellation policy from the advertiser.


Members, be aware that: We are not responsible for any action a traveler or other user of this website takes in connection with any vacation rental research, rental or other use of tools or services on this website. We advise that you put in place policies and procedures to protect you and the vacation rentals you own or manage. See our owners community page for additional information.


By using or continuing to use the services of VRBO, you agree to the terms and conditions of this disclaimer.

Last updated: April 20, 2010