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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Playa del Carmen reviews

  • Family vacation

    "My wife, my daughter, and I stayed at this condo for five nights. It was clean and very comfortable. Nice family pool of which we took full advantage. Literally one minute walk to the beach with that beautiful transparent blue-green Caribbean water. Less than a three or four minute walk to restaurants and stores. The staff was great- personable, friendly and helpful. And last, but not least, dealing with Perry was a pleasure. He was wquick to answer any questions and made the rental process easy. I highly recommend staying here."
    Guest: Dave Date of Stay: July 2014 Review Submitted: August 7, 2014
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  • Amazing week at Casa Susana

    "We stayed at Casa Susana from Feb 7-14, 2014. My wife and I have been to Mexico several times and had always done all inclusive resorts. We decided this year to rent a house on the recommendation of a friend. Casa Susana did not disappoint, the house is beautiful the pool is amazing and the walk to the beach is only a short walk. Your close to town so it's only a short walk. I travel a lot for work and I'm pretty picky when it comes to accommodations, this house is 5 star all the way, exactly as advertised."
    Guest: Mr. Holligan Date of Stay: February 2014 Review Submitted: March 9, 2014
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  • The perfect place to stay for small families and everybody else! BEST value for money!!!

    "We loved the place from the first second on. Even before staying there it was already the perfect vacation. Tracey, the owner, is sooo helpful, patient (we've had quite a view questions beforehand :-)) and friendly and answered almost within minutes. She had lots of tips and tricks finding the best and cheapest stuff in playa. Restaurants, car-rentals, groceries, activities, day trips, etc. We saved huge money with all of her tips! We traveled the first time with our two little kids and had some concerns how it would be. But we've had certainly the best time there with the kids. They loved the (clean) pool and the fact, that the beautiful beach was just a few minutes away. Actually the location is perfect. Almost everything is in good walking distance. It's just half a block away from 5th avenue, not loud ad all, though... The condo itself was very clean and the kitchen facilities perfect for cooking our own stuff. It comes with everything you need: Fly screen (very important :-)), (beach)towels, washing machine (also very important with kids :-)), beach chairs, cooler, books, wifi, air condition...Almost like at home. We loved the deck with the direct access to the pool. Especially in the evening when there was a nice breeze we loved to sit out there having dinner and some drinks. The property manager also was very helpful and friendly. We also felt very safe and didn't have any bad experiences. But actually the best thing was by far the price. You can't find something similar for that price...!!! So the far trip all the way from Germany was certainly worth it and we recommend the condo not just for young families but also for everybody else. Thanks for the best family trip in paradise!!!"
    Guest: agentlucky Date of Stay: February 2014 Review Submitted: May 6, 2014
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  • Wonderful family vacation!

    "Luna Encantada was easily one of the best family vacation sites we've had, truly a home away from home. We were greeted at the secure gate, and taken immediately to our 3 bedroom condo. The on-site help was always prompt and available. Jose was so helpful; he even brought a fan for our bedroom since we were used to having the "white noise." A ceiling leak from the upper floor was immediately addressed. Although just across from a bar/grill, the noise never bothered us at night. (A few pesky footfalls from above, but that can happen at any resort/hotel.) The infinity pool, grounds and beach were spotless. Gabriel at the beach was so nice and helpful with umbrellas, drinks and chairs. (One could walk a long ways on the beautiful white sand beach.) We made use of the laundry daily, as well as the kitchen. Less than a block away, was Fifth Avenue, where we enjoyed many shops, restaurants, and miscellaneous businesses. After a few days, we even let our kids go without us to shop. The view from our patio was spectacular. Many hours were spent there just listening to the waves and enjoying the view. Also a perfect spot to watch the pool, if our kids were swimming. (*Teens, not toddlers.) There were several excursion kiosks right on the beach near our condo. Our family did snorkeling, para-sailing and jet-skiing. Also, massage and yoga right next door. (Our extended family who joined us, really enjoyed deep sea fishing with Ivan, which was booked online before our trip. (Highly recommend Fishing with Ivan, which was a short cab ride away.) Yaxche Mayan Restaurant was very good, and just a couple blocks from us on 5th was Cafe de la Mer, an upstairs restaurant which was fabulous. Housekeeping came as much or as little as you wanted, and they were great! I cannot wait to go back here. Loved it so much more than any hotel or resort, and I have been to quite a few. The mega (groceries) and Walmart were walking distance, (maybe a mile) but a cab is needed to carry stuff back. LOVED this place the best out of all my 10 or so, trips to Cancun/Playa del Carmen. Can't wait to return!"
    Guest: T Date of Stay: March 2014 Review Submitted: April 7, 2014
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