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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Quintana Roo reviews

  • Booking for the 5th time

    "We have returned here for the 4th time and all ready to book again. Perfect week in paradise. Wonderful property and location, great hosts. Can't wait to go back!"
    Guest: Sandi Date of Stay: July 2014 Review Submitted: July 31, 2014
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  • Linda

    "This is my 6th visit to Luna Encantada and everytime I feel like I am coming home. The condo has every amenity possible. Every morning Santigo would groom the beach and set up our beach chairs and tables for us. He would get ice for the condo, serve us drinks and lunch from Fusion and help us with anything that we needed. The condo was spacious and had everything that we needed in the kitchen to cook breakfast and snacks. I love that there is wifi and a Vonage phones for phone calls back home. I can't wait to go back. I love that everyone is available to help you with anything you need. Thank you for letting me share your wonderful home."
    Guest: Linda Date of Stay: October 2014 Review Submitted: November 16, 2014
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  • Beautiful Home!

    "We arrived at Casa Alcazar in the early evening to a wonderful selection of Mexican snacks and beverages. It was truly a pleasure after a long flight. This home is perfect for family and friend get togethers. The furnishings and beautiful artwork was an unexpected treat. Our group of 6 had a most relaxing and private space to unwind in. Ulla was there to greet an give an awesome tour of the property and beach area. Teresa provided a wonderful authentic Mexican dinner one night, and Ruth did a spectacular job of housekeeping. We wandered the beach and town through the day and the town every evening, that we were not cooking on the lovely patio. Oscar did a splendid job of airport transfer and escorting a great day snorkeling and swimming. The rooftop patio was private, relaxing and with amazing views. We have been to Playa de Carmen before but never has anything felt so much like our own home. Thank you Bernie for a wonderful vacation spot, hope to be back soon."
    Guest: Anonymous Date of Stay: March 2014 Review Submitted: April 5, 2014
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  • Wonderful family vacation!

    "Luna Encantada was easily one of the best family vacation sites we've had, truly a home away from home. We were greeted at the secure gate, and taken immediately to our 3 bedroom condo. The on-site help was always prompt and available. Jose was so helpful; he even brought a fan for our bedroom since we were used to having the "white noise." A ceiling leak from the upper floor was immediately addressed. Although just across from a bar/grill, the noise never bothered us at night. (A few pesky footfalls from above, but that can happen at any resort/hotel.) The infinity pool, grounds and beach were spotless. Gabriel at the beach was so nice and helpful with umbrellas, drinks and chairs. (One could walk a long ways on the beautiful white sand beach.) We made use of the laundry daily, as well as the kitchen. Less than a block away, was Fifth Avenue, where we enjoyed many shops, restaurants, and miscellaneous businesses. After a few days, we even let our kids go without us to shop. The view from our patio was spectacular. Many hours were spent there just listening to the waves and enjoying the view. Also a perfect spot to watch the pool, if our kids were swimming. (*Teens, not toddlers.) There were several excursion kiosks right on the beach near our condo. Our family did snorkeling, para-sailing and jet-skiing. Also, massage and yoga right next door. (Our extended family who joined us, really enjoyed deep sea fishing with Ivan, which was booked online before our trip. (Highly recommend Fishing with Ivan, which was a short cab ride away.) Yaxche Mayan Restaurant was very good, and just a couple blocks from us on 5th was Cafe de la Mer, an upstairs restaurant which was fabulous. Housekeeping came as much or as little as you wanted, and they were great! I cannot wait to go back here. Loved it so much more than any hotel or resort, and I have been to quite a few. The mega (groceries) and Walmart were walking distance, (maybe a mile) but a cab is needed to carry stuff back. LOVED this place the best out of all my 10 or so, trips to Cancun/Playa del Carmen. Can't wait to return!"
    Guest: T Date of Stay: March 2014 Review Submitted: April 7, 2014
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