"The condo was wonderful. The description of the room and accommodations on the VRBO webpage is very accurate, and once you're in the condo, you'll feel like you got more than what you signed up for, and you'll be very satisfied.
Their communication upon booking through VRBO was very timely and they are very responsive to email/questions.
Upon booking, I received an email detailing the total price breakdown, which was nice to know. A couple of things that could have improved this process was to include an estimate of the mandatory nightly parking fee not included in the price breakdown; however they certainly did make mention of the parking fee prior to booking, so I was not caught off guard, and it really was no big deal. Something else that could have improved this transaction process could be if they could give clear mention/estimate on the VRBO webpage of additional fees that will be added; there will be an additional admin fee, cleaning fee, damage protection fee, and about 14-15% of additional taxes. I had a sense that these fees would be added, as other VRBO condos sporadically listed out these fees, so again I was not really taken by surprise by the fees, nor do I feel like I was 'ripped off' but still I think it would be nice to have this information detailed on the condo's VRBO webpage. The $199/night all-in-all turned out to be about $290/night. I was still happy with what I got in return for the price I paid.
All of the logistical details of getting to and staying in the unit are very clear. They'll send you an text message with brief explanation of how to access the Honua Kai entrance off the main highway, and exactly where to park/check-in. This was very helpful. Once in the condo, everything was user-friendly, accessible, clean, well-organized. It had everything we needed, and more, in the condo already. There are also additional very clear instructions on basic rules of condo use, what we'll be responsible for maintaining in the condo, how to access the internet, and how to check-out. Keep in mind the comfort of sofa sleeper in the living room is on par with the average sofa sleepers that you've used in the past - take that to mean what you'd like.But they do provide you with all the needed linens, comforter, pillows that you need to be happy with the sofa sleeper. The construction is very apparent but considering the minimal noise and everything else the condo offers, I was still very satisfied."
Guest: Anthony N.
Date of Stay: July 2015
Review Submitted: July 15, 2015