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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Quintana Roo reviews

  • Great Location, Clean Comfortable unit.

    "Pros: -Gorgeous, clean, modern Unit -Comfortable Bed -Great Location -Oceanside Pool -Not overly crowded Cons -Noise (bass) can be heard all night from clubs. -No bathroom by pool -No wifi in room My Boyfriend and I booked this condo for a week long vacation in Mid November. We were very happy with the unit overall. It looks just as the pictures show. The bedroom is huge and the pillow top king mattress was amazing. What wasn't listed was that the shower in the master bath has a glass wall that looks into the bedroom. This was a great space and had plenty of room. Every two days we received cleaning service and fresh towels. This was nice because with the humidity the towels don't dry out much . There was brand new trundle bed sleeper sofa in the living area (not advertised) which was comfortable and folds out to a full size bed. Cable was provided but stopped working mid trip. Internet was was not provided in the room or by the pool, but was available in the lobby. The kitchen was surprisingly well stocked for cooking and drinking! It came equipped with everything you could need for cooking or making margaritas and drinks. 5 gallon water dispenser was provided which was nice. New AC units in Living and Bedroom were quiet and worked well. The location of the unit in the complex was good it has a view off the ocean and sits about 40 yards down the side of the building from the beach. This unit is not in the center of the building and has no view of the pool area. For the price of the unit the location was great! We really enjoyed the relaxed setting and enjoyed being able to walk down to the pool of beach with our own drinks and food. You can get a massage poolside for $30 and hour per person. There were lots of chairs poolside and on the private beach. Friendly security guards made sure only guests used chairs and made the complex feel safe at night. When we were there the restaurant in the building was unoccupied. The thing that made us not give this a 5 star review was the noise inside the room. In Playa there is one main clubbing street located one block from this complex. Every night the loud music begins around 9pm and goes until 5am. You can hear and bass and rumbling clearly from the bedroom of this unit. Luckily we slept with earplugs every night. The windows had very thick glass but didn't keep all noise out. Overall we were very happy with our stay and would recommend the unit."
    Guest: Jaclyn G. Date of Stay: November 2014 Review Submitted: December 14, 2014
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  • Sibling Stay

    "This is our 4th time to stay at Luna Encantada. We enjoyed it as much this time as all of the other times. The complex is clean, comfortable, beautiful, on the beach, and simply wonderful. Any issues we had were minor and dealt with immediately by the staff on the property. The condo complex contracts out help on the beach. Santiago and his brother were outstanding. They set up our chairs, got us drinks, and they were delightful. We love the location. You are in the heart of Playa del Carmen but on the beach. Fusion next door is a treat."
    Guest: Sibling Date of Stay: February 2015 Review Submitted: February 27, 2015
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  • Amazing experience!

    "We thought this place seemed too good to be true when we saw the price. It is for real though! I have been to the Cancun area several times and this was by far my favorite visit. The area is central to everything, but so quiet and laid back. In March we didn't see any drunk college kids, which is pretty unusual in the Cancun area! The condo itself is really nice, and the people there are very friendly. Natalia was so patient and helpful with all our questions. If you like the glamorous resort experience, this may not be your thing, but if you want an authentic experience in a wonderful neighborhood, this may be it. Great beach view, and the pools were very clean and nice. The grounds are immaculate and the workers there are helpful if you need anything from them. Great ventilation system in the condo meant we could leave the windows open and only used the AC one night. We loved walking down to take the ferry to Isla Mujeres (gorgeous beaches there) and then stopping at one of the local restaurants to pick up dinner on the way home. The people in these restaurants are so friendly and pleasant. They look a little divey but be adventurous - their food is great and the prices cannot be beat. We definitely plan to return to this place as it was an incredible value and a really wonderful experience!"
    Guest: Donna K. Date of Stay: March 2015 Review Submitted: March 20, 2015
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  • Great property, relaxing time, well maintained

    "Great location between Tulum and Playa Carmen. Lots of dining options in the area. Reasonable beach very close by. Good safe gated community. Great place to visit with kids. Pool is right outside the condo. The condo is well maintained. Has all the modern amenities you would expect. Good value for the money. Owner is very helpful, answers questions promptly and will explain area very well. Overall, a good vacation spot. Have rented several vrbo, homeaway, airbnb places before and this is one of our favorites."
    Guest: Sahil K. Date of Stay: December 2014 Review Submitted: January 21, 2015
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