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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation
"Do not hesitate to work with Thom on your visit to Moon Palace. We are part of a group that has visited Moon Palace for years most playing golf. This year, for the first time, we had a problem with our reservations just a couple of weeks before our arrival date (we had booked through another source). We are thanking our lucky stars to have found Thom! He stepped in, arranged last minute reservations for 8 rooms, 7 with golf, and was even able to request rooms in the areas we like best. He worked hard for us making multiple calls on our behalf - all while he was out of country on his own vacation! He is a really good guy. We're already working on our next stay. Thanks, Thom!"
Guest: leslie m.Date of Stay: May 2015Review Submitted: June 30, 2015
"My whole family had a blast. There was 10 of us 8 adults 2 small boys and we all fit perfectly we did bring pack-n-plays for the boys to sleep in and it work out fine.
The complex is really great. 3 pool areas one of them with a bar-snack bar. Steps from the beach. The whole team from security to cleaning lady were very nice.
We cooked all of our breakfast and lunches and went out for dinner, a lot of places within walking distance and if you need a cab just call security and one is there within 5minutes.
Is located right behind Kukullcan plaza which has a Soriana inside, we did all of our grocery shopping there.
Another great this that we got to experience was baby sea turtles. They have nests being protected right on the property and at night they let you help to bring them close to the ocean my kids loved that!
We took advantage of the washer and drier specially having the two boys it was a must.
They only thing we wish is that it had more kitchen supplies like pans, more cups etc other than that we had a fantastic stay."
Guest: Paulina C.Date of Stay: September 2015Review Submitted: October 27, 2015
"Awesome house for all 11 adults. We didn't do very much at this place because we were gone to every activities everyday in Cancun, Isla Mujeres and so.We didn't get a chance to hang out at the rooftop terrace. It was really NICE. Great neighborhood area. The property manager, Scott is really helpful and resourceful to every details about Cancun. Anything you need to know about Cancun and anywhere, just ask him! Great communication with him via email. My wife and I personally didn't get a chance to meet him but my group did. They said that he was very nice guy! 5 stars in everything!"
Guest: Juan Paolo L.Date of Stay: August 2015Review Submitted: August 21, 2015
Gave me the vacation I wanted with the price I needed
"Judson was great to work with and I cannot say enough about his professionalism. He was responsive and very helpful. Some things are too good to be true but this absolutely turned out to be wonderfully true. STayed at the El Dorado Seaside Suites and loved it but they have several other properties too. Thanks!"
Guest: Elaine H.Date of Stay: June 2015Review Submitted: July 8, 2015