"Where to begin...first, I apologize in advance for the long review, just too much to comment on about the whole experience using VRBO for the first time. This reviewer is a 30 something male, with a 30 something wife, and a young son who is about to turn 2. We were hesitant to use VRBO at first...but, after the first interaction with the owner, we quickly realized we were in good hands. Mr. Weber responded incredibly quickly to emails and quickly was able to put any of my concerns at ease when it came to the financial end of the transaction. He was friendly, polite, engaging, and genuinely interested in our family coming to use his home away from home!
We booked almost a year in advance to the day of our trip, we agonized over different listings on VRBO and always came back to this one, so, we made a decision. The process from there was smooth. Went directly through Mr. Weber for most everything and then the resort staff contacted us on his request and we finalized the contract. He was able to save us money and was beyond flexible in our dates as we chose a Saturday - Friday stay for our time in St. Augustine.
We arrived on site a little after 2:30PM and found the check-in process to be simple. After getting our packet, we met the Security Guard that day. Don and he was so polite, friendly, knowledgeable, and clearly ready to share any information and simply let us know he was there if we needed anything, a great welcome. Actually, the 3 we met were all great, Don, Chuck, and Mike.
The unit faces southeast and offers several expansive views of the gorgeous beach/ocean at St. Augustine. The unit was spacious for us, surprisingly cleaner than we anticipated for a rental (in fairness, Mr. Weber did let us know that he had spent time there those days leading up to our vacation, so perhaps having the owner stay before us made all the difference). There are pleasant updates to the unit that make it very fresh and new. The kitchen was well stocked, the linens and bedding was comfortable, air conditioner put out cold air when we asked it to, and furniture was great. The facility as a whole is clean, bigger than we thought, and much more laid back than we could've imagined. No crowds to speak of. Seeing 6 people at the pool was a stretch for our week there. Beaches were wide open too.
Highly suggest this particular unit and resort to anyone."
Date of Stay: August 2015
Review Submitted: September 9, 2015