"Our family had its 2012 reunion here and we loved the place, it was big enough to accommodate 24 family members, 7 of which were kids. The pool, ping pong table, great (yoga) room, media room, large kitchen and lovely covered decks made for great fun, great evenings eating outside and family games and contests full of laughter. We never felt like we were on top of each other. It was lovely.
We liked it so much, we came back for our 2014 reunion. This time we had 29 family members, 9 of which were kids. The familiarity was comforting, and we again enjoyed all the aspects previously mentioned. However there were things that we saw/noticed this time that we did not see/notice last time. The grout between the tile on the kitchen counters was quite dirty, not all the stoves on the range work, the oven heating is unpredictable, the ice makers did not work in the freezers, the water pressure throughout the house was very low, the wine glasses that had been put away in the cupboard from the previous use were dirty, the bathroom baseboards had paint peeling off, the smoke alarms were not even connected in some rooms, The ceiling fans in the some of the rooms were not adjustable, the handle was falling off the screen door in one room out to the deck, the curved area of the deck was cracked across the entire width and it was propped up underneath with a temporary support beam, the bottle opener provided was broken, curtains were missing in one of the bedrooms, blinds were broken in another room, one bathroom had a faulty spigot that sprayed water onto any person standing at the sink. These things we noticed did not prevent us from having a great time, but we paid what we considered top dollar for renting the Hacienda, and we just wondered how the management could let these simple things go without fixing them. One of the family members in now in a wheelchair and we noticed that some of the thresholds were hard to roll the chair over, and there was no wheel chair access down to the lower patio area where we took family pictures. Therefore this family member was not part of the photos. And then the thing that concerned us most was that were required to sign a waiver form basically relieving Dancing Deer Farms of any liability whatsoever, even if it's negligence on the part of Dancing Deer Farms. AND we were sent this form a day before we were to arrive and told it must be signed and returned. This does not give anyone any time for legal opinion/legal review."
Date of Stay: August 2014
Review Submitted: August 5, 2014