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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Orange Beach West reviews

  • Beautiful Oasis!!!

    "This was our first time staying at the Sugar Beach Condos. We could not have picked a more perfect place for our large family of six. Having small children, the spacious rooms, comfortable beds, well equipped kitchen were fantastic. It was like staying in the comfort of your own home!!! It has everything we were hoping for and more. Plus, the location was great with plenty places to take the kids without having to travel far...of course this only happened when we were able to get them off the beach! Karen was fabulous to work with! We picked a perfect place! I highly recommend this condo! You will not be disappointed!"
    Guest: Woodham Family Date of Stay: September 2014 Review Submitted: November 5, 2014
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  • Family vacation

    "My family and I enjoyed a wonderful vacation at this condo. The condo was just as nice as the photos and very comfortable. The view from the balcony was great, the beach and ocean were just a few steps away and the pool was very nice. I would recommend this condo to others and hope to stay here again in the future."
    Guest: MP Date of Stay: June 2014 Review Submitted: July 1, 2014
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  • Should easily be 5 Stars ...

    "First off, the pictures do not do this unit justice at all. It is so big and has so much room for everyone that you forget you are in a condo. It is in a perfect location and the entire Escapes complex is awesome. You are right in the middle of Orange Beach/Gulf Shores so anything that you want to do in the area is a short car ride away. The condo itself deserves 6 stars out of 5. The owners have an over abundance of towels and even beach items in case you forget to bring yours that they let occupants use. The problem we had was with the air conditioner in the unit. First off, the room that me, my wife and kids stayed in fan was broken. Top that off with an A/C unit that did not work properly for almost half of our trip and you have a recipe for some really hot nights. The first night we were there, the condo never cooled off but we really didn't pay no mind to it. The second night, 3 of us woke up in the middle of the night drenched in sweat and knew there was a problem with the air when there was water pouring out the door where the A/C was located and it was 77* when it was set on 71*. We called first thing in the morning and they sent someone out. We were not there when the guy came and checked on the A/C but we got a phone call telling us there was nothing wrong with it. I wasn't about to argue because I was on vacation but I knew there was a problem. We said we just weren't going to touch it and left it on 72* where they had it set. Well that night at 10 pm it was 77* and got up to 79* during the night while were trying to sleep in a room with a broken fan. Well I was furious and called that night and left a message. That morning promptly at 915 am they had someone come out for the second time and this time he said there was a problem and this time it was fixed. So i do not know why someone had to come out twice when it should have been fixed the first time. I have to give it to the property managers, they were very courteous and listened when we told them there was a problem. We did not and could not blame them that it wasn't fixed. They tried. I honestly believe what happened to us was an anomaly and would recommend to others to stay there but for close to $400 a night total for us to be as uncomfortable as we were, I would think long and hard before we went back. It wasn't the experience we were hoping for because it took over 3 days before we could sit in the condo and actually relax."
    Guest: Paul L. Date of Stay: May 2014 Review Submitted: May 11, 2014
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  • Great Sister's Trip!

    "My six sister's and I spent this years "SISTER's TRIP" here, and enjoyed every minute of our stay. I am usually very guarded about online photo's, but this property was everything the photo's and description stated it to be. Thank you owners for a very nice and clean unit. We had a very enjoyable and comfortable stay. THE LOVE SISTER's."
    Guest: The Love Sisters! Date of Stay: September 2014 Review Submitted: September 28, 2014
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