"Room was beautiful, extremely clean, fresh and newly renovated. Internet extremely fast. Pool was beautiful, love the design & landscaping with hottub and little cabana for snacks and drinks. Beach was a bit of a walk, but for the price we paid for the room, definitely doable. Only gave 4 stars because coming in after 5.5 hours of bad traffic and being exhausted, it would have been helpful to have had a map directly to the building where our room was, and parking information. GPS brought us to the wrong side of the resort, then the gate traffic was backed up onto the highway since there was only one young man working the gate, and though friendly seemed a little overwhelmed. Also tram instructions were unclear, we just didn't bother with it, but I was approached by a couple who was trying to figure out the route and where to get on. Overall it would have been great to have a person/location at Luau 1 or 2 that could direct guests and answer questions about the resort."
Date of Stay: September 2015
Review Submitted: September 12, 2015