"This vacation was nearly perfect and exactly what we needed. As an executive at a large vacation rental firm, I intimately understand all of the hard work Jeanne and her team put into making awesome vacation experiences - she is an excellent host!
We LOVE the middle keys and Specifically Duck Key. The villa is about 15 minutes from Marathon where there are plenty of restaurants, a Kmart, and Publix. There are several beaches within 20 or so minutes- Bahai Honda and Sombrero Beach were our favorites.
Hawks Cay, which is the upscale resort the villa is located at, has beautiful pools (5 or so), a lagoon, dolphin habitat, restaurants and more. Even though we were VRBO guests we ran into no issues using the pools and amenities.
It has a great layout and has been well maintained.
Downstairs is a bedroom, full bath, kitchen, and living room. Upstairs you will find two more bedrooms, two full baths, and a third private sleeping area (room with sleeper sofa) off the master. The master has a spacious deck overlooking the pool.
The outdoor area is incredible. In addition to your own private pool, you have a covered patio with two dining areas and plenty of seating. The whole pool area is screened with tropical plants offering privacy from the nearby neighbors.
Attention to Detail:
The host did a great job anticipating our needs. The home was stocked with pool towels, pool noodles, beach toys, pack n play crib, laundry detergent, dish soap, dishwasher tabs, trash bags, basic spices, and tons of other little things that made our stay enjoyable. When we arrived there was a thoughtful welcome basket as well.
We had two minor issues during our two week stay and both were addressed with lightning speed. The Internet was having an issue the night we arrived and we dropped Jeanne a quick email not expecting to hear anything until the next day (it was late evening). The issue was a Comcast glitch and it was fixed within an hour.
The second problem was an issue that popped up with a thermostat going out - the property manager was on site within 20 minutes. They determined an HVAC tech was needed and had one there within an hour. The problem was fully resolved within 90 minutes. The prompt and professional resolution of these issues makes me more likely to stay again.
The perfect host, excellent location, luxurious resort, upscale villa, quality amenities and private pool make this property FIVE STARS!"
Guest: Juliana M.
Date of Stay: September 2015
Review Submitted: September 26, 2015