"Firstly, Nancy was so easy to deal with throughout the entire booking process, and provide us with ALL the information that we could have possibly needed to enjoy our stay in the BVI. The villa looked just as it does in the pictures, and I agree with other reviewers the view is absolutely amazing! It was the perfect location, although to get almost anywhere takes only 1/2 an hour, and we enjoyed having Cane Garden Bay so close.
I have to say that Janet, the manager, is an absolute JEM! From the time we arrived, she recognized us at the airport, drove us to Cielo Villa, confirmed the rental car, and gave us some amazing suggestions for food and activities. She made sure our groceries had been delivered, introduced us to the other guest, and gave us a tour and rundown of the way the villa was setup! Since it was low season Janet was not available for our whole stay (which was totally understandable), and without a person in her stead we had few unforeseen tasks during our stay. They were small things, but not what we had wanted to do on our holiday. Also, since she was not at the villa the breakfast food that was to be provided was slightly lacking. I will say that any problems we did encounter, Nancy provided a solution or tried to fix them as soon as possible.
Secondly, Nancy did recommend the most amazing boat captain Mitch, from Ocean Dreams, to charter us to Jost Van Dyke, Little Jost Van Dyke, Norman Island (Willy T), Sandy Spit, Peter Island (caves for snokling), and the Indians. He was amazing, friendly, and very accommodating!
Lastly, if you are diving I would HIGHLY recommend We Be Divers. The dive master is incredible! So knowledgeable about the area, and an excellent guide.
Overall we were very happy with our stay, but I would recommend checking if the manager will be there if you are looking for help with anything or property maintenance."
Guest: Jaimie C.
Date of Stay: April 2015
Review Submitted: May 7, 2015