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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation
"We stayed at the Dolphin House in July to celebrate my parents' 50th wedding anniversary. Our group of 9 included my parents, my brother and I and our spouses, and my three kids who are in their teens and 20s. We all loved this gorgeous home and ideal location. The home is just as described and shown in the photos, but pictures are nothing compared to actually being there. We had so much space to relax and enjoy the ocean-side location and private pool.
We ate dinner in every night on the lanai and the huge table had plenty of room for everyone. The kitchen had everything you could ever need in term of dishes, utensils, small appliances and gadgets. There was even a small supply of some pantry items, seasonings, etc.
While at the house you feel like you are at a secluded retreat, but the grocery store, Target, Walmart, gas station, tourist shopping are just a few minutes away. Nothing was inconvenient. We used the home as our base and took day trips to Volcano National Park and the Hilo side of the island. Hawaii Island has very different landscapes in different locations and elevations and I highly recommend taking some trips to other parts of the island.
Perhaps the best part of the Dolphin House was the wonderful customer service. A major traffic accident in Honolulu caused us to miss our flight between Honolulu and Kona. It was a pretty dramatic and stressful morning getting our group of nine re-booked on another flight. I called Nicole to tell her we would not be arriving as scheduled and she was so nice - told me to keep her posted and she would tell the driver who was planning to pick us up. Once we had our new arrival time I called her again and she took care of it. What a delight to arrive at the airport to find a driver waiting with a sign with our family name. He helped us get our luggage, offered us cold water and a refreshing towel once we got to the van, and took us right to the house where our two rental cars were waiting in the driveway. We had a problem with the clothes dryer not working properly and someone came within hours to look at it. When it still didn't work properly the owner replaced it while we were out sightseeing. I was very impressed with the level of service and attention to detail paid to us by the owner and his staff and caretakers. A five star operation in all regards.
Our stay at the Dolphin House was the experience of a lifetime for my parents and one my entire family will never forget."
Guest: Rebecca B.Date of Stay: July 2015Review Submitted: September 21, 2015
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
We had an amazing visit! It was so close to the beach and also with in walking distance to the town. The house was perfect for our big family, Opa, Oma, 4 kiddos, son n law and our grandbabies!!!We had a problem with the pool but they had the pool guy come over right away. He was great and even did a courtesy check to make sure all was well."
Guest: A guest from Evans, GADate of Stay: September 2015Review Submitted: September 24, 2015
"Everything was great, minus the weather being hot and the house not having A/C in the living room area, the downstairs bedroom by the laundry room and master bedroom. The bedrooms that did have A/C felt fine, but the ones that did not were uncomfortable to be in.
The only minor problem we ran into was the pool being a little dirty, but the manager got on it quickly which I appreciated!
The house came with a lot of water activity gear in the garage (boogie boards, kayak, water shoes, life vests, umbrellas) which was very useful.
Great location and house, walking distance to downtown Kona. I would recommend this house depending on weather."
Guest: BrittneyDate of Stay: June 2015Review Submitted: July 8, 2015