"We just returned yesterday from 12 days at this wonderful condo. I can't say enough about how great the condo and the community are. Everything was seamless, right from the moment I started communicating with the owner, Ed. Ed was great to deal with, he was very responsive to answer any questions I had and once you book he sends you a very comprehensive package with all kinds of information in it. When we first arrived, I would refer to things that Ed had told me about, within a few days, when we were wondering about something, my husband would say, what did Ed say, lol. We paid through PayPal and received our deposit back within 24 hours of returning home. After looking around down there, I think it is fair to say this is one of the best condos and complexes in the community. The furnishings in the condo are very high end and have a mexican feel. The grounds, pool, hot tub are all wonderful. We spent alot of time out on the patio and used the table top bbq several times. For the 2 of us, it worked out great. When we first arrived, there were a few minor issues and the Property Manager and Ed responded to us and resolved them immediately. We took a shuttle from the airport through CARM Transfers, that worked out great. We didn't rent a car, and after our first day there, decided it was too much walking for us so we rented a golf cart through Bruno (who Ed recommended). They delivered it and picked it up at the condo. We had a great time exploring the community in the cart. It was 35/day. We got groceries at both Walmart in Playa and the Chedrai Grocery store outside the gates at Puerto, (50 pesos by taxi). We took a day trip to Tulum. We booked through Connection Zone, they are in the centre of Puerto. It is a run by a husband and wife team, they have a 7 seat Suburban and it very personalized. We lucked in and it was just the 2 of us that day, I would highly recommend them. We ate at most of the restaurants, Latitude 20 (closest to the condo, good food and good happy hour) Pelican Point, (the fanciest), Café Ole (best food), the Pub (casual, ok), Hippo (our least favorite) and Jessies Gelato (ice cream to die for!). We had the buffet at the Dolphin Discovery, we wouldn't really recommend this. Not all restaurants take credit cards, but we used the bank machines with no problems. We travel every winter and must say this is one of our best holidays we have had in a long time. We hope to return next year!!"
Date of Stay: February 2015
Review Submitted: March 7, 2015