"We stayed at this property over Christmas 2014 and have mostly positive feedback. The booking process was easy and Francesca was responsive to any questions we had, which was great! A couple of weeks before we were to travel, I had inquired about something and received a response from Krystel, who identified herself as an associate of Francesca's, so I didn't think anything of it. Krystel met us near the train station to walk us to the apartment, which we appreciated very much. On our way, I was surprised to hear that Francesca no longer owns the property, Krystel said she works for the new owner, but that Francesca was still involved because of when we booked. It made me a little uneasy because we were unaware of that, but Krystel assured me that everything was fine and the agreement was the same, (which it was). Krystel said that the owner's grandson was getting the apartment ready but she was needed to help with the translating. We arrived at the apartment (10 minute walk from the metro). The grandson gave us a tour and answered some questions. We were given a piece of paper with some information on it, but more info in writing would have definitely been helpful - basic directions to things, etc. The apartment was nicely appointed and there was even a small Christmas tree, which was very nice and made it feel homey. The bathroom that has the washer and dryer in it and the hydrotub does not have a shower curtain, so I'm not sure why it's advertised as being a shower. The dryer was very infefficient, (even though we followed the instructions and emptied the water basin underneath, and cleaned the lint trap with each load) - in fact, we had better luck hang drying items! Like another person mentioned, there was a slight sewer like smell in that same bathroom, and the toilet did not always flush. We had a couple of issues in that the power went out twice - first time because they forgot to mention we shouldn't use more than a couple of electronic devices at the same time which was easily remedied by flipping the switch, and again on Christmas Day (whole building) and we had a hard time reaching Krystel to ask for flashlight (we had to buy) and we had to buy a wine opener after searching the entire kitchen and not finding one. Also, some silverware was dirty in the drawer, which wasn't pleasant. Baccanale 59 was a WONDERFUL restaurant, and right down the block. Great location. Nice apartment, just hope they fix a few things!"
Guest: Patricia R.
Date of Stay: December 2014
Review Submitted: January 12, 2015