"We rented this villa for 18 people and had such a peaceful, wonderful experience. I equate it to renting out a small resort and not having to share it with others. You get personal attention from the wonderful Ariel Perez who is there to answer any and all questions you may have. He is an extremely friendly and genuine man that values customer service and ensures the guests are comfortable. The customer facing staff is amazing. Chef Ozzy makes sure to gather your input about meals and will execute your menu flawlessly. The wait staff of Raymundo and Ramos are attentive, extremely polite, and fun. The staff was engaging and made an effort to get to know us. The back office staff always ensured we had fresh towels and toiletries and that rooms were always clean. We have absolutely no complaints about the staff, genuinely appreciated their efforts and company.
Honestly, the staff is great, but the best part is really the villa. It literally is a small resort. The pool is big and deep. Great for swimming and floating around. There is a kiddie pool which is also quite large, but no one spent any time in it. The hot tub is AMAZING. Grab a couple of beers and some good company and you can waste away the night looking at the stars, listening to the ocean, and talking story. The property is on the ocean, and only a 5, sometimes 10 foot jump away. Be daring, the ocean looks rough, but it's not as bad as it looks. The tennis court is great and has night lights. The veranda is where everyone spends so much time and is a perfect area for meals and lounging. It's a treat to live like this, even only for just a few day. We were luckily enough to spend time with friends and family in this wonderful place. It's a place we would love to visit again, and one we regret having to leave. Cheers to Deena, Ariel, and the entire staff for the wonderful hospitality."
Guest: J M.
Date of Stay: February 2015
Review Submitted: February 10, 2015