"Review Title: Unreal.
"The whole trip, I kept repeating just one word - "unreal." Cancun is a beautiful place and I definitely recommend staying At this resort. My boyfriend and I just got back from a week-long vacation here (Nov 2015) from Chicago, and here's my Pro/Con list of staying in this room:
PRO: the bed in this room is so comfortable, you won't want to get out.
CON: the bed in this room is so comfortable, you won't want to get out.
PRO: vicinity to the beach! It's so unbelievably close and after checking out the other hotels in the hotel zone, not all places have this luxury.
CON: don't expect the most picturesque view of the beach from this room. You can see a bit of the sea from the balcony, but it's obstructed.
PRO: we kept the door open the whole week to listen to the waves crashing onto the beach all day and all night. Utterly relaxing.
CON: this unit is located two floors up from a maintenance room, and at night, some machine runs sporadically that sounds like a trash compactor - very mechanical and very loud. If you're not a light sleeper or you're able to tune things like this out, you'll be fine. But for my boyfriend and I, who are light sleepers, we were affected and didn't get great sleep. (Karen just told us this was a temporary problem so it must have been fixed!)
PRO: having Carmen on site was helpful when we first arrived to help us get acclimated.
CON: she's not the warmest or friendliest person, so that wasn't the best start to our stay!
The rest is all PROs - the location of The resort is unbeatable in my opinion. We aren't big partiers so we loved being far from the commotion of downtown (i.e. coco bongo, mandala, etc) and It doesn't feel like a party resort. The restaurant played music but it was never "bumping" and it was a very relaxing atmosphere, The staff was amazing. So accommodating and friendly! It took a bit for them to warm up to us, but when they did, they went out of their way to say "hola" to us and even brought us drinks on the beach - and some complimentary tequila shots! The restaurant on site was by far my favorite place here. The view, the breeze, the staff, the food, the drinks, the relaxing vibe - it was perfect. We probably spent half our vacation there!!
We had a GREAT stay and will definitely be back in the future!"
Guest: Joslyn B.
Date of Stay: November 2015
Review Submitted: November 23, 2015