"About 3 years ago I began planning my destination birthday getaway and first saw this place on a vacation website. It didn't have a lot of reviews and with so much available online nowadays that obviously concerned me. I continued to ask myself, "is this too good to be true"? Well now I can add my own review.
Rented the entire 9-br villa and I can't stop talking about the 5-star experience we had. The reservation process was seamless especially for those who like to plan ahead.
Guillermo (house manager/personal concierge) was amazing - like really amazing. We wanted for nothing. Yacht/Limo/Restaurant suggestions? Got it! Massages? Done! Last minute tours? Of course! Personal chef? Why not! Music from your favorite artist playing when you arrive? Child's play. He takes his job seriously and is available 24-hours a day. Not kidding...24 hours
The house is huge and is its own oasis. The design is well-executed and incorporates lots of bamboo and palm that offers complete privacy and security. It's seriously within walking distance of anything you could want while there. Shopping, restaurants, supermarkets, running track, pharmacies - it's all there. The housekeepers were discreet. The Parisian chef (Ludwig) prepared exquisite meals and his attention to detail (just like that cucumber gazpacho) was top notch.
As a first-timer (certainly not the last) in Playa del Carmen, I could not have asked for a better vacation experience, especially in such an awesome and fully-staffed villa.
Guest: Magnus A.
Date of Stay: March 2015
Review Submitted: March 15, 2015