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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation
"Do not hesitate to work with Thom on your visit to Moon Palace. We are part of a group that has visited Moon Palace for years most playing golf. This year, for the first time, we had a problem with our reservations just a couple of weeks before our arrival date (we had booked through another source). We are thanking our lucky stars to have found Thom! He stepped in, arranged last minute reservations for 8 rooms, 7 with golf, and was even able to request rooms in the areas we like best. He worked hard for us making multiple calls on our behalf - all while he was out of country on his own vacation! He is a really good guy. We're already working on our next stay. Thanks, Thom!"
Guest: leslie m.Date of Stay: May 2015Review Submitted: June 30, 2015
"I had the pleasure to meet with Richard and Grace prior to my arrival on April 18th. These people are warm, genuine and willing to share a most beautiful experience, their wonderful condo in Cancun. Their place is impeccably decorated and kept unbelievably clean. I am a veteran of Cancun and have traveled much of the Yucatan peninsula over the last 10 years. Richard and Grace’s place by far has been my best experience.
The property is well appointed with on site restaurant, workout center, business center and spa. It was very comfortable for a family up to six. Security is quite visible and very friendly. A local management team handles any and all requests or issues. Local attractions have been mentioned in other reviews. However, a high end grocery store opened last November close to the complex. This provides another level of comfort when staying at a property with a very modern and well appointed kitchen.
As mentioned, I like to travel to the cities and beyond. I generally rent a car part of the time when visiting. The Bay View Grand location allows for the use of public transportation or just walking to local attractions.
A truly wonderful experience provided by two very special people. I do hope to visit again in the future."
Guest: RodgerDate of Stay: April 2015Review Submitted: June 15, 2015
"The pictures of Marty's beautiful home are even better in person. Each year, a group of friends for well over a decade take a trip. We wanted a lower key option than the hustle and bustle of the hotels. This fit the bill. From the moment you walk in, the only words that come to mind are WOW and AMAZING! Marty did a wonderful job on the remodel of his Villa. Even the Property Brothers from HGTV wouldn't be able to find anything that needs improving. The views from the patio and the balconies are postcard perfect. The Villa is stocked with modern day appliances, a gas grill, TVs, and Wifi. The beach access is amazing and with very few people on that end of the beach. Snorkeling was a fantastic and easy from the beach. A short walk on the beach will get you to Jet Ski rentals and Parasailing. The staff at the guarded front gate were very friendly. They helped us catch the bus in front of the property or hail a taxi. They even suggested eating places and came and got us at night to help release the baby sea turtles in the ocean. There is a conveinent store right across the street. A supermarket is a short bus ride to the mall. Now on to Guillermina and Roberto who take care of the Villa. They come everyday but Sunday. They are so helpful and friendly. They answered any questions we had and had suggestions for excursions to do. Our last night, the 8 of us sat at the large table and all were beyond thrilled with our first trip to Cancun. This will not be our last trip and we will definitely be back to this Villa!"
Guest: GregDate of Stay: September 2015Review Submitted: September 9, 2015
Gave me the vacation I wanted with the price I needed
"Judson was great to work with and I cannot say enough about his professionalism. He was responsive and very helpful. Some things are too good to be true but this absolutely turned out to be wonderfully true. STayed at the El Dorado Seaside Suites and loved it but they have several other properties too. Thanks!"
Guest: Elaine H.Date of Stay: June 2015Review Submitted: July 8, 2015