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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation
Recent West Bay Beach reviews
"We traveled with another family to Roatan for the 1st time and found these 2 houses to be the best place on the island. As there were 6 children (ages 12-17) and 4 adults, we had plenty of space to spread out. It was delightful to return to these homes and have our own personal oasis once we left the beach or sightseeing.
The houses are on top of a hill, which we were able to see both coasts of the island. It is a very easy walk down to the beach but a bit of exercise to get back up. As our kids were old enough, it wasn’t a problem at all for us.
Claudio was a pleasure to work with and made sure we had everything we needed. The maid/chef and pool boy were exceptional and kept the whole place immaculate. We had Linda cook for us 2 nights and the food was delicious and very reasonably priced for her to cook for 10 of us. We would strongly suggest having her cook.
The entire vacation was extremely easy with the help from Claudio which included getting to the grocery store, finding a driver to sightsee (zip lining was AWESOME!!), places to eat and accommodated us for a later plane departure."
Guest: Jeanne L.Date of Stay: March 2015Review Submitted: April 7, 2015
"This was my second visit to Roatan/Infinity Bay but my first time booking directly through a villa owner. I was very hesitant but Rick was more than willing to answer all my questions and keep the communication lines open for me, which was invaluable in making the decision to rent this villa for a week for myself, family and friends. I am very grateful for a pleasent transaction because with the rising prices at Infinity, we wouldn't have been able to afford booking through the hotel. Top marks for the owner! He also recommended a certain scuba dive shop that we tried out and loved, for over a dozen dives. The location is unmatched for food and entertainment, but if you want groceries, you NEED to go inland... The closest convenience store charges $7 for a bag of chips.
The room was clean, had updated appliances, great air conditioning, and was stocked with everything from pots and pans to wine glasses.
Unfortunately, having stayed at Infinity four years ago, we did notice a decrease in their customer service. I could give several examples but none of them are the fault of the owner, so I won't elaborate, but it does deserve a mention. The elevator also didn't work for our entire stay.
Infinity Bay is still one of the best resorts available and the location is really phenomenal, as far as beaches and beach restaurants go, as well as being steps away from "water taxis" that will take you to West End for more restaurants and nightlife for $8 round trip. The location of this particular villa is in a very quiet section of the resort as well. I would encourage anyone to deal with this couple--they have integrity and also enjoy Roatan themselves which means they're sincerely interested in your satisfaction as well."
Guest: Matthew U.Date of Stay: July 2015Review Submitted: July 15, 2015
"Infinity Bay is the best place to stay in Roatan and Susan was awesome! The condo is in a great location, toward the end of West Bay beach (not noisy) -the resort is really nice and very clean/peaceful and we just walked down the beach and tried out different places every day to eat, although the food at the resort was also very good.The staff at the resort was also very hospitable and remembered our names after the first day. Whatever we needed they were there to assist. We will definitely come back (planning to return before next Summer) - and absolutely will rent from Susan again."
Guest: Angela H.Date of Stay: October 2015Review Submitted: November 15, 2015
"We loved this penthouse and the beautiful beach it was next to! We would definitely stay here again if we came to West Bay Beach. I am so glad we stayed here instead of West End. This penthouse is very spacious. Mirabel was a wonderful assistant to check us in to the property and help us out at times! For example, our house key was lost on a night dive; and she rode her scooter to the home that night in the rain to let us in the home. The owner was very responsive to emails and everything went smoothly."
Guest: Becky S.Date of Stay: September 2015Review Submitted: October 9, 2015