"Our family really enjoyed our stay at Nicte Ha. The decor was beautiful, the ocean views were outstanding, the house was clean and well-stocked. The house felt secluded and quiet, just what we wanted in a vacation. Maria prepared a delicious dinner for us, and the house was always clean. Jose, the gardener, was SUPER! Friendly, helpful and a really nice guy. He rinsed our rental car every day. Having said that, future guests should be aware of a couple of things: (1) although the house description lists a washer and dryer, the laundry room is locked, with a sign that says the housekeeper will do the laundry for a charge. We were disappointed, as we had planned to do laundry our last day (Sunday), which was the maid's day off. Rather misleading in the description. (2) While the house IS beautiful, it is a bit frayed around the edges. Just a few little annoyances with non-working fans, lights, cracked tiles inside and outside. (3) CHECK the HOUSE KEYS before you leave the house locked. Only one key fit the front door, and we could never get the second front door to unlock with EITHER key. (4) I wouldn't bring young children here; the tiles inside and out are extremely slick when wet, and the stairs to the upper rooms are steep and slick as well. (5) On Thursday, we left our beach towels to be washed, but we didn't receive replacements until Saturday afternoon. (6) The wi-fi is not reliable, and is spotty upstairs. Plus, the instructions we were given to log in were not correct. Since we needed to be in touch with family in the States, this was a bit disconcerting. Would we stay here again? Probably. Just be aware of the hiccups."
Guest: Kathryn C.
Date of Stay: July 2014
Review Submitted: July 16, 2014