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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation
"This is a beautiful resort and the owners are really great to work with. Quick responses, answered many questions and provided plenty of information to help with the resort and area around it. Highly recommend it!"
Guest: Dawn J.Date of Stay: February 2015Review Submitted: February 22, 2015
"We are just completing our 3rd week in the condo and absolutely love it. After visiting many vacation areas of Mexico, we have decided that Playa Del Carmen is our favorite and Luna Encantada is the ideal pace to stay when we are there. We had previously stayed at Luna Encantada but this is our first time in this particular unit. Everything is exactly as described on the website and the photos accurately depict the unit. The location right on the beach and close to restaurants, shopping and activities could not be better. While there is no shortage of excellent places to eat out, the condo is well equipped for those days you want to prepare something and stay in. Maia was great to work with and went out of her way to answer my questions and ensure our stay was pleasurable. We are retired, but were joined by our young adult children and grandson for a week. They all agreed it's perfect for all ages. I certainly recommend it to anyone looking for a great vacation stay!"
Guest: Steve MDate of Stay: January 2015Review Submitted: February 14, 2015
Fantastic Condo in the Best Building in Playa Del Carmen
"If you want to visit Playa Del Carmen, I don't know how you could do any better than this. It was a wonderful experience from the time we arrived to the time we left. This condo is located just steps away from 5th Avenue. You'll never run out of new restaurants to try or shops to explore. The local management company (Caribbean Beach Properties) employs some very friendly people. They connected with us multiple times and responded to the few issues that we had almost instantly. They even had the unit ready before 1:00 (official check in time is 3:00) despite the fact that another family had just checked out that morning. We also loved the free drinking water that they supplied. The condo was in beautiful condition and well furnished. It has a true wrap-around patio and beautiful views from two different angles. There's only a few spots in the entire unit where you can't see the ocean. Comfortable beds and good air-conditioning meant that we slept quite well during our stay. I only have a few complaints about this unit. The secondary bathroom often had a sewer gas smell, the master bathroom has no door (no privacy if someone else is in the bedroom), and the condo's patio is accessible from the public hallway (so you have no security if you leave a door open for fresh air at night). Also beware that staircases around the property lack proper handrails and the pool can be quite difficult for those with disabilities to enter and exit. Other than these few things, our stay was perfect. We'd do it again in a heartbeat."
Guest: JacobDate of Stay: July 2014Review Submitted: July 20, 2014
-Gorgeous, clean, modern Unit
-Not overly crowded
-Noise (bass) can be heard all night from clubs.
-No bathroom by pool
-No wifi in room
My Boyfriend and I booked this condo for a week long vacation in Mid November. We were very happy with the unit overall. It looks just as the pictures show. The bedroom is huge and the pillow top king mattress was amazing. What wasn't listed was that the shower in the master bath has a glass wall that looks into the bedroom. This was a great space and had plenty of room. Every two days we received cleaning service and fresh towels. This was nice because with the humidity the towels don't dry out much . There was brand new trundle bed sleeper sofa in the living area (not advertised) which was comfortable and folds out to a full size bed. Cable was provided but stopped working mid trip. Internet was was not provided in the room or by the pool, but was available in the lobby.
The kitchen was surprisingly well stocked for cooking and drinking! It came equipped with everything you could need for cooking or making margaritas and drinks. 5 gallon water dispenser was provided which was nice. New AC units in Living and Bedroom were quiet and worked well.
The location of the unit in the complex was good it has a view off the ocean and sits about 40 yards down the side of the building from the beach. This unit is not in the center of the building and has no view of the pool area. For the price of the unit the location was great! We really enjoyed the relaxed setting and enjoyed being able to walk down to the pool of beach with our own drinks and food. You can get a massage poolside for $30 and hour per person. There were lots of chairs poolside and on the private beach. Friendly security guards made sure only guests used chairs and made the complex feel safe at night. When we were there the restaurant in the building was unoccupied.
The thing that made us not give this a 5 star review was the noise inside the room. In Playa there is one main clubbing street located one block from this complex. Every night the loud music begins around 9pm and goes until 5am. You can hear and bass and rumbling clearly from the bedroom of this unit. Luckily we slept with earplugs every night. The windows had very thick glass but didn't keep all noise out.
Overall we were very happy with our stay and would recommend the unit."
Guest: Jaclyn G.Date of Stay: November 2014Review Submitted: December 14, 2014